AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2539)

  • Review from Andrea Sandy , Brampton
    Rating: 5 out of 5
    Review left on 3 Dec 2025
    Stop leakage: ng system or appliance
    Excellent service from them. They were very fair and respectful and thorough. Good set of guys. Highly recommend.

    Answer from pro:

    Thank you so much for sharing your experience, Andrea! We are delighted to hear that our team provided fair, respectful, and thorough service. It means a lot to us that you found our team reliable and would recommend AtlasCare Heating & Air Conditioning. We truly appreciate your kind words and your trust in us!

    Reply created 6 Dec 2025
  • Review from Thomas Morales, North York
    Rating: 5 out of 5
    Review left on 26 Nov 2025
    Repair shower or bath: Shower; Temperature loss

    Answer from pro:

    Thank you so much for your valuable feedback! We genuinely appreciate your support and are grateful for your kindness.

    Reply created 27 Nov 2025
  • Review from Caitlyn Corey, Etobicoke
    Rating: 5 out of 5
    Review left on 22 Nov 2025
    Unclog drain and sewage pipes: Drain slow or clogged; Toilet and sink
    They were extremely fast and thorough. Plumber was so nice, informative and helpful. They found the issue and worked on resolving it and provided information on next steps.

    Answer from pro:

    Hi Caitlyn. Thank you so much for the wonderful review. We are really glad to hear our plumber was able to help and made the experience easy for you. It is great to know the issue was resolved and that you were given clear next steps. We truly appreciate you choosing AtlasCare, and if you ever need anything in the future, we are always here to help. 😊

    Reply created 23 Nov 2025
  • Review from Karen, Toronto
    Rating: 5 out of 5
    Review left on 21 Nov 2025
    Unclog drain and sewage pipes: Sewer smells in the house; We aren't...
    Thorough diagnostic assessment and explanation and option of what were the likely causes of the issue we were experiencing. Appreciated not trying to upsell unnecessary services/charges. Would hire again if we have future problems.

    Answer from pro:

    Hi Karen. Thank you for the kind words and for sharing your experience. We are really glad our team was able to provide a clear assessment and walk you through the likely causes without any pressure or unnecessary recommendations. It means a lot to know you felt taken care of and would choose us again. We appreciate you trusting AtlasCare and are always here if you ever need a hand in the future. 😊

    Reply created 23 Nov 2025
  • Review from Marc , Toronto
    Rating: 5 out of 5
    Review left on 17 Nov 2025
    Repair or maintain boiler: Maintenance; Gas boiler

    Answer from pro:

    Thank you so much for the wonderful 5-star review! We truly appreciate your ongoing support and look forward to serving you again.

    Reply created 21 Nov 2025
  • Review from HomeStars user from North York
    Rating: 5 out of 5
    Review left on 15 Nov 2025
    Stop leakage: Unknown problem
    We were very pleased by the professionalism of the team that came to our home to address some plumbing problems. They explained the issues clearly and were very considerate and accommodating.

    Answer from pro:

    Thank you so much for sharing your experience with us. We are really glad to hear that our team was able to help with your plumbing concerns and that they made you feel comfortable, informed, and well taken care of. We truly appreciate your kind words and your trust in AtlasCare.

    Reply created 16 Nov 2025
  • Review from Beryl and Ed, Mississauga
    Rating: 5 out of 5
    Review left on 15 Nov 2025
    Repair or maintain heating system: No heat

    Answer from pro:

    Hi Beryl and Ed, thank you so much for the wonderful five-star review. We truly appreciate your kindness and your trust in AtlasCare, and it means a lot to our team to know you had a great experience. If you ever need anything, we are always here to help.

    Reply created 16 Nov 2025
  • Review from HomeStars user from York, Ontario
    Rating: 5 out of 5
    Review left on 13 Nov 2025
    Repair toilet or toilet flush: Toilet has started to run then turn...
    very well. The job cost $200.00 I sent the wrong amount earlier

    Answer from pro:

    Thank you for sharing your feedback! We are glad to hear everything went smoothly and appreciate you taking the time to let us know.

    Reply created 16 Nov 2025
  • Review from Md. Mahmud, Scarborough
    Rating: 5 out of 5
    Review left on 13 Nov 2025
    Repair or maintain heatpump: heat pump performance & control calibr...
    ⭐ Updated Review (After Resolution) Title: Issue Resolved After Follow-Up — Appreciated Their Final Response I originally had concerns about a very brief diagnostic visit that didn’t include any actual inspection, even though I was charged the full diagnostic fee. I contacted AtlasCare afterward to explain the situation. To their credit, the company reached out promptly, listened to my concerns, and waived the full invoice. I appreciate that they reviewed the case seriously and made things right. While the initial visit fell short of expectations, the way AtlasCare ultimately handled the situation showed good customer service. I am satisfied with the final outcome.
    (Updated on 14 Nov 2025)

    Answer from pro:

    Hi Md. Mahmud, thank you for taking the time to update your review and share your experience. We truly appreciate your patience and understanding, and we are glad we could address your concerns to your satisfaction. Your feedback helps us improve, and it means a lot to our team to know that our follow-up left you satisfied.

    Reply created 16 Nov 2025
  • Review from irwinliu.december14, Toronto
    Rating: 5 out of 5
    Review left on 13 Nov 2025
    Install or repair water heaters
    Job was completed quickly, professionally and at a competitive rate. Would hire them again!

    Answer from pro:

    Thank you so much for the wonderful 5-star review! We genuinely appreciate your support and kindness.

    Reply created 13 Nov 2025
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