Capps Duct Cleaning Services

Rating: 5 out of 5

Capps Duct Cleaning Services reviews (753)

  • Review from Stefan Nita
    Rating: 5 out of 5
    Review left on 5 Mar 2020

    Duct cleaning

    Great communication from the start and all the way through. I can't stress how important it is to have a clear understanding between parties. Paul and Joe were prompt and professional. Paul explained in detail the process and helped me answer a few questions I had. My last cleaning was done about 7 yrs ago and so this was much needed. You can actually hear bits and pieces being pulled through the large vacuum hose, as the pressure scrubber airline does it's job. The clothes dryer is definitely more efficient and a noticeable difference when it comes to dust settling on flat surfaces. Very happy with the service from Capps. Thank you.

    Answer from pro:

    Thank you for choosing Capps Stefan and thank you for posting such a great review. We strive to provide the best ducting cleaning experience at every customer's home. Paul Cappellina

    Reply created 6 Mar 2020
  • Review from Aspasia Dassios
    Rating: 5 out of 5
    Review left on 1 Mar 2020

    Polite and Professional

    Paul and Joe came in to clean the ducts and furnace at my rental home as tenants had a shaggy dog. Paul was extremely careful with all furniture and items in the two units in the house and explained the process in detail. He and his partner were quick, efficient and polite. At the end of the cleaning he 'fogged' the ducts (disinfected) with a natural substance of thyme and lemon. The whole house smelled beautiful. My brother has used CAPPS and I will definitely recommend CAPPS to all my friends.

    Answer from pro:

    Thank you so much for the great review Aspasia. it was also a pleasure meeting you as well. We strive to provide the best quality work and customer service in an industry that is not regulated. Without repeat clients , great referrals and sites like Homestars our business has survived for over 20 years. Paul Cappellina

    Reply created 2 Mar 2020
  • Review from Denise Marcucci
    Rating: 5 out of 5
    Review left on 23 Jan 2020

    Duct cleaning

    So glad I got Capps Bros. to clean my ducts. Not sure if previous owners of my house ever cleaned them but what a difference with the dust after doing so. Guys were friendly and thorough and I am very happy with the service. Would recommend them to anyone who is thinking about getting their service. If you have done any renovations should certainly get your ducts cleaned. Thanks again guys.

    Answer from pro:

    Hey Denise, Thank you so much for the great review. We really appreciate the business and strive to provide a great duct cleaning experience for all of our customers. Paul Cappellina Owner/Senior technician

    Reply created 23 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2019

    Dryer Vent Cleaning

    If possible to give more stars, I would. These guys came in and went above and beyond what was required to get the job done. They were very helpful and offered alternative solutions to the current problem I was having with my dryer. I had them clean our ducts a few years ago and both guys remembered me and we picked up on our conversation from the past. I am blown away at the amazing customer service and professionalism. Definitely the gold standard of Duct Cleaning service! Thank you again.

    Answer from pro:

    Thanks for the awesome review Domenic, you are also truly an amazing customer to deal with. whatever I can do to help I am a phone call away. Happy Holidays Paul Cappellina

    Reply created 15 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2019

    Great Service Again

    This is our 2nd time using Capps they were on time friendly and quick. I have no problem recommending Paul. I will be using them in a few years again. Thanks for the great service

    Answer from pro:

    Hey George, Thank you for the great review. We really appreciate the repeat business. Thank you for making Capps your duct cleaner of choice. Paul Cappellina

    Reply created 14 Oct 2019
  • Review from Hilary Partner
    Rating: 5 out of 5
    Review left on 1 Oct 2019

    Wonderful Duct Cleaners!

    Paul and Joe were exactly as advertised! They called to confirm the appointment and their ETA the day of service. They were quick, efficient, cleaned up after themselves and were lovely to work with. I will absolutely hire them again.

    Answer from pro:

    Hi Hilary, it was a please dealing with you and we thank you for this great review on our service. As always, we strive to make our customers duct cleaning experience a good one! Thank you Paul Cappellina

    Reply created 3 Oct 2019
  • Review from Mireille Godin
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    Duct cleaning

    Paul and Joe did a fantastic job- from start to finish. Customer experience positive- a call to confirm time the day prior, showed up on time. They provided proof of license (without asking) , explained the process, made several checks of vents and furnace before starting. Asked about pets- and suggested best place for them during the process ( which is noisy). Wall were protected with cloth. Best of all- the clean was fantastic (see before/after photos) Everything was completely cleaned up before leaving - even the dryer vent debris outside was vacuumed up. The house had a fresh scent too. Would definitely use Capps again and recommend them.

    Answer from pro:

    Thank you for the great review Mireille. We always strive to provide our customers with the best possible duct cleaning experience. See you again in the next 3 to 5 years. Paul Cappellina

    Reply created 13 Sep 2019
  • Review from Mandy
    Rating: 5 out of 5
    Review left on 28 Aug 2019

    Friendly professional service

    Joe and Paul were friendly and courteous. They answered all our questions. Our ducts had not been cleaned since moving into our house. Their work was thorough and efficient. I would definitely recommend their service.

    Answer from pro:

    Thank You for the review Mandy. we really appreciate the business and hope to see you in the next 3 to 5 years. Paul Cappellina

    Reply created 3 Sep 2019
  • Review from Customer of Capps Duct Cleaning Services
    Rating: 3 out of 5
    Review left on 24 Aug 2019

    Post renovation air duct cleaning

    A little disappointed with this company’s work after I had renovations done at my house. As they packed up their truck to leave I found lots of construction crumbs in the vent at my front door. They came back inside with only a portal vacuum to suck it out. After they left I continued to look at the rest of my vents and they all felt gritty and dusty. I vacuumed a few more out myself plus used a wet cloth as far as I could reach to get the fine dust that construction leaves behind.

    Answer from pro:

    Hi there it's Paul Cappellina owner of Capps duct cleaning. We always strive to provide 100% customer satisfaction and appreciate all reviews. Please contact me directly to discuss further. Look forward to speaking with you.

    Reply created 26 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2019

    Caps Duct Cleaning

    I haven't had my ducts clean since the last service over 7 years ago. The previous duct cleaning didn't make me feel the house was clean .So when look at HomeStars and the reviews of Capps Duct Cleaning, I found they were Awesome and very professional. I will be calling them again in 3yrs.

    Answer from pro:

    Thank you for the great review Frank?? We really enjoyed working for you and appreciate the business. Paul Cappellina

    Reply created 15 Aug 2019
Get in touch