A1 Quality Chimney Cleaning & Repair

Rating: 5 out of 5

A1 Quality Chimney Cleaning & Repair reviews (289)

  • Review from Thomas Tisch
    Rating: 5 out of 5
    Review left on 2 Jan 2015

    Chimney Cleaning and Inspection

    I called and they answered. We agreed upon a day and time. On the day they called before and arrived on time. Professional workmanship, a good attitude, and a perfect clean up. Priced as promised.

    Answer from pro:

    Thanks for the review, Thomas. Let us know if you'd like any service for your fireplace in the future. We recommend a cleaning every 25 or so fires. So if you're using it about twice a week in the winter, give us a ring next fall and we'll get over to get it ready for you for the holidays.

    Reply created 31 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2014

    Chimney cleaning & damper repair

    My experience with A1 Quality Chimney Cleaning and Repair was a very positive one from start to finish. First I arranged for a chimney inspection and cleaning. They were very accommodating and quick to respond. This was followed up by another visit for a damper replacement. Being on a stringent timeline because of our house closing date, they replaced the damper the next day. Their staff are courteous, professional and very knowledgeable...and do not leave a mess behind when they are done. I will always use A1 Chimney Cleaning & Repair. Thanks guys for a job well done!

    Answer from pro:

    Thank you for your Review, Tony! I hope everything went well with the closing. We wish you and your family a very happy holiday and prosperous new year.

    Reply created 23 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    chimney cleaning and repair

    I just recently had some work done on the chimney and the team (Kelly, Owen & Bob) at A1 were fantastic! They were the most reasonably priced and walked me through the entire process on what I could expect. No added costs or trying to upsell me on things that weren't required. I will be a long term client and I suggest to others you give them a try, you will not be dissapointed.

    Answer from pro:

    Wow! Thanks for the awesome review! We're so glad we could help.

    Reply created 29 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2014

    Removal of nest from Chimney

    After numerous failed attempts with various companies to have chimney to gas fireplace looked at for blockage at top called A-1 today and actually had someone answer! Kelly was very helpful and said he would try to see if one of his crew in the area could stop by today. Sean came this afternoon and removed the bird's nest quickly. Great service! Highly recommend! LC Mississauga

    Answer from pro:

    Thanks for the awesome review, Mrs. Cassidy! I'm glad we were able to get out there so soon and get it all sorted out.

    Reply created 11 Nov 2014
  • Review from Tim Moffat
    Rating: 5 out of 5
    Review left on 23 Oct 2014

    Chimney cleaning

    We had the A-1 quality technician come and inspect our gas furnace chimney liner and do a thorough cleaning. After an hour of hard work he professionally put the ducting back together and provided us with a report on the condition. Owen (the owner) then went the extra mile came by assisted us with the liner replacement. Very personal service and definately speaks to the customer commitment A1 Quality Chimney provides its customer. Excellent service, would recommend working with Owen any day.

    Answer from pro:

    Thanks for your review, Tim. I am pleased that we were able to resolve the issues with regard to the chimney and bring it up to code. We appreciate your business and should you have any service requirements in the future, please do not hesitate to contact us.

    Reply created 3 Nov 2014
  • Review from Bill Barclay
    Rating: 5 out of 5
    Review left on 25 Sep 2014

    Chimney Sweep & Inspection

    The technician arrived after a minor re-scheduling mix up, and proceeded to clean and inspect my wood fireplace chimney quickly and professionally. He took care to block off any soot/dust from entering the living room. He was very professional and courteous. I'm looking forward to the first fire of the season reassured about the safety of the chimney. Bill

    Answer from pro:

    Thanks for the great review, Bill. Enjoy the fireplace!

    Reply created 3 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2014

    Chimney repair

    I had had repair work done to my chimney by A1 Quality Chimney a few years ago. When the furnace service company had a question about my chimney I could not answer, and that affected my compliance with building code, I called A1 Quality Chimney to see if they were able to find my records and send me some information. I was provided straightforward answers, and Owen was not only able to find my records but actually sent me additional supporting documentation, all in a very timely and courteous manner. Really went above and beyond, especially several years after the initial repair.

    Answer from pro:

    It was no problem, Amy. We are always glad to help!

    Reply created 3 Nov 2014
  • Review from Adnan Pasagic
    Rating: 5 out of 5
    Review left on 11 Sep 2014

    Chimney clean up

    A-1 did a chimney work for us just recently ... the front office was very professional, enthusiastic and timely in all their communication. Actual work was done by a knowledgeable professional - he has done an impeccable job, leaving it almost cleaner than it was before the work took place. It took no effort and very little time on my part ... all my questions were patiently answered and all steps of work carefully explained. Future recommendations and considerations were also communicated at the end. I wouldn't hesitate to recommend these guys to anyone.

    Answer from pro:

    Thanks for the review, Adnan. Let us know if you need anything in the future.

    Reply created 3 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2014

    BrickChimney Repair

    This does not happen in big cities but it did happen to me. I went to the yellow pages, phoned and that night just before darkness arrived, Bob was at my door to assess the damaged chimney and give me a quote to repair. The amount was very reasonable and besides I could not climb a two story home by going on the roof to verify the damage. Within two business days another man came, looked and reported the problem was not as bad a first thought. He simply caulked part of the chimney and charged me only for a service fee which was less than half of what I expected to pay. To top things off a photo of what he did was left with me. Nobody can beat that for cost, service and courtesy A1 Quality provided me. Nick

    Answer from pro:

    Thanks for the awesome review, Nick! Honesty is our #1 policy.

    Reply created 8 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2014

    Chimney Rebuild/Fix the front steps

    A-1 had Terrific customer service. Friendly and knowledgeable staff - Bob, from the office, were great, as were the two men who rebuilt the chimney. Bob was relaxed even though i was not sure who to choose to do the work. There was a little confusion with the price which made me feel like i was not telling the truth to the company which sucked until they called and stated i was right. The two men working on the chimney and steps didn't speak english very well however they did a great job. Work started exactly on time. The chimney brick was matched so well, you'd think it was the original. I was a little concerned because that evening it rained. It's only been a few days so far and everything still looks great even after i went on the roof to inspect it. Well done!

    Answer from pro:

    Thanks for that great review, Pierre! It was a pleasure working with you. Let us know if you need anything in the future.

    Reply created 8 Oct 2014
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