Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from Joseph Dolezsar
    Rating: 1 out of 5
    Review left on 24 Jan 2015

    AIR ONE HVAC

    We use this company for water heater rental and my wife also use them for repairs in her rental apartments. That is the reason we called them for emergency service for our furnace in our home. I had to go to work in 3o minutes as our furnace struggled to restart over and over. I have checked air outlets end inlets and were open. I suspected flame sensor problem since the flame did came on. I was told that the serviceman Kevin would be here shortly. I was at work when my wife called me about the bad news that the serviceman said it would be a $ 1037.34 repair due to a bad controller. The controller replaced was P/N; 1012-925A for $ 641.00 and a hot surface igniter for $ 198.00. Our total bill was $1037.34 for this emergency. What could I do? I am at work 55km away and the house cooling rapidly in January. I add the Hot Surface Igniter was still working I asked for it since the furnace is 10 years old, that could go anytime. For that $40-50 part we were charged $198.00. Since I have done my home work; The controller QAM quality available for US$ 104.00 lowest to around $150.00 max from US. The hot surface igniter runs around $25.00. Calculate exchange, shipping and taxes; the controller cost is around $200.00 and the hot surface igniter is $40 to 50-s. If I was in business probably would charge 50% profit on parts but not 300%. What do you think? Look at the price we paying for not doing the job ourselves.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2015

    New Furnace and A/C

    We were told 6 years ago when we bought our house that our furnace and A/C were on their 'last legs'. We put off replacing until we couldn't wait any longer....it sounded like our house was getting ready for 'lift off' every time our old furnace clicked on...and it ran almost constantly! We should have had Aire One come in sooner! Your sales team was wonderful to deal with (shout out to Rick G!) and the installation team was punctual and efficient....the job was completed in one day and they left no mess behind. We have been really impressed with how quiet the new furnace is. We were so happy with the service and product that we recommended Aire One to one of our siblings...they had a new system installed as well. We can hardly wait for the summer to test out the A/C!

    Answer from pro:

    Thank you Greg for the very upbeat review! We are glad you are so happy with Aire One and we promise to always keep our service to the highest standards.

    Reply created 22 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2015

    Furnace

    Excellence service. When I asked the question about the problem, he explain very gentle and show the way how to deal the next time issue for temporary to solve the heater problem in order to save money and heat issue. Thanks the Air one technician.

    Answer from pro:

    Thank you Joeyang for giving Aire One the chance to prove themselves. All our technicians are well trained and try to be helpful.

    Reply created 21 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2015

    Furnace check in: Furnace not Reaching Desired Temperature

    - Service technician showed up on time. - Technician was courteous. - After a brief description of the problem, the technician requested to see the furnace. - At that time, the problem became obvious. - The technician made the repair in a timely fashion, with parts he had available on the truck (no waiting for a second visit!). - The technician gave me a summary of the problem, so that I could understand what issue the furnace was having, and how he fixed it. He also explained how he checked on systems that the broken part was dependent on, thus giving me confidence that the newly installed part would indeed solve the problem. - Technician was well trained, and able to answer non-technical questions as well. - The issue turned out to be a replacement of a part that was under warranty, thus, instead of having to pay what should have been a $485 job, the repair was free.

    Answer from pro:

    Dear Jaron, thank you for using Aire One to service the furnace. We are glad you had a happy ending to the service and saved $485. We will thrive to always service you at the highest standards.

    Reply created 21 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2015

    service

    worker came in to service the furnace . service person took off their boots . Asked where the furnace was . As he was servicing the furnace he explained how the furnace worked and showed me how many amps was being used . also engaged in some conversation about the equipment . very pleasant and personable . showed me the maintenance plan to save me money in the long tern\m . Thanks

    Answer from pro:

    Thank you Kevin for finding the time to write a few nice words about Aire One. We are happy to hear your comment about "very pleasant and personable" tech, because we try to hire our technicians based not only on their technical skills, but also on their soft skills.

    Reply created 21 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2015

    furnace inspection

    Thanks for good service. The tech was friendly and promt and courteous, and explained everything thoroughly. I will recommend them to anyone who asks. Very easy to deal with as well.

    Answer from pro:

    Thank you Karis for requesting a furnace service from Aire One and we are humbled by the kind words you had for our technician.

    Reply created 21 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2015

    furness/air replacement

    I was first impressed with the sales rep and his openness and knowledge. After we reviewed other quotes we chose Aire one and the York furness and air conditioner. We have had both in operation and the biggest feature we found was the quieter operation of both the air outside fan (noise) and the furness operation compared to our previous Lennox ones. We chose the York modulating furness and the house temperature is consistant and most of the time we cannot even hear the fan running. We highly recommend both this company and the York products. Jim H.

    Answer from pro:

    Dear Jim, we want to thank you for buying the furnace and air conditioner from Aire One. The York modulating furnace is a Consumer Report winner in 2013 and is of outstanding quality.

    Reply created 21 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2015

    Gas Water Heater

    Thanks Aire One for the great service your guys provided. Our old gas water heater was leaking and needed replaced. The service guys were quick and professional during the installation of our new gas water tank. I was glad to see they used drop sheets on our floors to prevent scratching and water/snow from getting on our carpet. Would recommend service to friends. thanks. Jason M

    Answer from pro:

    Dear Jason, thank you for the review and we are grateful to hear that our water heater installation crew met your expectation of professionalism and speed.

    Reply created 15 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2015

    Whole house humidifier

    Recently purchase an Aprilaire humifier from Airone, it included installation. The installer showed up on time was extremely well organized, the install was done in a professional and workman like manner. Before I knew it they cleaned up and were on their way. Works perfectly great job.

    Answer from pro:

    Dear Paul, thank you for buying the whole-house humidifier from Aire One. We are happy to hear you are so satisfied with our technician's professionalism.

    Reply created 15 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2015

    Furnace Check

    Hello, I would just like to write to let you know I received excellent service on a very cold morning from your company. The response was punctual and the technician who came Matt was very helpful, and friendly.Excellent customer service. I am glad there was nothing major wrong with the furnace, all has been well since. Please make sure he gets this message as well as his boss. Jason B

    Answer from pro:

    Thanks Jason for taking the time to review our technician's performance and we are glad to hear the furnace works fine.

    Reply created 12 Jan 2015
Get in touch