Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2015

    Furnace, Air Conditioner, and Water Heater

    The installers were extremely professional and very courteous making sure to answer all of my questions. They also made sure that they cleaned up everything as if no one was ever there. I would highly recommend Aire One to all of my friends and family. Thanks for a great job.

    Answer from pro:

    Hello Richard, We very much appreciate you recommending Aire One to your friends and family. That alone proves your level of satisfaction. Thank you for choosing Aire One to be your comfort provider.

    Reply created 16 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2015

    Furnace

    Hi. Back in October we purchased a York Furnace from Aire one. From the call to completion it was professional. Mike was thorough with any questions we had and the installers were on time and when finished cleaned up their mess. Thank you Aire one.

    Answer from pro:

    Thank you Darrell for praising our service. Mike has been with Aire One for about 10 years and is exactly like you described him: thorough. One of our installers' responsibility is to properly clean the premises at the end of the installations and sometimes homeowners call us to say the area was cleaner after the installation than it was before.

    Reply created 9 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2015

    Furnace and AC Replacement

    Hi, Back in June, my older AC failed after a couple days of using it. With the rising temperature and humidity, I knew I was doomed if I didn't get something installed within a couple weeks. I always work with the rule of three and new the approximate size of the system that would require installation. As such, i was able to obtain a high level quote from two companies (the third one never got back to me) and Mike Zuliani, from Air One, recommended coming out to inspect my home for a proper quote. Upon inspection, Mike noted that my furnace was also undersized (which was true as I knew about this when I purchase the home earlier in the year as the inspector had called it out as well). Mike recommended a package deal in replacing the AC and Furnace together. He recommended a York system. I wasn't familiar with York systems vs stacking up against other systems like Lennox, I searched online and it seemed to be one of the higher end systems. I also confirmed with some other folks in the industry and they noted that it was a good brand, but to see if the system would be modulating and high efficiency. Mike Zuliani came back with a few different options to install the AC and furnace. I worked with him an a price that worked for the both of us. Mike was very knowledgeable and very professional. I would sometimes be e-mailing him at 9pm or 10pm at night asking questions and working on the price, and he would be answering within 30 mins. I needed the AC installed within a week given a home gathering that I was having at my home and didn't want the place to be a sauna. Mike was able to organize the installers and have them schedule d to replace the furnace and AC within a week. The installers themselves - Jason, Scott, and Edwin came to do the job. They were very polite, professional, and friendly folks. I didn't worry about them being in my house having to watch them. I can't remember who it was, it may have been Jason, but he noticed a wiring issue near my furnace, and separate from the installation and fixed it for me. I really appreciated them calling out the issue and fixing it for me. This was above and beyond. The installation took the day. The AC unit was large and they build a nice level pad for the new AC to fit. The furnace was installed Overall performance of the furnace has been fantastic. Mike was true to his claims that the furnace / AC would cool my place within a short period of time. Prior, I could hardly feel any air blowing in my upstairs vents. With the new AC and furnace, lots of flow was coming out of the registers. I'm glad Mike recommended the larger unit as it's worked great over the summer. Our furnace worked every day at the same temperature per hour all day and our electricity bill was only 150 per month, which is outstanding. I'm really impressed with the York system and I believe in the claim that its a true high efficiency system. Note that I did experience an issue, there was water leaking out of the furnace at the end of July. The service rep was over within a couple days and it was a quick fix (the coil drainage line was blocked with something). I believe that Air One in Kitchener is a professional company with competitive prices. Mike, Jason, Scott, and Edwin were all professional and I'm very happy with my investment with them. Thank you

    Answer from pro:

    Dear Glethier, We are all pleasantly surprised in the office to see this very extended and thorough review. Your review certainly tops all our reviews when it comes to depth and length of sharing the experience. Mike and the installers are very proud to be named in your review. Thank you for taking the time and effort in writing this review.

    Reply created 25 Nov 2015
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 23 Nov 2015

    New AC and Furnace

    My Wife and I were very impressed with the service we received from Aire One. Colin our salesman was very knowledgeable about products and explained the technical and financial options clearly. Installers arrived on time and with 5 hours I had a new cooling and heating system, thanks for the excellent job guys. We purchased the furnace late Friday night and installed on Tuesday. What is there more to say? Class Act to follow.

    Answer from pro:

    Thank you for choosing Aire One as your preferred comfort provider. It pleases us to learn that you had a positive experience with our company. Thank you for the compliments directed to Colin and the installation crew.

    Reply created 24 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2015

    Annual Furnace servicing

    Roy & I were very pleased with the service that was provided from "Aire One". Chris was very attentive to our question's and he spent a reasonable amount of time doing the furnace check. Chris left everything in excellent condition. Chris provided a detailed work performed list of completed checked items and outcome. Thank you also Mandy at Aire One for meeting all of our needs. Thanks for doing a great job! We highly recommend this company to anyone looking for a furnace and air conditioner.

    Answer from pro:

    Dear Veronica & Roy, Chris is delighted that you appreciate his work, as his focus is always the homeowner's satisfaction. Mandy also made it her mission to respond to all our customers' requests, which can sometimes be challenging given that we have over 38,000 homes we service!

    Reply created 18 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2015

    New furnace and air conditioner

    We were very pleased with the service we received from Air One Our salesman was very knowledgeable about products and explained everything very well. Installers did an excellent job and paid attention to detail. They were very neat and tidy and left everything in excellent condition. Thanks for doing a great job! We highly recommend this company to anyone looking for a furnace and air conditioner.

    Answer from pro:

    Thank you Streetc for sharing your good experience with Aire One. We appreciate you recommending our company to "anyone" looking for a furnace and a/c

    Reply created 16 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2015

    Air Conditioner

    Very impressed with the kind, friendly, and educational technician, James, who came to our home when our A/C wasn't working properly and it was extremely hot in August. He gently offered advice on other things in our home that would make it more efficient (suggested duct cleaning, but didn't push it on us; getting a dehumidifier for the basement; informed us of insurance options, but again, didn't push anything on us)...unfortunately, a leak test was needed as the refrigerant was low but he made sure to explain exactly what was involved, how much it would cost, and what would be covered in the future when the leak is detected...extremely happy with the overall experience.

    Answer from pro:

    We appreciate a lot you taking the time to write this review about your experience with Aire One. James personally thanks you for the kind words as well.

    Reply created 28 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2015

    Replaced Oil Furnace, A/C and Electric Water Heater with new Gas Furnace, AC and Water Tank

    I hired AireOne KW to remove my existing Oil furnace and tank, coordinate with the local utility to bring a new gas line into my house and install a new Furnace and A/C. They also installed the new rental water heater as a sub contractor for the city. The sales, Service and coordination teams at AireOne KW all worked together to deliver a superior product and installation to my new home. The technicians were courteous and did a great installation job. Overall we are really pleased with the services we received form AireOne KW.

    Answer from pro:

    Thank you Will for the wonderful review and for adding a picture to it. We appreciate you chose Aire One to assist you with the switch from oil to gas.

    Reply created 2 Oct 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 18 Sep 2015

    York AC

    Was looking for a new AC, after a few quotes had Mike come out and offered a great level of knowledge on the product and competitors. Ended up purchasing a York. Install was tricky but the guys did a good job with hiding the tubing as best as possible. Needed a service call for a ticking sound, someone came right out and adjusted the pressure with no charge / issues. Overall happy with service and product.

    Answer from pro:

    Thank you Dave for finding the time to write this review.

    Reply created 2 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2015

    York furnace

    From the Consultant, Colin MacDonald, two technicians, Eric and Kyle, my York furnace and new thermostat were installed on time. Clean up and removal of old furnace, and follow up were exceptional. I would recommend Aire One to everyone.

    Answer from pro:

    Thanks Marjorie for praising Aire One's team work. We are always thankful when satisfied customers find the time to write reviews because it seems only the unhappy ones go...the extra mile and write reviews...

    Reply created 27 Jul 2015