Dan Mac Plumbing & Drain Service Ltd

Rating: 4.5 out of 5

Dan Mac Plumbing & Drain Service Ltd reviews (84)

  • Review from Jacqueline
    Rating: 5 out of 5
    Review left on 23 May 2013

    camera evaluation of drains and new building trap

    After a basement sewer backup we really needed to fix the problem with our drains and make sure the issue was solved so we wouldn't have to replace the basement floor again! The folks at DanMac determined that there was sediment in our building trap. (The first fellow even offered to give me a copy of the video he made of the camera's search through the drains! And he also assessed and repaired a leaky faucet in my bathroom too). The crew came last week and dug down more than seven feet to replace the old clay pipe which was about 90% blocked. They were on time, polite, and cleaned up everything before leaving. And now I have peace of mind too. I heartily recommend their work.

    Answer from pro:

    It's great to hear that you've opted to do a permanent fix and that you had the pipe excavated and replaced. Our goal is to provide the best solution to the problem with the least cost and inconvenience to the home owner. Thank you.

    Reply created 27 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2013

    plumbing, new toilet

    I have dealt with DanMac 3 times. They are always polite and punctual. The plumbers are very knowledgeable. I appreciate the patience shown by Vivian. She is the voice on the phone. She does the booking and answers all the questions in a very professional manner. I recommend them very highly.

    Answer from pro:

    Thank you very much for taking the time to share your positive feed back. We appreciate your business.

    Reply created 27 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2013

    leaking drain fixed

    Once again, Dan Mac came to the rescue I have a small apartment buliding circa 1922.....the water decided to take a detour from the 3rd to 2nd floor pipes...via the ceiling...Patrick was wonderful! He fixed the pipes. I know that they will come and help to solve my plumbing problems when I call.

    Answer from pro:

    We're glad we could solve the problem for you in an efficient and cost effective manner. Thank you for your input.

    Reply created 15 May 2013
  • Review from Michelle
    Rating: 5 out of 5
    Review left on 19 Feb 2013

    Back water valve, sump pump

    DanMac was the plumbing company of choice that was recommended by our waterproofing company. We used them to install a sump pump and back water valve. They dealt with the city inspectors and provided the info we needed to get a credit back from the City of Toronto for the sump pump installation. We did have to delay submitting the info for the sump pump program because Stewart had gone on vacation and the other person handling the workload seemed a bit overwhelmed, but things were fine in the end. Their prices seemed fair. They worked quietly and we had minimal interaction with them, but their work was good. The only disappointment is that we had Stewart out to quote on rough-in work for a bathroom and although he came by quickly, they weren't able to provide a quote or do the work because they were too busy to take it on. We ended up going with another company instead.

    Answer from pro:

    Thank you Michelle for taking the time to share your input. This summer we saw extraordinary flooding in the GTA, particularly in Scarborough. Installation of back water valves and dealing with emergency sewer back ups is a huge part of our service. During that period we had a great deal of our resources focussed on that area and as it was for emergencies it had to take precedence over other work. Thank you for the opportunity to quote on the other work and also for the positive comments.

    Reply created 19 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2013

    Back-water Valve and plumbing fixes

    I had various plumbing issues in the past year and went through 3 plumbing companies and was not happy with anyone of them. Finally found DanMac and I am over the moon happy with their service. Stewart and his crew William and Vasyl were very professional and helpful, went above and beyond to investigate the source of the problem. I will never use another plumbing company again.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2013

    New plumbing system

    I hired DanMac to install an entirely new plumbing system (drains, supply, etc.) in the fall of 2012. The plumber they assigned, Andrew, did a first rate job. The job was done on time and at the cost quoted in their on estimate (which was significantly better than other quotes I received). I would highly recommend using this company.

    Answer from pro:

    Hello Dave. Thank you very much for taking the time to share your positive feedback. Our goal is to provide top quality service with top quality workmanship for a good price on every job, big or small. Thank you.

    Reply created 12 Feb 2013
  • Review from Sesha G
    Rating: 5 out of 5
    Review left on 22 Jan 2013

    Fixed a leak

    Our bathtub on the 2nd level started leaking and the water dripped through the ceiling onto the main floor. We called Dan Mac plumbing and they were prompt and on time.The guy who came over also pointed out other flaws with the plumbing done by the previous owners. We had taken a quote from another highly rated plumbing company on home stars, and the guy who came over told us it would cost us ~500$ to just "figure out" what is wrong. The service provided by Dan Mac was very good, and this is the first time I have seen someone really clean up the place after the work is done. The plumber had to cut through our ceiling and you wouldn't say that looking at the floor on the main level at the end of the day. I would happily recommend DanMac plumbing to anyone.

    Answer from pro:

    Thank you for your very positive feedback. It's always a pleasure to know that our customers are happy with both the quaity of the work as well as the pricing. I will share your feedback with the team.

    Reply created 29 Jan 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2012

    Bathroom Installation

    DanMac plumbing was selected by the restorer who rebuilt my basement after a flood 4 years ago. DanMac did a great job then, and more importantly we have yet to experience any issues with their work. They replaced all of the previous owner DIY plumbing for the shower, vanity and bathroom, as well as installed the shower pan, toilet and vanity. At the same time I also used DanMac to install a new radiator, and again was very satisfied. My only reason for lowering the recommendation rating, is that I asked for a quote for my upstairs bathroom (for tub removal/replace and radiator removal/reinstall), and the quote came in twice as much as the other quotes I received. I was surprised at this, as they were quite reasonable with the additional work I added to the basement restoration.

    Answer from pro:

    Thank you for your positive review of our company. Our goal is top quality workmanship at reasonable and competitive prices. As for the quote for the upstairs work being too high I can only ask that if this ever happens you call our office and go over the pricing to find out where the discrepancie is so we can resolve it.

    Reply created 18 Dec 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2012

    full basement plumbing replacement

    We were having the basement floor redone so we had Dan-Mac come in and replace all the old clay pipes with PVC. They were on time, on budget and we have not had any issues. The next time we need plumbing work done, we'll call them for sure.

    Answer from pro:

    Thank you very much for taking the time to share your views on the level of workmanship that you recieved from DanMac Plumbing & Drain Service Ltd. Our team is very efficient and meticulous which ultimately results in a job well done. Thank you for using our company, we appreciate the business.

    Reply created 27 Nov 2012
  • Review from Megan
    Rating: 5 out of 5
    Review left on 19 Nov 2012

    Basement reno

    We've used Dan Mac many times over the past two years as we've done several reno projects on our house. Their work on our most recent project did not disappoint. From the great customer service during the quote and booking process, to the professional, helpful plubmers who come do the work, Dan Mac get's a 10 from us. I can't say if they are the cheapest, but the price has always seemed reasonable and, to be honest, I don't care because the great service and quality of work makes the price more than worth it. Of the different trades and workers I've dealt with during our renos, I've seen the good, the bad, and the ugly - but Dan Mac would be "the best". Keep up the great work!

    Answer from pro:

    Thank you Megan for the high praise. We truly do our best to provide top quality workmanship at a very competitve price. I would also like to mention that it's our technicians that deserve a lot of praise. They take thieir work very seriously. Thank you.

    Reply created 22 Nov 2012
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