Thank you so much for taking the time to leave me a review “upset in Brampton”. Believe it or not, I really appreciate it. It once again proves that I’m not writing my own reviews on this website like a few of the others on here. (oh yes we can, oh yes they are). Interesting. You know, when you’re in your own business such as myself for such a long time sometimes we have to be open to criticism. As much as we don’t want to hear it, we have to. However here’s why I’m going to take your review with a “grain of salt”. Number one, you had told me over the phone the contractor told you that the “entire shower stall” would require replacement due to the diverter valve on the spout not working properly. I said “he did?”, I was actually quite concerned about the fact you were about to be taken completely advantage of, so I took it upon myself to contact the people as it turns out...he didn’t say that at all. He told you a “little CLR” will fix it. That’s odd, why would you tell me different. I proved to you that I did check to diverter valve at the shower stall because I said if I didn’t I would have been soaking wet if I hadn’t put the diverter in the down position. It was working perfectly fine at the inspection, what happened with the current home owners that were using it I don’t know. When it’s all said and done though, it’s a $15 part. Very simple to install. Number two, I have proof that I sent the pictures to your husbands email the day of the inspection, and so do you. A little embellishment to add to your story? Number three, we went through the window situation, lets be honest, you wouldn’t even know what Argon gas and what was happening with the windows if I hadn’t told you what was going on. So why are you telling everyone I missed it? Again, adding a little embellishment to your story. By the way, can you show me in the pictures that I sent you (twice) where the paint stripping is? This is news to me. Like I said, we all have to be open to criticism at times, it’s good for us, however in your case, after finding out what I have found regarding the whole transaction and not with just myself. I have a much clearer picture as to who is writing this review. All the best to you. PS, have you seen the reviews left for Mike Holmes Inspections? $1400 for an inspection with that track record? Next time give him a go!
Reply created 2 Jun 2015
