AtlasCare reviews (2539)

Brandon was called in because our other service provider was unable to diagnose the problem with our furnace. Although being relatively new, the furnace had a mind of its own as to when it would start. We had the same problem at the same time last year and replaced the pressure switch. After diagnosis, Brandon determined that there really wasn't anything wrong with the furnace other than it needed a tune up. It didn't need any expensive new parts or extensive labour, just a tune up. I think perhaps with another company, we would have been paying for unecessary parts and labour. Brandon took all the time necessary to diagnose and be sure the furnace was working properly, was extremely thorough and explained how the furnace worked in great detail in a very professional and friendly manner. In the future, Atlas Care will be the first number we dial. Thanks Brandon!

We asked for AtlasCare to come out and inspect our furnace, which is 12 years old. We recently moved in and just had a renovation done. The previous owner had pets and the renovation created a lot of drywall dust. AtlasCare sent Jaz to do the furnace inspection. He was personable, efficient, and full of tips. After checking the sensors, drain lines, and adjusting the filter, the furnace was in a better state. While it was mainly a checkup, we appreciated Jaz's professionalism which compelled us to write in a review and to continue to use AtlasCare in the future.

When my furnace broke down and my own service company wouldn't come out to me until the next day, I called Atlas. They came immediately, repaired the furnace enough to warm my house until I could examine my options, and walked me through the process of replacing the old furnace. Both the sales and service staff were helpful, professional and accommodating. I would recommend their company for any furnace issue.

Atlascare was very professional throughout the process. There was nothing left to question before we agreed to their products and services and the installation was timely and met all expectations.

Recently moved in to a very old house in Toronto and our ducts hadn't been cleaned out for about 8 years. Ardi and Chris, from AtlasCare, did a fantastic job, were friendly and courteous, and went above and beyond to provide exceptional customer service. We will recommend AltasCare to our friends and family.

Our hot air didn't seem to be distributing evenly through the house, so we called Atlas based on a recommendation from our realtor (although we bought our house about 7 years ago now, we still contact our realtor for advice on home-case professionals because she knows a ton of services in Oakville and always recommends well). We were not disappointed. The man that showed up was really friendly and knowledgeable - he thoroughly investigated and fixed our air vents so that heat was redistributing properly. He told us in detail about how and when to change furnace filters, and answered any questions we had.

Fixed in about 5 minutes. Atlas has simply the best people, service. and office. They are courteous, prompt, reasonable and forthcoming. They have provided hints on my heating and advice on the venting of my hot water (it was dangerous and a rental) which I had corrected by the supplier. THANKS! I am a firm believer in good management begets good staff. This is SO true here. They are simply the BEST!

Nimo has been to our house several times and I continue to be impressed with how friendly and courteous he is, on top of doing great work. We have been very happy with Atlas' client service and Nimo is definitely an important part of that experience.

To Ardi and Kyle, Thanks so much for being on time, doing an excellent job, and most importantly, being so polite and personable. Will pass your name on to our friends!!!! An excellent experience!!!!

What a dedicated group of guys. Had them come in to replace a part that was covered under warranty. In the process, another part started to malfunction and the furnace would not come back up. They stayed there until the furnace was back up and running - even calling in a senior tech at 7pm to ensure the heating was working. The next day they came with a replacement part and made the final repairs. My pregnant wife appreciated all the work they did to make sure the temperature in the house was comfortable. A huge thanks to the team here for all of their work.