Capps Duct Cleaning Services

Rating: 5 out of 5

Capps Duct Cleaning Services reviews (750)

  • Review from Customer of Capps Duct Cleaning Services
    Rating: 5 out of 5
    Review left on 7 Aug 2021

    Air duct cleaning

    End-to-end great experience with this company. Great attention to detail, explaining the why-s, staying on estimated time. In one word: professional. I wish we had found them earlier...Keep it up, folks!

    Answer from pro:

    Thank you so much for the review it is greatly appreciated. Regards Mike

    Reply created 9 Aug 2021
  • Review from Alison Jackson
    Rating: 5 out of 5
    Review left on 3 Aug 2021

    Duct Cleaning

    Robert from CAPPS Duct cleaning came to clean the air ducts after renovations. Robert was very nice and thorough and explained the process involved. As originally indicated, it took approx. 1.5 hrs to complete the work, and Robert did a wonderful job. In addition, I had Robert clean our dryer vents. Thank you for the great work!

    Answer from pro:

    Thank you Alison for doing this review, it is greatly appreciated. All the Best. Mike

    Reply created 4 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2021

    PROFESSIONALISM AND HONESTY

    Paul came to inspect our duct system; we have an unconventional HVAC system...when he finished the inspection he advised us that we do not require duct cleaning and that we should simply continue to keep our filters clean. ...so really nice to meet such an honest, professional technical service provider.

    Answer from pro:

    Bob thank you so much for doing this review. Professionalism and honesty has been the key to our success in a service industry that often gets a bad rap for not being that that way. Thanks for mentioning this. All the best.. Mike

    Reply created 29 Jul 2021
  • Review from Akash Patil
    Rating: 5 out of 5
    Review left on 23 Jul 2021

    Duct cleaning

    Very professional. The owner itswlf showed up for the cleaning and was very knowledgeable about the work. He explained me each and everything in detail. Also advised of the things we need to take care of, in future

    Answer from pro:

    Akash, thank you so much for doing a review of our services. We appreciate you doing so. All the very best. Mike

    Reply created 23 Jul 2021
  • Review from Wojtek K
    Rating: 5 out of 5
    Review left on 19 Jul 2021

    Full Duct Cleaning Service

    I initially got in touch with Capps because of their stellar reviews on Homestars. When I spoke with Cynthia she was very knowledgeable and helpful and you could tell she has been in the industry a while. After my initial conversation I decided to hire them. The tech Robert is a licensed HVAC technician and did a thorough check to see how the work should be approached. They clearly assess the home and come up with a game plan instead of a one size fits all solution. This home probably never had the ducts cleaned and Robert showed me the bags of dust bunnies that were collected. Very happy with the service and will use them again when renovations are completed. I knocked off 1 star only because I was expecting a new furnace filter, perhaps the one I had was in good shape and didn't need replacement. If that's the case I will adjust my review. After this experience I will only be hiring contractors found through homestars. My last kijiji contactor was terrible and unprofessional. Complete opposite of what my experience with Capps. Thank you Cynthia and Robert for the great work and professionalism!

    Answer from pro:

    Thank you very much for doing a detailed review of our service and overall you were satisfied. We will make Rob aware of your filter comment. We do not normally carry filters with us as there are just to many types and sizes. Normally we clean and advise that it be replaced by yourself if necessary to do so. I assume it was not necessary. Best Regards. Mike

    Reply created 20 Jul 2021
  • Review from Daniel Boras
    Rating: 5 out of 5
    Review left on 2 Jul 2021

    Simply the best!

    A truly professional company that we used today. They arrived on time, explained everything that they would do with the vents and answered all of my questions. This is how every company should operate. They cleaned all of my vents, dryer and central vac system

    Answer from pro:

    Daniel, thank you very much for doing a review, we greatly appreciate it. Regards Mike

    Reply created 6 Jul 2021
  • Review from Matthew Lee
    Rating: 5 out of 5
    Review left on 19 Jun 2021

    Duct Cleaning, A/C issues

    We had some rodent problems and wanted to make sure our ducts were clean. We had also been noticing condensation coming from our a/c unit. Paul asked for some photos, we set a date and he came to take care of business. I can’t express how wonderful it is to meet an honest, hard working, gentleman who is actually interested in helping his clients. Paul is a pro with excellent knowledge and great advice. He provided me with a solution to my a/c problem repaired some of my duct work, cleaned all registers and intakes, but best of all he let me know that a full duct cleaning wasn’t necessary! He, of course, did all this in keeping with the current Covid restrictions. I highly recommend Capp’s duct cleaning services. and

    Answer from pro:

    Matthew, thanks for this review. We strive to provide excellent service to all our customers and are happy we helped solve a problem. Our family appreciates you sharing your experience. Paul knows his stuff and is truly professional. All the very best from our family. Regards Michael

    Reply created 21 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2021

    Duct cleaning

    Both Paul and Robert have cleaned our ducts. Today was the third time we used their service. Once you use Capps Duct cleaning, you will keep going back. Professional, clean, thorough, efficient. We feel strongly that others should be able to experience the exceptional service from Capps Duct cleaning.

    Answer from pro:

    Jeanne, thank you for your kind words and doing this review. We also thank you for your continuous support of our business. The Capps Family really appreciated you sticking with us through the years. All the very best. Michael

    Reply created 21 Jun 2021
  • Review from Marion Upshall
    Rating: 5 out of 5
    Review left on 17 Jun 2021

    Duct Cleaning

    Capp's Duct Cleaning Service is the only company we use for our after-project duct cleaning service. They are prompt, provide excellent service, and very professional. We recommend them to anyone who asks, and ensure to provide our clients with their contact information for future servicing.

    Answer from pro:

    Thank you so much for doing this review, we really appreciate it. Also, thanks for spreading the word and recommending us. Best Regards. Michael

    Reply created 18 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2021

    Professional, kind and great service.

    I selected this company partly because it is family owned and operated ... service was great and very patient and friendly answering all my questions. No Hidden fees or agenda for up sell. Highly recommend.

    Answer from pro:

    Jess, thank you for doing a review. We are very happy you were satisfied with the service and would highly recommend us. All the Best, Mike

    Reply created 16 Jun 2021
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