Alpine Roofing

Rating: 4.6 out of 5

Alpine Roofing reviews (529)

  • Review from John Blazina
    Rating: 5 out of 5
    Review left on 19 May 2019

    Alpine Roofing

    A difficult roof (mad contractor reshaped it to drain at one point), inadequate downspouts, Toronto's new weather (climate change), my wife's garden with a million plants), they (Mimi, Ilya, Chris, the crews, took it all in stride, and to quote Lina, did " a spectacular job...thorough, efficient and very neat". My second time with Alpine. John

    Answer from pro:

    Thank you so much, John, for your nice review!

    Reply created 22 May 2019
  • Review from T. G.
    Rating: 5 out of 5
    Review left on 13 May 2019

    Roof repair

    Alpine showed up as agreed, completed the work per the scope defined in the quote and left the site clean and in good order when they left.

    Answer from pro:

    Thank you, T.G., for your good review!

    Reply created 15 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2019

    semi-detached roof

    After getting a few different quotes we chose Alpine Roofing to do our new roof. From the get go​ Alpine was fast, efficient and very tidy in the whole process. They took care to cover my garden with plywood so the old shingles & nails wouldn't wreck it. The guys were all pleasant, and Mimi was great. I highly recommend them!

    Answer from pro:

    Thank you so much for your nice review and your kind words! Protection of our customer's and neighbour properties is a must in our company.

    Reply created 15 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2019

    New roof

    Workers were efficient and tidy. Follow up was good and all equipment was removed the dat workers were finished.

    Answer from pro:

    Thank you so much for your nice review!

    Reply created 11 May 2019
  • Review from Customer of Alpine Roofing
    Rating: 5 out of 5
    Review left on 5 May 2019

    Great service and reasonable prices!

    Have only great things to say about this company. They were professional, responsive and very reasonable in their pricing. The crew was great and they left the property as they found it. Highly recommend.

    Answer from pro:

    Thank you so much for your excellent review!

    Reply created 6 May 2019
  • Review from cgogarty
    Rating: 2 out of 5
    Review left on 2 May 2019

    Roof Installation

    Let me start by saying, I've had work done by Alpine before - siding and was very happy with their work. I got a quote from Alpine to replace the shingles on our roof, some were missing and there was leaking in the bedroom. They sent out an inspector and gave a quote for the total job of 3500 + HST. I got a second quote for 3400 + HST. I went with Alpine because of previous experience and they could get the job done quickly - which was important as we were slated to get a lot of rain. Job started ok, but I got a call while I was in a meeting saying there was an extra $800 to remove the shingle as there were multiple layers. caught on the hop and we needed the work done due to the leaking, I said no to 800 but agreed on 600. The fact is if it wasn't raining and the roof wasn't leaking I would have said no - there is no way that a small roof reuqired an extra 25% more cost to remove extra shingles. The fact is I clearly stated I wanted the shingles removed as there were already multiple layers, the other estimator also clealy stated there were 3 layers of shingle. In my view and I'm in sales - this is Alpines problem they quoted and were supposedly on the roof to assess the job. If I provide quotes to my customers and came back and said hey you know I missed something, guess what my customers would say - tough luck we have a contract. My advice to you is to make sure you have a firm commitment on the price including removal if dealing with Alpine unless you want an unpleasant surprise. Would I recommend Alpine? - Probably not. It's tough, I was happy with the work, but not happy paying more to use Alpine, only to be asked to shell out over 20% more to remove extra layers of shingles that that were clearly part of the job.

    Answer from pro:

    Hello Ciaron, First, i want to apologize on behalf of the estimator and on behalf of Alpine Roofing. If you told us that you wouldn't pay the extra amount at the time, we would absorb the cost and the loses. Since we made a mistake, we asked for the extra cost and you negotiate the price, making us think that you understood that it was just an honest mistake.

    Reply created 9 May 2019
  • Review from K. Carter
    Rating: 5 out of 5
    Review left on 24 Apr 2019

    Alpine Roofing

    The service technicians are very proud of the work they do. They are very efficient, professional and clean up after all the work is done.

    Answer from pro:

    Thank you for your nice review K.C.

    Reply created 29 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2019

    New Roof

    My first contact was with John what a asum guy, very honest . Then I had contact with William who was very helpful. Great customer Service. If any looking for any roof work I will recommend Alpine Roofing .Good company to do business with.

    Answer from pro:

    Thank you so much for your nice review!

    Reply created 18 Apr 2019
  • Review from Patrick Keyes
    Rating: 5 out of 5
    Review left on 12 Apr 2019

    Flat Roof ReCover

    Towards the end of March we discovered a leak in the ceiling of our 3 storey home that has a flat roof which we replaced in the late 80's. Examination of the roof showed a lot of snow and ice turning to water as melting began. We called in several HomeStar companies for estimates and received quotes for complete roof replacement ranging from $9,000 to $33,000. Robert from Alpine Roofing begins by looking at the leak area on the 3rd floor and then examines the roof which by this time is 80% covered with water. Robert asks when was the last time we actually saw water coming into the house and when told it was more than 1 week intelligently suggests that the problem must have come from the now dry area of the roof. As a result, Alpine was contracted to simply put a whole new cover over the entire roof and to add a curb between my roof and my semi detached neighbor. I also requested special attention to the downspout area. Within a few days, Dashi and crew of 5 arrived, prepared the whole area, placed and sealed a first layer (in a North South direction) and then topped that with a sealed heavy second layer (this time in an East West direction) which to me spells super quality. Dashi added a 2nd 2x4 to make the curb (between neighbors) even higher. Extra care was taken at the downspout to ensure efficiency. They completed all of this in 1 day and did proper clean-up. Two days later, the final touch crew came and installed heavy gauge metal flashing on all the outside areas and sealing it with high grade caulking. With the capping covering the new roof material, I feel reassured that water leaks will be avoided. Again the clean-up was perfect. Finally, in dealing with the office, William's first question to me was about my satisfaction level (great) and only then about payment (they do accept credit cards) and they provide a 10 year workmanship warranty. I definitely recommend Alpine Roofing.

    Answer from pro:

    Thank you so much, Patrick, for your review. A happy & satisfied customer is our main goal in every job that we do.

    Reply created 18 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2019

    Pitch roof, flat roof, and upper deck.

    Competitive price. Courteous. Good communication. Efficient. Cleaned up each night. Work completed promptly. Highly recommended.

    Answer from pro:

    Thank you so much for your nice review!

    Reply created 16 Apr 2019