AtlasCare reviews (2543)

Needed emergency repair on dripping pipe that was leaking CO2. My furnace had to be shut down. This was discovered during a routine check-up by Sean who was professional and very thorough in his assessment. Kyle arrived within half an hour to repair the pipe and was also very professional. My experience with AtlasCare has always been great. The company is efficient, friendly, knowledgeable and accomodating.

We are on the Guaranteed Comfort Plan for Air Conditioning and Furnace maintenance. The service technicians have been polite and efficient. Their recommendations have been helpful. Always punctual and always a clean job.

Atlas Care (Hemon, Lee & Deshaun) were extremely thorough and conscientious. They were pleasant, professional and knowledgeable, and careful to protect our floors and trim. Our house is new construction and had the inevitable layers of construction dust and debris in the ducts. Deshaun took before and after photos - the ducts looked like brand new sheet metal when they had finished. We were impressed and would not hesitate to recommend AtlasCare.

Lots of communication, feedback. Considerate, fast working, concerned with customer satisfaction, helpful advice. The team advised ducts were complex, lots of dust, asked if I had plans that would require speedy work on their part. Were accurate in time estimate, done ahead of time, minimized disruption. Overall good experience.

The three technicians arrived on time, took care to protect household flooring and carpets and were well organised and worked hard to remove the old heat pump and install the new. They worked well together and completed the work pretty well in the time predicted and left only when the installation had been test run and shown to be performing to expectations.

Very professional work by all involved. There were a few communication gaps due to email issues but our sales agent Rudy Hogeveen answered all our many questions along the way and the installation crews were diligent and efficient. In particular, Nassir P. who installed the humidifier was knowledgable about the product, articulate and helpful.

Received an e-mail advising of a sale on duct cleaning and since it had never been done in our home - went ahead and booked an appointment. From the first phone call to the finish of the service provided - everything was done with the utmost professionalism. Highly recommend Atlas Care to anyone needing any of their many services.

Del did the most thorough annual maintenance check I have ever had. I would recommend him and Atlas strongly. He did both inside and outside checks. He answered any questions I had and offered recommendations.

Every service person that has come from Atlas Care has been, first and foremost, a nice person, as well as knowledgeable and efficient. They have all shown respect for the house and leave the work area clean. Our last few maintenance visits have been from Eric, who has provided invaluable advice and innovative solutions to any problems (winter dryness, for example) without trying to up-sell us on new product. We bought our last furnace from Atlas Care and it has been running smoothly for 10 years. I have absolute trust in this company.

As a past client of Atlas for a prior house where I was completely satisfied with their emergency installation of a new furnace, I took advantage of their pre-Boxing Week special to have my ducts cleaned. Darren & Kelvin were courteous, professional and efficient. Very satisfied and highly recommend the company.