AtlasCare reviews (2543)

From our first contact to installation it took less than 1 week! Daniel was very good at explaining and recommending the right product for our home and needs and James & Nick did a prompt, clean and quick installation.

We have used Atlas Care for home heating and cooling systems since the late 1980's. Service and technicians are always professional, knowledgeable, respectful of our home,and arrive within booked time frames. Recently used duct cleaning service - rating- very satisfied and would definitely recommend.

I received a call-back within 15 minutes of calling AtlasCare on a Saturday evening during a heatwave about a non-functioning a/c. Eric led me through a few things to try. Service was required however, and he was at my door in under one hour. He did a thorough inspection inside and out, replaced a part, tested and re-tested, and had his shoe booties at hand. I appreciated his explaining all work and findings since I am interested in knowing such things. Eric is a very pleasant young man who delivered a timely, and successful job. Part price included its installation labour and the diagnostics extended to all-around inspection inside and out.

Now that the dust has settled (no pun intended), we want to commend Andrew Nichols and Denis Roy on the superb job they did in cleaning our ducts! Their customer service is the best, they answered our many questions and treated us with respect and patience. They are friendly and most importantly, know what they are doing! They were punctual and the quality of their work is reflected in the company's mission statement. Kudos to you both and to your company!!! Highly recommend your company and staff!

Excellent service yet again. Shane answered all my questions, took his time and was very helpful. I have been using AtlasCare for many years and will continue to do so for all my heating and A/C needs!

I called AtlasCare due to a water leak from my furnace. Within 2 hours, Nimo Mansouri arrived to assess and repair the leak. He was extremely friendly, knowledgable and efficient.

AtlasCare responded promptly to my inquires and sent a sales person who surveyed the situation and made good recommendations. Their installation team arrived when they were supposed to and did an excellent job installing two new products including a tricky replacement of existing ducting. They cleaned up and left the place looking great. I would recommend them for their thoroughness and follow up. Job well done!

Alex and Andrew arrived on time and explained exactly how they were going to proceed. They were extremely courteous, yet relaxed and friendly. We were impressed with how efficiently they worked and the way they answered any questions we had. They showed us how lint from the dryer was so thick that it was blocking the vent and suggested a way of preventing this from recurring. Once more we were very happy that we are clients of AtlasCare.

We made the deicision togo w/ AtlasCare todo our new HVAC 2 years ago. They were not cheapest, but I truly the believe the highest quality. A few reasons we choose AtlasCare 1. They did a proper room by room heat requirements / cooling requirements to accurately size the equipment 2. They recommended a 2 stage solution vs continuously variable given age (and leaks) inherent in our home... they could have charged more for the latest technology, but they explained why we wouldn't benefit from it. 3. The installation was professional. Last week Nimo Mansouri came todo our summer mtce. As part of the new furnance they do winter and summer tune up. Nimo and 3 little helpers (my 2 and 4 year old, and me) who bombarded him w/ questions. Nimo did a thorough job, but was also friendly and engaging w/ the kids. I would happily recommend AtlasCare for the capabilities on new furnace and ongoing maitenance

The unit was put in out master bedroom which is above the garage. The air conditioner unit looks nice and neat, quite, cools the room very quickly. The controls on the panel are efficient from speed to angle temperature range. Sleeping peacefully now. The workers work efficiently, professional and friendly.