AtlasCare reviews (2542)

It started to get chilly and my pilot light was out. Enbridge told me they couldn't light my pilot light because my furnace needed servicing...it was too dirty! I first contacted a recommended company but they couldn't accomodate me and gave me two names of companies that could help. The first was AtlasCare. I was impressed from the get go, from my call explaining my problem, from the quick appointment, from the up to date texts telling me when Jerry would arrive and, finally, with Jerry. He was absolutely exceptional and worked almost 3 hours with a problematic boiler system and starter until he solved the problem. I can't recommend him or Atlas Care enough. I will be doing so for all my friends. I signed on to the AtlasCare maintenance program and could not be more grateful for the great service.

Liz’s speciality is plumbing and in our home we have issues. She surveyed our problems and then proposed solutions. No pressure, just professional solutions. Liz knows her plumbing. Give her a hard pass.

On October 22, 2019, AtlasCare technicians did an excellent job cleaning an air duct in our house. They were very polite, clean and explained the entire process. We appreciate their excellent service very much. Alla K.

I have the utmost confidence in Atlas Care. My husband and I have used Atlas for at least 25 years. My husband has passed and I am alone now. However, I feel very secure with Atlas. I have no concerns over the polite and professional service of their technicians,

AtlasCare always provide excellent heat and air con service to our family throughout many years. The company is client centric, making sure we are accommodated with best care. They have top notch high caliber technicians who provide expert service and advice. We are very appreciative of their Job Well Done. I wish all the best and more success to AtlasCare!

Jason came within a few hours. We had no heat and are seniors. we called a few companies and no one was available until next week. Jason checked the whole system and said the drain was plugged. Fixed the problem in few minutes and we had heat. Also noticed our filter had not been changed for a few years. He also changed that and we paid for it. Fast and efficient service. We were so happy that it was something very small.

We have recently moved into a new home. This morning we woke up to no heat. I called the company whose sticker was on the existing furnace. They said it would be 2 weeks for a service call!! They recommended that I call Atlas. I did and Atlas had a technician out this afternoon, the same day! The technician found the issue, it wasn’t obvious, and fixed it. 5 star service for sure! The faulty wire was considered to be part of the diagnostics call which was included in my one year care plan, so the call today was N/C. It’s great when someone actually shows up as promised and solves the problem! Happy customer.

The service person arrived within the appointment window. He was very polite. The servicing of the furnace was thorough. He checked every part of the furnace and humidifier and gave me a full report. I was pleased.

Have used Atlas care for 20+ years, always excellent results. I now have a monthly maintenance care/package with them which covers most repairs, I refer them often to other users and my clients...

I have an annual plan so I do not know the cost of this particular service. Neil was prompt, efficient and friendly. I cut think of eight more words. -30-