Dodds Garage Door Systems Inc.

Rating: 4.8 out of 5

Dodds Garage Door Systems Inc. reviews (1079)

  • Review from Liz
    Rating: 5 out of 5
    Review left on 15 Nov 2016

    Garage Door Repair

    Fast and effective repairs. They showed up and v quickly identified and repaired the door which wasn't closing properly. Saves us having to manually shut it every time and faster to just get a pro to do it once rather than try to tinker ourselves!

    Answer from pro:

    Thank you very much for this review. Every customer has their own unique requirements. At DODDS we serve one customer at a time and that is you!

    Reply created 16 Nov 2016
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 11 Nov 2016

    Garage door repairs

    The repairman was FANTASTIC. Prompt, friendly, professional and didn't try to upsell me. Showed me what needed to be repaired and educated me on doing my own maintenance. I couldn't be happier.

    Answer from pro:

    Thank you very much for this review. When dealing with DODDS you only pay for exactly what is needed. Unlike many other door companies the DODDS technicians are not paid commissions. Do not be fooled by companies that quote a low price on the phone but when their commission driven technician diagnosis non-existent problems the price suddenly shoots up.

    Reply created 14 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2016

    Replacement garage doors

    I'm extremely happy with the quality of the service and doors. Starting with quotation process at my home, Mike was very helpful in providing options and the look that I was looking for, he was instrumental in my decision to use Dodds Doors. Angela (customer service and scheduler) was very enjoyable to work with and might I say entertaining. The installation could not have been better and professional. I had the frames capped and the detail put into the caps is by far the best I’ve seen. Time from placing the order to the installation of these custom doors was only 5 weeks which compared to my neighbor (10 weeks) was exceptional. Thanks to the Dodds Door team of professionals.

    Answer from pro:

    Thank you very much for this review Jack. Buying a quality garage door from DODDS is easy, comfortable and affordable.

    Reply created 10 Nov 2016
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 6 Nov 2016

    damaged garage door

    Was immediately impressed with the courtesy and helpfulness when I called. Same day service. Technician, Mike, was very helpful and quickly spotted the problem. Explained it to us and he was able to fix immediately. Parts in his truck. Certainly high recommendation from us.

    Answer from pro:

    Thank you very much for this review. DODDS unparalleled reputation is based on one thing and one thing only-the satisfaction of our customers, each and every one, day in and day out, 365 days a year.

    Reply created 8 Nov 2016
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 29 Oct 2016

    Prompt excellent service

    We have used Dodds Doors a couple of times for broken cables and like that we don't have to wait more than a day for the repair, which is friendly and quick and included great advice re ongoing maintenance to prevent or at least postpone breaks from recurring.

    Answer from pro:

    Thank you for this great review. At DODDS you receive unparalleled value for every single dollar that you spend. You can rest assured that DODDS will always offer you the greatest value as our average invoice is the lowest in the G.T.A.

    Reply created 31 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2016

    New double garage door platinum series

    Excellent company to deal with. Sales and installation was professional. Delivered on time as promised. No complains. Good quality door and warranty is probably the best you can get in our area. Warranty is excellent because quality of the parts is also above average. I would recommend this company to anyone who is on the market and has the budget for their doors. Pricing is competitive and overall excellent value.

    Answer from pro:

    Thank you very much for this great review Nesh. We are proud of our unique achievement and recognition in excellent customer experience. DODDS has been awarded the Consumers Choice Award as the best garage door company in the G.T.A.as voted by you the consumers for 17 years in a row!

    Reply created 27 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2016

    Garage door replacement

    We hired Dodd's to replace our garage door. They showed up on time and were very professional. The entire process was prompt and we were very satisfied with the results. I would highly recommend them.

    Answer from pro:

    Thank you very much for this great review Lori. At DODDS we are committed to helping you choose the perfect door for you, your home, your street and your budget. Every client, every time.

    Reply created 26 Oct 2016
  • Review from Michael Francone
    Rating: 5 out of 5
    Review left on 24 Oct 2016

    Garage doors

    Right from the start, I was very pleased with the sales agent, Antony, as he assisted us in making choices. Once the doors were ready, Angela called and arranged installation. Our installer, Mike, arrived on time and installed the doors by himself. He did a wonderful job and cleaned up after himself and took everything away (old doors, rails and packaging). The service provided by all was outstanding.

    Answer from pro:

    Thank you for this great review Michael. Every DODDS team member is fully committed to maintaining our excellent standards of service and support.

    Reply created 25 Oct 2016
  • Review from mark
    Rating: 5 out of 5
    Review left on 16 Oct 2016

    Garage Door

    Was easy to deal with the sale rep. Day of installation the installer was early (which I don't mind) rather than being late. Went smooth. Since I did the capping on the door (hated paying extra for this) I had to wait. Made the right choice in the capping looks clean and no more painting. Both the Door installer and the installer for capping were nice to deal with. Would not hesitate in recommending them to anyone.. This job was done in June 2016.

    Answer from pro:

    Thank you very much for this great review Mark. With DODDS you can just sit back and relax as you are working with the #1 garage door company in the G.T.A. as voted by you the customers in the Consumers Choice survey for 17 years in a row.

    Reply created 18 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2016

    Garage Door installation

    The service technicians were excellent and very friendly. The installation was great and went as scheduled. Our garage door looks amazing and even received compliments from the neighbours. I would highly recommend Dodds to anybody looking for a relibale company such as yourselves. Thanks for doing such an great job!!

    Answer from pro:

    Thank you very much for this great review Casmira. DODDS reputation for excellent customer experience is on the line every moment of every day. We will never let you down and are always there for you.

    Reply created 6 Oct 2016
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