Alliance Floor Source

Rating: 4.9 out of 5

Alliance Floor Source reviews (539)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2016

    All good here

    I walked in and dealt with Mike. Picked out my product, we agreed on a price we were both happy with, I paid my deposit and received my product in a week-ish. Easy peasy everybody happy!

    Answer from pro:

    Thank you for your review Vik! We try to make our customers shopping experiences as stress free as possible! - Mike

    Reply created 4 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2016

    Floor sanding, staining and finishing

    We needed a specific colour match be done, and Alliance was very diligent in getting the match perfect. They came on-site to take a sample and performed a very good match.

    Answer from pro:

    Hello Laura, Thank you for your review. We take pride in our work and like to go the extra mile for our customer. We are glad the floors turned out so well (as we expected). Mike

    Reply created 11 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2016

    Laminate flooring

    I was looking for laminate flooring and we happen to find Alliance flooring. Mike at the store helped and guided me through choosing the perfect floor. His knowledge and patience were very appreciated. I would highly recommend alliance flooring to anyone looking for flooring options.

    Answer from pro:

    Thank you Bella for your kind words! We try our best to provide the best recommendations on materials based on the technical knowledge we have, your review is greatly appreciated!

    Reply created 11 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2016

    Kitchen floor in 100 yr old house

    Kitchen floor in 100 yr old house - 1/2 of floor within original structure, 1/2 extending onto original exterior porch supported on 3 cement piers. House substrate - very old vinyl tile (est 30 - 50 yrs) but generally very tightly adhered ...Porch substrate - 3/4" plywood. Potential dissimilar motion of 2 floor sections mandated flexible floor medium - we had settled on cork tiles and contacted Alliance as a potential supplier. We discussed the pros and cons of cork and Alliance made us aware of cork's potential of fading colour in strong sunlight (the room is very bright) and suggested we might come in and look at an alternate that they thought would be more suitable (Karndeen LooseLay) - When we visited the store they were very friendly and completely without hype or pressure and were very knowledgeable of the product and methods of installation - I checked several other supplier's prices - most were somewhat similar but all wanted shipping from Burlington as an extra, where Alliance offered to get our 150 sq ft order delivered to the store. We opted to install it ourselves and to glue it in place because of variances in the floor - Alliance was extremely helpful with suggestions for surface preparation and installation (including suggested cementitious fillers (from other suppliers) to prep the rough plywood surface in advance). We opted for the dry method for installation and they offered very professional post sales support which required several telephone conversations and they were always friendly and helpful! I have no hesitation in recommending Alliance as the potential supplier for any flooring project.

    Answer from pro:

    Thank you for your detailed review Oldbrad, We appreciated the supplemental pictures you sent us via email as well. No matter how big or small the sale, we try to be as helpful and accessible as possible. Mike

    Reply created 11 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2016

    Great experience

    We went to many similar stores before finding Alliance Flooring. Thankfully we found Mike at Alliance. He was friendly but more importantly he was extremely knowledgable. It was a great experience!

    Answer from pro:

    Thank you Jackie. Behind the scenes, Lehel, Timea and myself spend a lot of time educating ourselves on the products we sell. We beleive that every customer who leaves our store should feel educated and confident about the product they purchase! Mike

    Reply created 11 Apr 2016
  • Review from Srini from Toronto
    Rating: 5 out of 5
    Review left on 21 Mar 2016

    Engineered Hardwood install and Carpet removal

    I chose Alliance based on the reviews on Homestars and in the end I was happy with the decision. We met with Mike and he was a great professional with friendly customer service. My wife and I were deciding between laminate and engineered wood flooring. MIke came over to our condo for the estimates, helped us choose the right underlay based on our condo rules and provided inputs on the merits of each option. There was no pressure during the process and Mike showed us many options for our needs. We ended up choosing the engineered wood option. The work was done flawlessly on the promised date. The contractors (Rudy and Joseph) were great and followed through with our requests.

    Answer from pro:

    Thank you for your kind words Srini, We try our best to cater our projects to each customer that comes our way. We arent on commission which helps, I know myself I don't feel the need to meet certain quotas or profit margins, we beleive customers are happiest when they aren't pressured. Condo work can be tricky sometimes. It helps that we are familliar with most condo boards in the city. We are very happy to have Rudy and Joseph represent us on the job site! Mike

    Reply created 11 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2016

    Wood flooring supply

    Very helpful and they were able to expedite my order within two days from the factory. The pricing was marginally cheaper than home depot with better quality and options.

    Answer from pro:

    Thank you for your review Shawn! We try to be as competitive as possible on pricing. We strongly believe that word of mouth is the best form of advertising - it's how we keep our pricing low! - Mike

    Reply created 4 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2016

    purchase hardwood flooring

    Very easy to deal with accommodating would buy from again They were willing to help us with returns when we had missed the required amount of time Would recommend buying from them

    Answer from pro:

    Hello rvender, Thank you for your review. We try to be reasonable with our customers and your situation was an honest miscalculation. We aren't always able to assist our customers with this, however the supplier was great as well!

    Reply created 11 Apr 2016
  • Review from Laminate pro
    Rating: 4 out of 5
    Review left on 17 Mar 2016

    Laminate

    Speedy knowledgeable service. Lady has a great body. Good selection of flooring and carpets. She lent me the sample board overnight for a small deposit

    Answer from pro:

    Thank you for your review! I am sure Timea is glad to hear her workout routine is paying Dividends! - Mike

    Reply created 4 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2016

    Laminate flooring

    I have been to the store a few times for different flooring jobs I had .. They have a very good selection , very competitive pricing .. The are very knowledgeable regarding products .. Fast and reliable services .. Would likely recommend this place...

    Answer from pro:

    Thank you for your review! We try to support our contractor base as much as possible and appreciate your continued business! We try to work with suppliers who are reliable and are able to turn around materials quickly! Be sure to check out our in stock specials next time you are in! - Mike

    Reply created 4 Jun 2016
Get in touch