Enercare Home Services reviews (4662)

The service is outstanding, staff very courteous, friendly and unbelievably on time and fast. Maintenance on both my ac and furnace as well as a new part for my furnace. It was unbelievable, the part was ordered while the technician was here, delivered that day and installed the very next day.

The booking for the service was quick and accommodating, for time and date. The service man was very polite and informative. Thanks again . . . . . . .

The representative showed up within the prescribed time frame, calling before hand to advise when to expect him. He was pleasant and professional and spent adequate time examining the equipment. Although I did not stand over him while he worked, I assume he did what was expected of him on this maintenance call and his report and explanations of the situation were clear and thorough. The previous year the maintenance person from direct energy spent less than 20 minutes in the house and perhaps he did very little. Clients rely on the technician to protect them and their equipment. I felt more confident with the service I received this year.

Your service technician - Edmund Cordero was excellent. He is very personable and easy to talk to. he diagnosed the problem quickly and resolved it for me. I have fifteen employees that I am in charge of at work. I only wish I had some like him. He is a credit to your company. If you have some sort of a recognition program for outstanding employees, I would not hesitate to recommend that he be nominated. Sincerely, Al

The technician was extremely knowledgeable and took the time to explain things to me. As well he was friendly, courteous and took the time to put on booties even though he was going into a dirty basement.

When I called for service, a service call was scheduled right away, The service tech came right away, and he fixed it, right away. the woman who was on the phone was extremely pleasant and efficient. As this was a rented water heater there was no charge

I called Enercare to come and do a cleaing on my parents furnace before the cold weather hits. I called on a Sunday and was given an appointment on for the Monday. Service technician showed up and cleaned and assessed the furnace and stated that there were parts that needed to be replaced for the furnace to work but off the bat recommended that we buy a new furnace. My parents were told that the parts would be ordered and that once they arrived they would be back to fix the furnace. Needless to say that 4 days later and we are still waiting for the furnace to be fixed and have had technicians so up to the house every day without all the parts feeding my parents storys. They dont even call to state that they are arriving before their appointment as I requested. I am fed up. Once this gets resolved I am going to look into cancelling my service with enercare and switching to another provider.

Although my experience with the equipment is very limited, your service technician appears to me to be doing a fine job. Thanks . . . . . . . .

David has been excellent, he figured out the problem right away and he came back and fixed it. He has been fantastic. . Thank you . . . . .

I haven't had to do any repairs for the last 6 years, but dealing with the Enercare's service on a recent hot water tank problem covered under their warranty was seamless and transparent. Knowledgeable and proactive technician. Thanks !