A1 Quality Chimney Cleaning & Repair

Rating: 5 out of 5

A1 Quality Chimney Cleaning & Repair reviews (275)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2014

    Chimney Sweep

    I engaged A1 Quality Chimney to sweep the two chimneys. Shawn came in to complete the job. Shawn told me that only one Chimney needs cleaning and did a professional job.

    Answer from pro:

    I'm glad we could get it all done for you so easily! If you do end up using the second fireplace, we would be happy to get the cleaning done for that as well.

    Reply created 26 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2014

    Wood-stove cleaning and inspection

    I had A1 come by to clean my chimney and they did an excellent job! Shawn was very professional, tidy and patient. He did a brilliant job in explaining and demonstrating how the wood burning stove works. Thank you!

    Answer from pro:

    Thanks for the great review, Lynette! Shawn was very happy to help.

    Reply created 13 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2014

    Chimney cleaning

    Cleaned chimney and removed the cause of smoke smell during wet wether. Evaluated cause for occasional smoke aroma in an upstairs bedroom. Great service. Appreciated the followup call to find out how the process went.

    Answer from pro:

    Thanks so much, Jim! Let us know if you have any other concerns in the future.

    Reply created 13 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2014

    Fireplace Repair

    We are writing this review as we truly appreciated the qualify of service provided by A1 Quality Chimney. We were not asked to do a review or offered any incentive, unlike some other companies. We contacted the company Wed am, the owner Bob was at our house the same day. We were expecting bad news and were ready to put in a gas insert. Bob was informative and provided a very simple and cost effective solution. The chimney in our 40 yr old home was not up to code. Our fireplace was fixed within 2 days of Bob's visit- a new liner and a new cap. Bob also spent time with us making suggestions on how to update the look of our fireplace.The employees were informative and professional. We can now enjoy our smoke free fireplace. Thank you Bob and team!

    Answer from pro:

    Thank you for the wonderful review! Let us know if you have any issues with the fireplace in the future and keep us in mind for your annual maintenance. - Bob

    Reply created 13 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2014

    Chimney Cap Installation

    I was impressed by the fast response time for both scheduling the service call and having it done. I found the technician who did the work to be both courteous and helpful. They provided me with a good price and excellent work. I would definitely recommend them.

    Answer from pro:

    Thanks for the great review, Pamela! We're happy to help. We look forward to working with you next year for your regular maintenance.

    Reply created 13 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2014

    chimney sweep, repair and insulation

    Our fireplace had been giving us problems since we moved to our house 20 years ago. Over the years we dealt with at least 2 different chimney companies but they were never really able to fix all the problems. When we hired A-1 , it was to clean the chimney but even more important, to see if they could tell us why so much cold air was coming OUT of the fireplace and into our room, when we had an insert which supposedly would prevent this. Owen and Shawn were great -- they found that our chimney cap had been partially knocked off, that there was no insulation around the liner, and no insulation around the insert. Don't know why the other companies couldn't tell us this. One trip a day later and everything was fixed. Finally, there's no breeze in the basement, and we are looking forward to reduced heating bills from now on. Thank you, Owen and Shawn -- we will definitely be recommending you!

    Answer from pro:

    Thanks for the review, Jean! Your problem wasn't very common and I'm glad we were able to diagnose and correct it for you to such a great result!

    Reply created 13 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2014

    replace liner

    Our chimney cap ripped off from the liner. A1 Quality Chimney replaced the liner within 24 hours of my initial call at a reasonable fee. Thank you A1 Quality Chimney.

    Answer from pro:

    Thanks for the great review! I'm glad we could get this done for you so quickly!

    Reply created 14 Feb 2014
  • Review from Jeff
    Rating: 5 out of 5
    Review left on 23 Jan 2014

    Chimney Sweep

    We had A1 come to our new house on Dec 13 to inspect and clean our chimney. Our home inspector had told us he couldn't open the damper so we were thinking it might require repair as well. The A1 technician opened it in 1 second (there was nothing wrong with it) and then cleaned our chimney quickly, efficiently and cleanly (no dirt in the living room). He then explained to me how to open and close the damper and how to light a fire properly to avoid smoke in the house (we've never had a fireplace before). I highly recommend A1. Sorry for the late review and I can't remember the technician's name but he was excellent.

    Answer from pro:

    Thanks for the great review, Jeff! I'll let Shawn know about it too (he was the technician). Glad we could be of service!

    Reply created 23 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2014

    Cleaning and inspection of wood fireplace

    We recently moved into a new house that has a wood burning fireplace. We've never had a wood fireplace before, so were a little inexperience in it's care + use. A-1 Chimney were prompt to reply to my email, with very friendly sales team that were helpful in working with me to figure out what we needed. At the end, we got our chimney cleaned, and got a thorough tutorial on the basics of operating the chimney along with some tips on keeping the chimney operating cleanly and safely. Great service timely service, despite the bad weather! Would definitely recommend them for others, and use them again.

    Answer from pro:

    Thanks so much for the great review! Good luck with your fires this year and let us know if there is anything else you need.

    Reply created 15 Jan 2014
  • Review from Diana Primerano
    Rating: 5 out of 5
    Review left on 7 Jan 2014

    Cleaning and inspection of gas fireplace

    Once again, Kelly and Owen came through for me this past Christmas 2013. I was scheduled to do my annual inspection and cleaning of my gas fireplace in mid December, and it was done to perfection. Experienced technician arrived on time, was very knowledgable, and kept the area tidy(even removed his shoes:) Technician advised that "glowing embers" could be replaced. I was not sure what this was, so once again, the owners Kelly and Owen helped me out. They had a technician come by my house a few days later and replace and install the embers. Again, excellent dedication to superb customer service and a real pride taken in their desire to please. Right in time for the power outage that some of us had to experience, as I provided a warm house and food for family members and friends in need. Happy 2014!

    Answer from pro:

    Thanks again Diana! It's always a pleasure speaking with you. I'm so glad we were able to get everything done before the storm and good for you for sharing the warmth!

    Reply created 8 Jan 2014
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