Clean And Shiny, Inc. reviews (80)

Great job cleaning place before move-out, the next tenant was happy how clean the place was, and the landlord was also happy with the cleaning job. I will definitely recommend

Called Ella and Alex last minute to come and help me do a post Reno clean up. They were available last minute and they did a wonderful job. They are very nice and I highly recommend them Great job! Thank you!

I called Ella and she was able to come and do my moveout cleaning of my house on short notice and on a weekend (many other cleaning companies don't work on weekends!) It was not cheap but every room in the house was thoroughly cleaned. My house was left sparkling clean. Highly recommended.

Great service, very fast and clean. I needed a move out cleaning for my 1 bedroom in midtown Toronto, called on Tuesday and got the services for Friday morning. Thank you, keep up with the great work! Anna

Ella was very responsive when I called to get a quote. She told me exactly what they would be doing from the get go. They showed up on time and they finished when they said they would. They left the house sparkling clean. I was very impressed with their services.

We called Ella and Alex at 10am because our regular cleaner did not show up to clean the house in preparation to move out. They arrived in less than 2 hours and did a great job in the whole house, 3 floors, 2 bathrooms, 3 bedrooms, basement and all loving areas. We found them to be responsive, helpful and thorough in their approach. They saved the day for us and we left our home feeling proud of how it looked for the new owners.

I don't know where to begin! This is by far the worse cleaning experience that I have ever had to deal with. I wish I had read earlier reviews including some google reviews. This is a husband-wife duo that own and operate the business. I called the wife to schedule a move out cleaning job for our condo. Prior to the appointment I spoke with the wife on the phone and asked her what her rates were and how it all worked. I told her the size of our condo and what needed cleaning. Long story short she said it shouldn't be no more than $300. On the day of the appointment, they arrived late. My husband was present at the time and was in and out of the home. It started to become very fishy as they were taking their time. We've had cleaning companies clean our condo in the past and they never took this long. Eventually they said they needed to eat, and sadly they milked us for the time they had their lunch. My husband was so generous that he drove to metro to buy them tuna sandwiches (at their request). After this it was already hitting the 5 hour mark and we had enough. My husband said that it was going beyond time and it was starting to look suspicious as they were trying to milk us for money. All these people did was clean the bathrooms and cleaned the surface counters (which mind you still had some dust/crumbs). The sweep job was horrible and in the end my husband and I had to redo everything. You'd expect by paying $400 you'd get your oven cleaned ? Nope! Nothing. Things got worse the next day when I text the women explaining we were unsatisfied with the work and that things were still a mess. The woman became furious saying there wasn't enough time to do a thorough job. I didn't buy that for one minute because my husband witness them just lounging around..taking longer lunch breaks (that we had to pay for!). The woman became extremely abusive through text messages saying that she could call children services for messy homes. At that point I was done with this company. That is a low reach for someone to go. My home is maintained on a weekly basis. I have before pictures and in no way is my home in a shape for such a suggestion. I immediately called her as soon as she sent that text and she kept rambling on. I think she regret saying such a thing. Long story short, this company is looking to squeeze every penny out of you. I have never heard of a company that you need to pay for their lunch and that time they eat. They did a horrible job and we ended up using our regular cleaning company to come fix the mess. The only reason we didn't go with our regular company was they were not available on Sundays. We later found out they used some of our own cleaning products and sponges but discretely put them back. Listen to the reviews that others have posted and save yourself your sanity and money! There are far more reputable companies that do a much better job in such a shorter timeframe. These people don't provide any pricing information on their website - that's a redflag right there! They'll come to your home and start making up prices. Besides the horrible cleaning job, I'm appaulled at the lack of professionalism and basic kindness to customers.

I called Clean and Shiny on a Friday and they were able to come the next day - accommodated my hours and did a very thorough job cleaning three floors. I am delighted with the results! Ella and her team were pleasant, efficient and timely - they even recommended how to maintain the cleanliness of my appliances! My whole home is fresh and clean just in time for spring! I would definitely recommend - what a great experience!

I called Clean and Shiny a few days before my move. I had another cleaning company booked and they cancelled on me with very short notice. My experience with Ella and her team was excellent. She was very professional and went out of her way, not only to accommodate my schedule (Sunday) but to actually make it more convenient for me! I had moved out of my condo on a Saturday and asked them to come to clean the place on a Sunday, which I found most cleaning companies don't do. They did a great job, left the place spic and span and finished early. I would definitely recommend them and use them again.

I called the morning, and they came right away. Their service was excellent, and I am very glad I was referred to them. They did everything is asked for with top notch service and quality. They were faster and better than I could have done. I'll definitely be using them in the future. They are on my speed dial.