AtlasCare reviews (2539)

Nimo was early for his appt which really was nice because I don't wait well. He was fast, knew what he was doing and balanced our heating vents so that the upstairs now gets heat. The heat was going to the addition only. He was courteous and explained things well.

Jeff arrived early to conduct my annual furnace tuneup. The furnace can only be described as antique. Jeff was polite, tidy, efficient and friendly. He did a few extras to ensure the safety of the equipment. After he left I felt secure about the safety of the furnace and when I inspected noticed how clean he left the furnace area.. While Jeff advised me that I wasn't getting much efficiency out of the furnace he did not give me a sales pitch which I appreciated very much.

We have been customers of Atlascare for 16 years. We were introduced to Atlascare because the people who sold us our house, told us how good they were. They have lived up to all our expectations! Their serviceman "Jeff" is someone who has been so thorough, knowledgeable and and reliable over the years, that I will not have any other service man coming to my house except "Jeff" Four years ago, we bought a more efficient eco friendly furnace as well as a new air conditioner (six years ago) from Atlascare The price was resonable and they continue to function extremely well. We are very grateful for all that Atlascare and their service people do! I would recomend this company to anyone and have already advised people to use them!! Stan and Barb Makuch, Toronto

When I called the office to book a service call they were quick to send me a technician as we had no heat. Nimo, the technician was very knowledgeable and courteous. I would recommend this company.

From start to finish, dealing with AtlasCare was a positive experience. Jeff came to our home and explained all in great detail as well as giving various furnace options and related recommendations to suit our needs. He was very patient and made sure we understood everything. He did not pressure us in any way. We were in somewhat of an emergency situation as our current furnace died and AtlasCare was able to install the next day! The installers were friendly, efficient and clean and made the entire process easy. The price was very good and included a company rebate which really helped. I strongly recommend AtlasCare to those looking to purchase a new heating/cooling system.

Our service person on this occasion (Nimo) was prompt, tidy and extremely personable. Atlascare has maintained our boiler and fireplace for several years and we have always been very pleased with their service. The staff member who books appointments is also pleasant and helpful. Thank you, Atlascare!

I've been a customer of Atlas for many years, for air conditioning, furnace and duct cleaning. We had our ducts cleaned on Fri Nov 9 by Ardi and Chris and were very pleased. They were early for the appointment, were very tidy in their work, didn't mind answering my many questions and were very knowledgeable, polite and friendly. In fact, today, I referred friends to Atlas to have their ducts cleaned as well. Thank you for the excellent service, right from the technicians to the staff who help book the appointments. It's a pleasure to deal with everyone at Atlas and there are never any hassles. Sincerely, Carol in Mississauga

Dave and Ardie were very helpful when I asked some question regarding the furnace. They were on time and they took their time to clean up and didn't rush to get out after the work was done. Overall very good customer service.

Steve was on time. Installed a new humidifier. Explained to me how to use it at what settings and what time of the year. Serviced the furnace. I was not expecting this but Steve Installed a new furnace drain as the old one was leaking all over my floor. Great job! Dave & Ardi did the duct cleaning. They called me to tell that they were running late due to a delay in the previous place. I appreciated the call very much as I hate guessing when somebody is not on time. They put protective rugs on my floor before running the hose. Very clean and efficient work. Real team work too. Removed tons of dirt from my ducts! Thank you!

Atlas installed our new high efficiency furnace. The installers, McLeod and Dave, were awesome. They were on time, courteous, paid great attention to detail and did a very neat job. They explained everything about the new furnace to us. We are very happy with the work.