AtlasCare reviews (2539)

Nimo and Joe responded within 30 minutes of my call on a Sunday night.Within 4 hours Nimo had diagnosed the problem, replaced the blower motor and ensured the system was working and house temperature restored. Very professional and exceptional service! The parts and labour were included in the Advantage Comfort plan.

Due to my previous furnace/AC company no longer in business, I turned to Homestars to find a new company. I have used Homestars in the past and have always been satisfied. I contacted AtlasCare and was immediately impressed by the person who answered the phone. She was very professional and pleasant. I told her that I would prefer an evening or Sat. appt. and she said that was no problem. My furnace was working fine, so there was no rush, but I did want it inspected for the season. The technician arrived on time and when he entered the house immediately put covers over his boots. He spent a lot of time cleaning and inspecting the furnace and was very thorough. I was so impressed with the company that I immediately went on an annual plan and will call when I want the AC service done. Atlas Care is a very reliable and impressive company.

When the duct cleaning provider we had originally booked with did not show up two days before our furnace installation, we called Atlas Care and asked for a next-day service. Atlas called their crew guys (that were going to be on their day-off) and booked them for us, while we were waiting on the phone. Ours was a 7 pm call, and Atlas' crew arrived for the duct cleaning at 8:00 am the very next morning. They were punctual, corteous, tidy, and thorough. We are very grateful of their amazing response and professional attitude. The quality of their work was also excellent. Thanks Atlas !!

My furnace went off. It was cold. I called atlas, and a service person arrived a few hours later. The problem was resolved, a full service was scheduled and completed a few days later - courteously and efficiently. I really appreciated the time the serviceperson took to explain and show me exactly what the concerns were.

I had a no-heat situation and called for service. A very polite technician arrived in less than 30 minutes. In 15 minutes he diagnosed and corrected the problem with the air proving switch. The booties he put on at the front door were a nice and respectful gesture. Thank you, Atlascare!

Had our ducts cleaned and disinfected this morning (they looked like they hadn't been done since the house was built in the '60s) and was very impressed by the prompt and professional service. The technician wore booties to protect my house, gave me great advice and tips to extend the life of my ducts and furnace, was punctual and friendly. I had a quote on a new AC/Furnace, duct changes etc. from Atlas Care this afternoon and the salesman was just as great at the technician this morning. He spent a great deal of time going over a variety of options with me, answered every question I could think to ask, and let me know that he would extend the promotional offer for me so I didn't feel pressured to make a decision (we thought we may just need to replace the furnace, but found out that our AC is actually just as old so that was a bit of a shock!). Don't know when we'll replace the HVAC system but when we do I know we'll go with AtlasCare.

AtlasCare has always been efficient, effective and has amazing service staff. We are covered under their annual maintenance contracts which are a great value. They're consistent and reliable...and as a real estate professsional, I need to have that in the trades I refer.

Excellent service from start to finish. Had a cracked heat exchanger and they shut down the furnace. They left space heaters for the night and returned the next morning and replaced the furnace. They were very professional and on time and on budget.

We are very happy with the service provided by Nimo. It is important to us that technicians are on time and do a thorough job and Nimo performed both professionally, and cleanly.

The service tech that came to my house was a real gentleman. Never met anyone so polite, well spoken, knowledgeable and sharp! Solved my problem in no time. Real good guy to have working for your company. Job well done! Thank you Nimo