Dodds Garage Door Systems Inc.

Rating: 4.8 out of 5

Dodds Garage Door Systems Inc. reviews (1079)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2015

    Garage Doors / Openers

    The entire staff at Dodd's provided us with a fantastic experience. Our first exposure was the sales presentation. Antony represented Dodd's extremely well - on time, courteous and well informed on his products. Needless to say, Dodd's got the sale! When it came to the installation, top marks again. Steve and Shawn were exemplary in their execution - right on time, friendly and focused on doing a high quality job! So often, companies make lofty promises in the presentation, and fall short somewhere along the way. Such is not the case with Dodd's - their delivery was superb. Word of mouth is a very powerful, and I always set the bar high - if you're looking for garage doors be sure to consider Dodds. High quality products and high quality people"

    Answer from pro:

    Thank you Mike for this fantastic review. We are proud of our unique achievement and recognition in excellent customer experience. Dodds has been awarded the Consumers Choice Award as the best garage door company in the G.T.A, as voted by you the consumer, for 15 years in a row!

    Reply created 2 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2015

    Garage door replacement

    Excellent service from the first call to them, quick, courteous, knowledgeable and very fair pricing They acted quickly and professionally, a welcome change to the regular service, recommend them to everyone

    Answer from pro:

    Thank you for this review and score Jay. Dodds reputation for excellent customer experience is on the line every moment of every day. We will never let you down as we are always there for you.

    Reply created 27 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2015

    Garage Door Installation and Repair

    I highly recommend Dodds Garage Door. They installed my garage door a year ago. A few days ago I found my garage door had a small issue. The technicians came without me having to be home and fixed the problem with no charge. Their Sales and Service people are very professional and pleasant to work with. They are very understanding of your sense of urgency (my old door stopped working last winter) and your time constraint (as I work full time). They work hard to accommodate your requests. I am very happy about their service.

    Answer from pro:

    Thank you FShen we appreciate this review. Dodds sets the benchmark in customer experience for garage door companies across the G.T.A.

    Reply created 24 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2015

    Garage door repair

    We received a faster than expected response. They are professional, polite, knowledgeable and efficient. They provided a quote over the phone, arrived promptly, got the job done right the first time, right away and for a reasonable fee.

    Answer from pro:

    Thank you for this review Dennis. When you use Dodds you can just sit back and relax as you are working with the #1 garage door company in the G.T.A. as voted by you the consumer- - for 14 years in a row!

    Reply created 24 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2015

    Garage doors

    We had a mishap where one of our family members hit our garage doors with the car. The next day I called Dodds and they sent someone out the next day, and it was a snow storm day and Antony still came out to give us an estimate. Antony was very knowledgeable, attentive and knew exactly what we were looking for. He assisted us to choose a color match which was really a close color to our home. The administrative staff Angela was very attentive and replied to my emails, calls and questions as soon as possible. I really believe that they were looking out for our best I knew the doors would look good but never dreamed of how much it would enhance the overall look of our house. Thank you for great service. Grace Ragogna Brampton

    Answer from pro:

    Thank you Grace we appreciate your review. You will always get the door that you need at the price it was quoted. Your door is installed with great care and professionalism. Our team is always there for you and we want your experience at Dodds to be easy and comfortable.

    Reply created 20 Mar 2015
  • Review from Christopher Bernaudo
    Rating: 5 out of 5
    Review left on 18 Mar 2015

    Garage door

    I called Dodds when I heard of a winter sale over the radio. Someone came out extremely fast and when it was convenient to me. They gave me a great price on the door without and haggling and were on schedule with everything. They were very nice and accommodating throughout the whole process the gentleman who came to install the door was amazing. His name was Saul. He was very nice and got the job done perfectly and on time. I didn't even have to stand over his shoulder I was confident the job would be done perfectly. I hope if someone needs a garage door they call Dodds. Best product and service I found.

    Answer from pro:

    Thank you for this review Christopher. At Dodds you receive unparalleled value for every single dollar that you spend. As the #1 company in the G.T.A for 14 years you receive the benefit of our superior company stature and buying power.

    Reply created 20 Mar 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Mar 2015

    Garage Door

    Complete Install took longer due to back order of some hardware. Dodds staff took the time to make things right. Good quality workmanship & professional staff. I was pleased that Dodds tried to make things right.

    Answer from pro:

    We want to apologize to Franco that he did not experience our usual high service level. We simply dropped the ball and have no excuses. We have reached out to him in an attempt to make restitution.

    Reply created 20 Mar 2015
  • Review from Raymond Onami
    Rating: 5 out of 5
    Review left on 16 Mar 2015

    Garage door & opener replacement

    The first project on our to-do list was to replace the old garage door for our newly purchased home. I think the door was at least 30yrs old and the opener was non-functional. I acquired 3 quotes and selected Dodds because of the thought and insight that Mike provided during the on-site quote. For an older home, there isn't access to the garage from the house so I couldn't get a direct drive opener. But the recommendation made and the quote process was thorough - I felt like Mike didn't recommend something he wouldn't have done to his own home. The Garaga door took slightly longer to manufacture but I wasn't in any hurry. The installer arrived on time and worked straight for 5hr through a -10'C windchill (thankfully it wasn't during that -30'C cold spell!). The operation of the opener, emergency key release, and tips for making sure the door lasts another 30yrs were all explained to me. The old door and opener were removed, and no other debris was left behind.

    Answer from pro:

    Thank you for this review R. At Dodds you only pay for the door and opener that you need at the price that is comfortable for you. Your friendly and knowledgeable Dodds garage door professional will always inform you of the choices you can make that will impact the price of the garage door that is right for you.

    Reply created 17 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2015

    Garage Door

    Garaga referred us to Dodd'ss for a recent Garage Door replacement. The Sales Rep was very helpful and knowledgeable. The Garage Door was replaced sooner than anticipated. The quality of the job, from start to finish was top notch!

    Answer from pro:

    Thank you for this review Steve. Dodds will show you the easy, comfortable, and affordable path to choosing your garage door

    Reply created 16 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2015

    New Garage Door Installation

    I recently had Dodds Garage Doors do an installation at my house of 2 beautiful Garaga doors. The price was a little higher than the other companies, but the quality, workmanship & service was superior to all. I am extremely happy with the doors so far and would recommend Dodds Garage doors that anybody that wants a very high quality garage door.

    Answer from pro:

    Thank you for this review Eran. Garaga garage doors are 100% Canadian made . Combine this with Dodds expertise and and they are worth every dollar you spend on them.

    Reply created 22 Feb 2015
Get in touch