AtlasCare reviews (2543)

We had a furnace problem and Nimo was the tech. that came to our rescue. Fast and efficient service from him and very pleasant. Thanks Nimo for your great work.

Really great experience with my furnace install. The installers took the time to explain the new system and how it works and were able to answer all of my questions. They cleaned up as if they were never there (laid down drop sheets, removed all of the old parts Ect.) Great Job to Neil and James the installers.

I would highly recommend AtlasCare and ask for Nimo Mansouri. He was very pleaseant and helpful. We had no heat and he came in an hour and made sure we were up and running and this was around midnight. There is a premium for after hour services but I did not mind paying for this as the service provided was fast and Nimo was great as a person. I will definetly be calling them back for any heating and cooling services I will need in the future.

This has not been a great winter in which to wake up and find the furnace quit in the night. Atlas sent Nimo Mansouri, who was polite, professional and got the heat going on a temporary basis, with the replacement part to be ordered and installed as soon as possible. Prmpt service on a Sunday morning much appreciated.

The motor in our furnace stopped working and Nimo Mansouri was there 2.5 hours after I placed the call. He was as courteous and professional as always. I mistakenly gave him the wrong plan type and paid for the new motor (his tablet was down and it was 10:30 PM so he couldn't check the type of plan for which I signed up). Two days later I received a call from the office saying I was getting reimbursed because our plan actually covered the cost of the replacement motor. This is why we remain Atlas customers ... they're honest and provide great service, and having a wonderful technician like Nimo, with whom we can build a relationship, is a comfort.

I do an annual furnace tune up and decided to call the top rated company on Homestars - AtlasCare. They were quick at setting the appointment and keeping the time set. A very nice guy did the service named Quinton. Very polite and professional and did a great job! About a week and a half after the tune up I noticed a water leak coming from the bottom of the furnace. I called up AtlasCare and they sent someone within 3 hours same day! This time Brendan showed up and after checking out the situation found that one of the PVC pipes from the furnace had cracked. He repaired the pipe very thoroughly and was then on his way. These guys are so professional and polite and attentive. They even fixed a problem (at no charge) that was caused by the people who put the furnace in (Sears). It was a pleasure to deal with a company who has ALL the service angles covered. Highly recommend them and will use for all my heating and cooling requirements.

My old humidifier stopped working, so I called AtlasCare and spoke with Jeff Maund. He took my order and made an appointment for Service Tech Eric C. to come to my house and install the new one. Jeff was very professional on the phone and Eric was very professional in my home. Eric was at my house promptly, at the beginning of the service time window, and came fully prepared with his equipment to start and finish the job. Eric did clean work, made sure I understood the system and answered all my questions at the end of the job. Thank you AtlasCare for great service from start to finish!!

Heat went out on our furnace and Nemo had to return twice in one night. He was friendly and efficient. He took the time to explain the issue. Great customer service.

Had Atlas come look at our furnace that would run past the temp. Initial visit from Atlas appeared to have resolved the issue. It started acting up again and called back. Had a prompt visit from Nimo Mansouri. He was courteous, respectful, and explained everything that he was doing. He was able to resolve the issue and even saved us some $$. Would recommend Atlas to anyone. Ask for Nimo!

Over the years, Atlascare has serviced my home heating system. I have never been home and always had our cleaning maid home when they arrived. So, for the first time in 6 years I was home this week to greet the technician for the annual service. He arrived: polite ,well dressed, and well mannered. He performed the tune up which took about 35mins and called me downstairs to go over everything he had done and what he had found. I have never been so impressed! The service was so thoroughly done and more so, I felt safe with my system and the smoke alarms that were checked. Thank you atlas care and thank you Hassan for reassuring me that I will never again have to be home for this service