Enercare Home Services reviews (4662)

The service technician sent to repair hot water heater motor was prompt, polite and did an excellent job. He was a pleasure to have in the house and the reason for the good recommendation.

We had Matthew and his men. They were fabulous. They were quick and very clean. They put sheets over the carpet as not to dirty it if we have any other work done I hope it is them that come.

Your guys were professional and it was a pleasure to have them here. It was done in a very fast time. They were gentlemen. Thank you Direct Energy ! !

The installers were very professional and courteous especially towards us senior citizens. Plus our son work for Direct Energy for 10 years until their department was closed. Thank you !

Everyone was great. The ONLY problem I had was had to wait on hold for 20 mins for a rep to speak to. That needs greatly improving. Everything else was excellent.

We were extremely pleased with the service and the representatives that we dealt with. From start to finish the entire process was completed in less than 24 hours. Thank you.

Your serviceman, John, was the epitome of 'good customer service' from his call to let me know he would be at my house shortly, to answering my questions about my furnace, and making sure I have a sensor/detector for noxious fumes. A1 in my books!

I was really pleased and impressed with the excellent service received on this visit. Les was courteous and extremely knowledgeable and took the time to explain to me the details of the service call. I would like for Les to also check our air conditioner when the time comes!! Thank you for such wonderful service!

My furnace (from 1961) broke down on a Sunday night, a repair team came in less than 12 hours, after it was determined that the furnace was beyond repair a sales representative came in the same afternoon. I decided to also get a new hot water tank. The next morning at 9:15 a.m the installer and helper arrived. They completed the job in less than 4 hours. I also appreciated the 2 space heaters that were left here for the night.

The Service Technician was excellent. He was very polite and friendly and answered our questions. He gave us advice regarding a new furnace and explained the options that Direct Energy can offer us. Give this man a raise.