A Lifetime General Contractor Ltd reviews (43)

In 2005, our condo renovation with Lifetime Contractors included opening a curved archway from one room to another and adding plaster crown moulding around the perimeter. Every detail was executed to our satisfaction and it looks great. This summer, Lifetime was the natural choice to gut and redesign the kitchen and replace all the carpets and tile with hardwood flooring throughout. They helped out with colour consultation prior to painting all walls and trim. The kitchen looks great and I'm so grateful to the staff of Lifetime Contractors for and everything they did and their professionalism.

This reno happened before I moved in to my home, and was supposed to take about 6 weeks. It took 5 months. The bathroom upstairs went through extensive remodeling including a re-positioning of the toilet and bath. The contractors didn't use spacers on the tile (so the tiles are uneven) and the grout has almost all fallen out in the 4 years since, beginning right away - including on the floor and beside the window. The toilet tank was chipped as they installed it, they didn't cap the window until a friend pointed it out to me and I specifically requested it, and the tub leaked down into the dining room below upon its first use - at which point they came back and smeared sealant on the tub and cut a hole in the wall to raise it up from the room next door. It still collects water on the side whenever the tap is turned on. My very expensive little bathroom never looked as though it was properly finished, and they didn't even clean before they handed it over until I asked and showed pictures of the various urine stains and dirt in the bathroom. During the reno, they left my house key "hidden" on the porch in the front of the house despite my requests not to (I had a neighbour who kept coming into the house and removing fixtures for the former owner), smoked inside, and were generally filthy. The owner took no responsibility for the issues on inspection, was defensive and dismissive, and did little or nothing to address them. They were both expensive AND careless with this reno, and needed constant oversight, which was both unexpected and more than I could provide at the time.

This company performed consistently poorly. The project manager rarely returned calls promptly, was slow to rectify errors. We called into head office numerous times to clear the problems with the owner who, to her credit, acted quickly. However, the project that was started last spring remains unfinished. If you are expecting to be treated like a consumer and customer, go elsewhere. The quality of Lifetime's work was good but not worth the aggravation.