AtlasCare reviews (2543)

The technician arrived on time, did the work they said they would do. Checked a number of things and replaced the air filter and humidifier pad. Good piece of mind before it gets cold.

I called Atlas Care when my furnace stopped working on one of the coldest days of the year. I was very happy with their quick turnaround, transparent pricing and good service. I recommend this company.

He came within the agreed time period. He was neat. He carried out the required maintenance functions promptly. He explained what parts need replacing and what the cost would be. It was a positive experience. But this was my first significant interaction with an AtlasCare technician.

Just had my ducts and central vac lines cleaned by AtlasCare Heating and Cooling. Darien and Johnson were great - very professional, polite and courteous. They wore booties over their shoes while in my home and laid down a red carpet to protect my floors and walls from the hoses they use. They explained the cleaning process to me and provided some recommendations for things I could do to better protect my furnace and humidifier. I had heard about a water heater replacement program their company offers and they not only knew about it but had a flyer in their truck which they gave me, which explains all the details. I am very happy with the service done by Darien and Johnson and would definitely recommend AtlasCare!!

We were in a ‘no heat’ situation with a cracked heat exchanger. Two days to Christmas and the furnace was ‘tagged’. I asked for a replacement quote for a furnace and A/C, their sales team was to come out for a quote the next day. I then remembered I had heard great things about AtlasCare so instead of panicking and continuing my current relationship, I reached out to AtlasCare. I was pleasantly surprised and impressed that a live person answered the phone at 7:30 p.m. at night on a weekend. In less than 15 minutes, I received a call from the sales team to set up a quote for the next day. The next day both companies provided on site quotes. Lynn provided a no pressure quote that was easy to understand and included a series of questions to help determine our needs. It was an easy decision to go with AtlasCare. We were able to get an installation appointment for the next day (Christmas eve). Tedros, Joo Young and Jamie arrived early and were all done and our home cleaned up well before 3:00 p.m. The workmanship and installation are neater and cleaner looking than the original furnace and A/C. The entire AtlasCare team was professional we were never under any pressure to make a hasty decision or to over buy. Considering ‘no heat’ and the proximity to Christmas, I was very impressed. I will be recommending AtlasCare to everyone.

As usual, my experience with AtlasCare is above the rest, from booking the appointment through the customer care deparmtent and today with Anthony Dicaro, world class service in a world lacking it!

Our 20yr old furnace was on the fritz, and having dealt with AtlasCare in the previous years and being satisfied with each visit (from our furnace breaking down in the winter). We opted for the free consult and estimate. Our consultant, Lynn, came in the next day, assessed everything quickly and thoroughly, and provided options. Within 2 days, we had Neil and John show up on time and eager to get us set up and warmed up with a new Lennox furnace. They were professional, clean and did an amazing job. It was an excellent experience and I highly recommend them should you need their services!

This was a no heat situation due to a compromised heat exchanger. I was able to book the furnace install the day, the team arrived promptly. They were very professional and neat, ensuring the equipment was functioning properly and cleaning everything up before they left. Team was knowledgeable and answered all questions.

I just had my ducts, central vac and dryer vent cleaned by AtlasCare! I am so very pleased! I received a confirmation e-mail of services ordered followed by a reminder email and text the evening prior to our appointment.. What really topped out for me was the phone call giving a heads up that they are on their way followed by an E-mail and text with a photo of the staff that were coming! This was a very comforting addition to recognized the faces that I was about to allow access throughout my home. These young men were punctual, professional, thorough, polite and respectful of me and my home. They discussed each step, what was to happen, and provided a written summary of all that occurred with recommendations of how to improve my home efficiency. I would absolutely recommend AtlasCare! 5-Stars plus!!!

Lyndon is friendly and efficient and an asset to the company! He was on time and had very helpful advice on the plan that worked best for us considering the age of our system.