Dial One Professional Duct Cleaning reviews (679)

I had not cleaned my duct system since 2004. We had recently completed some major interior renovations and afterwards found that the heating was not circulating properly throughout the house. I called Dialone and was greeted by a very friendly and knowledgeable Josh, who not only allowed me to watch the process, but explained it too. He also pointed out some poor connections that were caused by my contractors and even remedied the issues by re-sealing my furnace and some duct work. Fantastic company, with no hidden fees and very reasonable prices. Being in investment real estate and owning many rental properties, I would definitely use Dialone in the future and also recommend their services to anyone else.

Service was done back in June 29 2012 after my house renovation was completed and prior to moving in. Never had the chance and forgot to write one until using HomeStars to find someone to fix my parent's furnace. I contacted a few duct cleaning companies and although Dial One wasn't the cheapest quote of the few, but they were responding the most promptly and was able to make it out the fastest. Wil (the person who came to do the duct cleaning) was very friendly and courteous. He took off his shoes everytime he enters the house since we just finished cleaning the floors after the renovation. Wil took the time to explain to me how the duct cleaning process works and also gave me some advice on how to reduce my gas/hydro bill by telling me where the ducts might be leaking cold air (summer) or hot air (winter) so I can use vent tape to seal the leak. During his job, my sofa was on delivery as well, and I was busy handling multiple things, but Wil was patient enough to let me finish handling the delivery before having me sign the paperwork. Wil got my trust and I will definitely have him clean my duct again. Money worth spending.

We had Dial One come in to do our duct cleaning after a major renovation and received extremely professional quality & service. They use the highest tech equipment and prided themselves on making their customer (me) happy. We highly recommend their services.

I looked up this company on the HomeStars site and called them based on the positive reviews and high integrity customers had about their service. They are honest hardworking people who did a great job cleaning our ducts and even helped move our furniture out of the way. The gentleman who visited spoke of his boss (the owner) positively and this showed me that they are a good company. The worker was neat and took his time to do the job properly and cleaned up thoroughly after. He also provided free dryer vent cleaning and gave us many tips on how to keep our ducts clean and about fire prevention.

Wil's awsome. He explained everything as he was doing it. Very thoroughgoing with the cleaning and friendly. The prices are exactly as we were told from the beginning. No surprises of extra costs. He even gave us tips on maintaining our vents. The best service we ever gotten. I would recommend his service to everyone I know. Thank you Wil.

I chose Dial One based on Homestar reviews and was very pleased with their service - the air is now gushing from the vents and the house is heating up faster than ever. I appreciated Wil's thorough explanation of the cleaning procedure and helpful tips to further improve heating efficiency. I recommend Dial One without hesitation.

Dial One was recommended to me by a family friend. Professional from start to finish. Did a great job, explained everything to me, very thorough. You can tell they take duct cleaning seriously. Professional duct cleaning truck and equipment - no "shop vac" special. My house dust is non-existent since the cleaning and the air is fresh again.

Excellent service. Joe the manager answered the phone in person and was able to come out within a few days. He was very punctual and courteous and explained all the procedures.

I did my online research using Homestars and other resources to review duct cleaning services by different companys. I called a few companys and decided to hire Dial One Professional Duct Cleaning based on my call being promptly returned, as well as Joe's explaination of the procedure, and I thought the price was very reasonable. Josh was the assigned technician, and was courteous, thorough and professional in explaining the process. I advised him I wanted to see the depris within the ducts, and I was shocked to see the amount of dust and dirt, especially after completion of renovations. It was considerably noticeable to hear the strength of the air flow throught the ducts after the job was done. I definitely recommend Dial One as Josh revealed the actual work ethics as per the positive writeups for the company.

Quick reply for all questions being asked. Reasonable price. Professional service with detailed explanation of each step. Willing to spend time in each corner of the house. Efficient cleaning with advanced equipment. Their service is so reliable compare with other cheaper price duct cleaning companies.