AAA Gates Wildlife Control
AAA Gates Wildlife Control
Rating: 5 out of 555906 reviews

All reviews (906)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2010

    Squirrels attempting to eat our soffits

    We were sure we had squirrels in the house. Could hear them every morning as they left the space in the dormer. Called this company and they were at the house within four hours. Scott put up a ladder and informed us that there was no way they could get in the house - but that the rodents were chewing the wood to keep their teeth in check. Suggested we leave it for now. He could have told us something else and charged us for it. He left and with no bill for coming and putting up the ladder. Very honest. Love that!

    Answer from pro:

    Hi Lesley, it means so much to me to receive such wonderful feedback on how well my technicians are viewed by our customers. When I started my company 27 years ago I decided I would treat every customer exactly how I would want to be treated. I am very fortunate to have assembled a team of associates that believe in this value system. Thanks again, Brad Gates, B.Sc. Owner/President
    Reply created 10 Jan 2011
  • HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2010

    Squirrels in Attic

    We had the Wildlife Control come and put fencing in our attic window to keep out the squirrels that were making holes in our home. Typcially it costs over $350- but they were nice enough to split the cost between 3 neighbors that also needed the work done. He was friendly and worked quickly. I would definitely recommend this company.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2010

    Racoon removal

    Team I wanted to send you a note of compliment for the service that you delivered in helping to remove racoon(s) from my loft and racoon-proofing my roof for any future attempts at entry. From the outset, your team was professional, very responsive and highly knowledgeable. I left a voicemail at 10.03pm EST at night (after your office closed) requesting assistance and by 7.45am I had a call from you informing me that a technician would be at my house at 10am. That technician called me at 9am to inform me he was running late and would be with me at 10.20am. All that I can say is WOW! It is impossible to get any other service organisation to operate so professionally and with such concern for the client. I would like to send out a special mention for Chris Mueller (the technician); what a guy? He epitomises professionalism, efficiency, knowledge of wildlife and knows what customer service actually means. He reflects great credit on himself and your company. I could give you a line by line account about how good this guy is at his job, but this email would become a novel and not a short note. Suffice to say that if you ever need a customer reference about your services and/or about Chris, just ask! I would be grateful if you would pass on my thanks to Chris and your team for a job well done! Have you guys ever thought about running some seminars for other service providers on what ‘best-in-class’ customer service looks like? Kindest regards

    Answer from pro:

    Hi Gurpreet, thank you very much for your kind words and for writing such a great review. It is compliments like yours that prove to me that we are meeting our customers expectations. We are very proud of all of our staff and I will be reading your review in tomorrow mornings meeting. Take care, Brad Gates, B.Sc. Owner/President
    Reply created 10 Jan 2011
  • HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2010

    Inspection for squirrels

    I was very pleased with the service provided by AAA Gates Wildlife Control. A thorough inspection was done not only in the area in question but across the entire roof/attic area to check for evidence of squirrels. Although it was concluded that squirrels had not accessed the attic, Brad and his team generously provided their time and suggestions in response to multiple questions. Highly recommended!
  • HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2010

    Removal of unwanted racoon

    We had a vent off the roof (removed by racoon). A racoon had made our attic his home. Animal was humanely removed, vent was repaired and all our vents secured.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2010

    Animal rescue

    I wanted to send your management a note about one of your employees. I had the pleasure of meeting Joel today while he was on job on Caroline Avenue. I asked him if he could help rescue a cockatiel that was huddled rather precariously on a wet roof top. Joel grabbed his ladder & net and carefully & expertly captured him and brought him down. It was a NOT a safe climb up or down and he certainly did not have to put himself at risk but he did and he was also extremely polite & helpful. It's really nice to think that people like Joel are out there! Thanks again Joel! Our best, Julie, Sofie & Olivia

    Answer from pro:

    Thank you very much for your comments about Joel. We are proud to have him as a member of our team. I appreciate you taking the time to let us know about Joel's good deed. Brad Gates
    Reply created 2 Dec 2010
  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2010

    squirrels in soffit

    A few years ago, we had Gates Wildlife Control remove squirrels from our soffit. We contacted them again, years later, because we thought we had a recurring problem. They advised us that was not the problem, fixed what was the problem and did not charge us for the second call. Quick service - quality work, right pricing - lasting solution. I would highly recommend them.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2010

    Squirrel removal

    The wildlife control technician at AAA Gates are knowlegeable and professional to the highest degree. They addressed the problem and immediately resolved it. The squirrels were coming in from my roof into the attic and the technician installed a one-way door for the squirrels to humanely leave. Once the squirrels left through the door, he installed wire mesh to prevent the squirrels from coming back. The service is first class with attentive detail. I would recommend AAA Gates anytime!
  • B. Fraser
    Rating: 5 out of 5
    Review left on 9 Nov 2010

    Animal Removal

    I was out of town on business when I got a frantic call from my wife telling me that something was in the attic. Since we back onto a green belt conservation area, I was certain that it was a squirrel or raccoon, but my wife was convinced that it was a bear or something was about to attack our children or eat our pet dog. I asked her look in the Yellow Pages and to contact the Better Business Bureau for a recommendation on a wildlife removal company. We selected AAA Gates Wildlife Control based on their 25 plus years in the business, their reputation for humane and safe removal of animals, and their numerous endorsements from The Ministry of Natural Resources, Humane Societies, Animal Control Agencies and Wildlife Rehabilitators. A call into AAA Gates Wildlife Control and a technician was dispatched promptly. The raccoons were removed humanely as promised, but what was not expected was that the technician “animal proofed” our house to deter future invasions. Entry holes were repaired and reinforced along with other possible breaches into our attic. To me this was the real value added service because I have heard on subsequent occasions other raccoons trying to get into our attic only to be turned away by the deterrents and roofline reinforcements installed by AAA Gates Wildlife Control. Highly recommended!!
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2010

    Mother Racoon and her babies removed

    That scratching noise from the attic turned out to be a mother racoon and her babies. Gates Wildlife promptly came to the house, quickly determined the problem and removed the babies in less than twenty minutes. They then insured the attic was free of any other animals and wired shut all access points to the attic. The babies were placed in an incubator box close to the old access point for retrieval by the mother. Prompt - Efficient - Knowledgeable