Cadillac Custom Shutters

Rating: 4.2 out of 5

Cadillac Custom Shutters reviews (50)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2014

    window shutters

    Cadillac shutters did my windows. Great company, great service and reasonable prices. They were very accommodating with requests I had. Everytime I called they would come over the next day. The person I dealt with there was Stacey.

    Answer from pro:

    Thanks for the kind words. We always try to do our best for or clients. It is always rewarding to hear back from a satisfied client.

    Reply created 21 Feb 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2014

    New shutters on 5 windows

    Great company. Well organized, good installation and were very pleased with the product. We dealt with Stacey and she had very good ideas. My parents used this company several years ago. Not surprised they've been in business so long.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2013

    window covering

    We were introduced to this company for our window covering needs by Michael Levy (Cadillac Carpet & Flooring) & glad he did. Their free in-home service helped us to select a window covering that fit our needs. They were reasonable in price & installed our shutters & blind with care & on time. I found them to be courteous & friendly & would not hesitate to recommend them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2013

    California Shutters

    We did alot of research before we decided to go with Cadillac Shutters and Blinds. We were extremely pleased with the results of our shutters and pleased that the installation was done on time and there was never any problem in calling them back if we had any questions or concerns. If we had something that we needed to be looked at Cadillac was right on it! Great company with great people! Really pleased with the end results!

    Answer from pro:

    Thanks so much. We really appreciate your feedback

    Reply created 23 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2013

    New purchase and install

    First attempt of install went as planned, one shutter didn't fit, back two days later to install but I had found a few small issues, back the next day to reinstall. They go out of their way to get the job done and done right. Nice to see a company that cares. Highly recommended.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2012

    Shutters

    This is the 2nd time around i have used Cadillac Custom Shutters. There work was nicely done, took their time with the installation to ensure perfection. I will recommend them to anyone as their prices were reasonable and their work was well worth every dime. Nothing but compliments, thanks again!
  • Review from rhondaabascal
    Rating: 1 out of 5
    Review left on 30 Jul 2012

    Wood Shutters for front of my home

    One year ago, I had this Cadillac Shutters in to install shutters throughout my mississauga townhome and also referred my sister who had her whole house done. I moved to a new home in January of this year (2012) and had them install shutters in the front of my home. I was very unhappy with the quality of the shutters this time around and was not at all happy with how they handled my complaint. I had the owner come to my home to have a look at the shuttes and agreed that they were not a good quality and removed all ten panels and had them repaired. When I got all ten panels returned they were in better condition, but still not the same quality I had one year ago. The thing I was most upset about was how they handled my complaint making me feel I was being too picky and did not follow up after I made a second complaint after getting the repaired ones installed again. They made me feel bad for complaining. They say the sutters come with a lifetime warranty, but hopefully you don't need any repairs done because they might give you attitude when doing so. From my recent experience with this company I would never recommend them again. It's too bad because I still need the back of my house done and have just found another company to do them. The price of Cadillac shutters is cheap, but I guess you get what you pay for!
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 3 Apr 2012

    Waaaaaay overpriced!!!!

    $700 for ONE roller blind!?! I bought a voucher for Cadillac Shutters through a group buy website - I paid $49 for a $350 voucher. I only needed one roller blind so I figured I would have more than enough money to spend. No way. I went to the store to order the blind. The sales rep told me that he would give me a good price and insisted that I have a sales rep come to my house to ensure my measurements were correct. Perhaps this was an attempt to upsell me; when I told the in-home rep I was only purchasing one blind the rep called in to verify the requirements of the group buy. There were a lot of "yeah, I know's" and I got the impression that the conversation was about no discounts, especially after I mentioned that I would not be paying for installation. I have since compared the price with a big box store and found out that I could have gotten the EXACT same blind (material, colour, size, everything) for $550. Happy with the product (they didn't manufacture what I purchased), but extremely disappointed with service, and especially price.

    Answer from pro:

    I was dissapointed and confused to see your review. You purchased a voucher for $49.00 giving you a $350.00 discount off the MRSP off any Hunter Douglas Blind. This was specified on the voucher you purchased. You purchased a Hunter Douglas blind from us which had an MRSP of approx $700.00. We charged you $355.00 tax included for this product. We came to your home to confirm that your measurements were correct before ordering the product at no additional cost to you. You chose to install the blind yourself to save the cost of installation which was fine. The blind arrived and you picked it up at our location, which was agreed upon at the time of ordering, within the time frame we had advised you of. To my calculation you paid $355.00 for the blind + $49.00 for the $350.00 voucher making the total cost to you $404.00. You quoted in your review a price you received from a box store of $550.00 for the same product. It appears to me that by purchasing using this voucher promotion, not only did you get a good price you got a great price. We stive to give our clients not only excellent service but very competetive pricing everyday of the week. A review like this is not only misleading, but in essence is untrue. Steven Levy Cadillac Window Fsshions Hunter Douglas Gallery 416-665-9392

    Reply created 27 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2011

    California Shutters throughout house

    Cadillac shutters provided a great job at a great price. Cadillac came to our house, provided a quote that was significantly less than all other quotes. The work was completed in a few hours and looks amazing. Would recommend this company to anyone looking to install shutters through their house.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2011

    Interior shutters on 5 windows

    Was recommended to Cadillac Shutters by a neighbour. We are very fussy and were very pleased with our job in every way. Great product, clean installation and on time. My wife and recommend them highly . We delt with Stacey.