AtlasCare reviews (2545)

The furnace cleaning technician came first. He explained everything in detail and was very clean and professional. The duct cleaning team came after. 3 technicians in total (Garrett, Ricardo and Deshawn). They came in a large Atlas truck, very professional. They put down red carpets not to make a mess. They took their time and explained in detail what they did at the end. I would highly recommend this company. I am a Real Estate Agent in Toronto and I don't recommend a company unless I am completely satisfied and I am.

On Thursday, August 4th, Dave D., Keith L. and Venecio B. installed our new air conditioner and furnace. They immediately showed their knowledge and expertise by deciding on a much easier and efficient way of running the venting tubes to the outside. They did the installation in a timely and professional manner and were great to deal with.

Travis came to do our duct-cleaning job. He was very pleasant, courteous, and professional to deal with. As far as we can tell, he was also very competent! : )

Toronto is enduring one of its most intense heat spells in years. Wouldn't you know the blower motor in our furnace died right in the middle of it all. We didn't have an existing relationship with a service provider, so I decided to take a chance on AtlasCare, a company that my parents used for many years when I was a child. The diagnostic was done very professionally, but we learned that we needed parts that couldn't be sourced for two weeks. You can imagine our dismay at the prospect of suffering through a heat wave with no AC for two weeks. Enter Service Manager, Nimo Mansouri. This gentleman is a poster child for customer service. Quite frankly, I haven't seen somebody work so hard to win my business in years. Nimo quickly found an alternative supplier for the parts we needed and arranged to have them at our house within 24 hours. He is professional, friendly, resourceful, and forward-looking. He understands that by proving his company can serve my needs today, I won't think twice about returning to AtlasCare going forward. The repair job was completed as promised by a friendly technician (who had to work in some VERY hot conditions, the poor guy). Our AC is back up and running, my wife is happy again, and we've begun what will likely be a long relationship with a dependable service provider. Thanks Nimo and company. Two thumbs up.

Atlas Care installed my furnace / AC 8 years ago. They do great work with courteous service. I have not always had good luck with other contractors but I have always been impressed with the way Atlas steps up to the plate. Different inspectors checking in on the problems with other contractors have seen my Atlas installed furnace and told me that in their experience, Atlas is reliable. This has been my experience too...today with Alex and Deshawn and over the years with other Atlas employees in field service, customer service, sales and management.

Finally we are breathing clean air again! Alex and Deshaun were punctual and very pleasant to speak with. They explained the entire procedure on arrival and then started the process of cleaning out our ducts. Afterwards they shared the pictures they had taken and they did a pretty impressive clean up. We're so thankful that we chose Atlas Care and delighted with the overall service we experienced. Thank you Alex and Deshaun!

AtlasCare came out the same morning we called about the mysterious pool of water on the floor of our furnace room. We were heading into a heatwave and concerned the leak related to our air conditioning system. It did. Sam and Jermaine provided excellent service--they identified the source of the problem, provided maintenance and provided tips to help in the future. It is rare to have such a positive and satisfying repair experience. We will be using and recommending AtlasCare.

I had duct cleaning last Tuesday August 2nd. Garrett and Travis were punctual, Knowledgeable and friendly. They explained to me what they were to do before they start the duct cleaning. I highly recommend these guys and their company. Great Job. Thanks.

Alex and Deshawn came and cleaned the ducts in my home. They explained everything to me and did a great job. i would recommend them to anyone looking for duct cleaning

AtlasCare restored my faith in customer care. Everyone from the answering service... to the emergency tech ...to the salesperson (Rudy) to the install crew ( Eric and Jermaine) ....exceeded my expectations. Every phone call was returned...Every promise was kept....Everyone was efficient, respectful and knowledgeable. Worth every penny!