Basement Systems Vancouver Inc

Rating: 4.9 out of 5

Basement Systems Vancouver Inc reviews (186)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2023

    Interior Perimeter Drain

    The BSV team were great! This includes the estimator, the office staff, and the work crew. BSV installed an interior perimeter drain in our basement. The job was completed as discussed, on time, and on budget. The work crew took time everyday to review the work and any challenges that arose. They also made exceptions where requested (i.e., divert around load bearing walls). They were polite, worked hard, and minimized the dust/mess a job like this creates. They did a good job cleaning up before leaving. It is still a dusty job and I would recommend covering any electronics and air vents prior to starting. You can also expect to wipe the walls down and mop the floors afterwards to remove any remaining dust which is no big deal. This job was not as disruptive as I was expecting. It is best to be out of the house while they are breaking the concrete though. Attached are photos of a section before, during, and after the work.

    Answer from pro:

    We thank you so much for your wonderful review of our company. We truly appreciate your business! Gloria Taylor, office manager Basement Systems.

    Reply created 28 Mar 2023
  • Review from Customer of Basement Systems Vancouver Inc
    Rating: 5 out of 5
    Review left on 11 Mar 2023

    Crawlspace cleaning

    Had our crawlspace cleaned and was happy with the service. Would recommend this company to othere.

    Answer from pro:

    Thank you for your wonderful review & kind words. We truly appreciate your business. Please tell all your family & friends. Gloria from Basement Systems Vancouver Inc. 604-581-1115

    Reply created 14 Mar 2023
  • Review from Customer of Basement Systems Vancouver Inc
    Rating: 5 out of 5
    Review left on 11 Mar 2023

    Crawl space cleaning

    Clearing crew was good and work has been done satisfactorily. The agent was quite knowledgeable of the work and suggested improvements.

    Answer from pro:

    We really appreciate your wonderful review of our company. Thank you so much! Gloria Taylor Office Manager Basement Systems Vancouver 604-581-1115

    Reply created 14 Mar 2023
  • Review from Customer of Basement Systems Vancouver Inc
    Rating: 5 out of 5
    Review left on 26 Feb 2023

    Foundation repair

    We required a small foundation crack repair. We are extremely satisfied with the customer service and comprehensive repair completed by this company and would highly recommend them.

    Answer from pro:

    Thank you for your wonderful review & kind words. We truly appreciate your business. Please tell all your family & friends. Gloria from Basement Systems Vancouver Inc. 604-581-1115

    Reply created 2 Mar 2023
  • Review from Customer of Basement Systems Vancouver Inc
    Rating: 5 out of 5
    Review left on 24 Feb 2023

    Crawl Space

    Our unfinished crawl space was just a mound of dirt. Basement systems sealed and covered it. I am very happy with the work they did. Had I known about this company I would have had this done years ago.

    Answer from pro:

    We really appreciate your wonderful review of our company. Thank you so much! Gloria Taylor Office Manager Basement Systems Vancouver 604-581-1115

    Reply created 2 Mar 2023
  • Review from Customer of Basement Systems Vancouver Inc
    Rating: 5 out of 5
    Review left on 23 Feb 2023

    Crawl space cleaning

    I found the company Basement Systems to be extremely professional knowledgeable , hardworking and punctual . Especially for working in a crawl space the liner of basement system is like new and crawl space and house smells way better . Hears to cleaner Air .

    Answer from pro:

    We appreciate your business & great review. We love to hear positive feedback & referrals too! Thank you! Gloria Taylor Office Manager

    Reply created 2 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2023

    Solid work despite few weeks delay

    It was a big job. We bought a house with neglected crawlspace with varied height (max 0.5m) which required substantial cleaning and putting insulation. Cleaning was done within a day; all loose insulation foils, some trash and an animal carcass. The next session was a few months later due to them being busy and some delays. These sounded like legitimate reasons for delay, although the third and fourth time reschedules weren't too nice. Preparing and insulating took 3 days. Guys that came over were solid. I haven't inspect everything in details but what I've seen looks good.

    Answer from pro:

    Thank you for your review, we truly appreciate your business & patience. We sincerely apologize for the delays too. Gloria Taylor Office Manager

    Reply created 23 Feb 2023
  • Review from Customer of Basement Systems Vancouver Inc
    Rating: 5 out of 5
    Review left on 15 Jan 2023

    Crawlspace clean and insulate

    After getting schedule worked out everything went smoothly, there were a couple of minor deficiencies that got fixed up right away. Quite satisfied with the work.

    Answer from pro:

    We appreciate your business & great review. We love to hear positive feedback & referrals too! Thank you! Gloria Taylor Office Manager

    Reply created 18 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2023

    A crack in the foundation resulting in a minor leak.

    We discovered a minor leak as a result of a crack in the foundation of our house. And they came in and thoroughly completed the job promptly. There was a little extra work that had not been anticipated, but they did not overcharge as a result. They were true to the quote. I would definitely recommend them to anyone needing that kind of service.

    Answer from pro:

    We really appreciate your wonderful review of our company. Thank you so much! Gloria Taylor Office Manager Basement Systems Vancouver 604-581-1115

    Reply created 6 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2022

    Crawlspace

    The job was done quickly and efficiently, the crawlspace looks great and smells fresh and clean

    Answer from pro:

    Wow! We really appreciate your review of our company. Thank you so much! Gloria Taylor Office Manager

    Reply created 15 Dec 2022