Dr Green Lawn Care Services reviews (1265)

Review from HomeOwner
Rating: 4 out of 5
Review left on 14 Jan 2017
Total lawn pest and week control - insect damage
Lawn badly damaged by insects. Were able to restore it and maintain lawn in short order. Good follow up.
Answer from pro:
Thanks so much for the positive review. Those pesky chinch bugs can be a pest!
Reply created 15 Jan 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Jan 2017
Lawn care
They were always on time, work was done quietly and professional. The product used was eco friendly and made my lawn look amazing. Obviously my neighbors were Green with envy!
Answer from pro:
Great to hear PC! It's always nice to hear our results.
Reply created 15 Jan 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Jan 2017
Lawn care
Fertilization, aeration, grub control, over seeding. Excellent management of our lawn. Took our lawn from being the worst on the street to the best! We were considering resodding our lawn because of how poor shape it was before dr green took over. But they managed to restore and maintain nice thick weed free grass. Great customer service: always giving a reminder the day before when service was going to be done.
Answer from pro:
Wow! Great to hear Karen!
Reply created 15 Jan 2017
Review from West G.
Rating: 5 out of 5
Review left on 13 Jan 2017
Lawn Care
I hired Dr Green to help with our lawn because it had been thin and had lots of weeds. I was very happy with the service last year, my lawn was green throughout the year and although I still had a few weeds, most of them were killed. I ordered the seeding option to go with program and it really helped thicken my grass. I highly recommend Dr Green.
Answer from pro:
Thanks West for the positive review. We will work hard again this year to make sure we try to get the rest of those weeds. We are really excited about this upcoming season as new products and application methods are coming into your plan!
Reply created 15 Jan 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Jan 2017
Lawn care
Dr. Green Lawn Care has provided our lawn care services for the last four years. We are extremely satisfied with the service we have received. Their local representative is very service oriented and available as needed for a site visits or phone consultation. I would highly recommend Dr. Green for any required services.
Answer from pro:
Thanks Beerbaum for the positive review. We definitely appreciate your patronage and look forward to 2017!
Reply created 15 Jan 2017
Review from Catherine
Rating: 5 out of 5
Review left on 13 Jan 2017
Lawn care
I moved into a new home two years ago and the lawn was in awful condition as the previous owners travelled a lot for work. I myself don't have much knowledge about grass but from the very first service that I received from Dr. Green I have been extremely pleased! All staff that I have spoken to either on the phone or service staff present on my lawn have been extremely knowledgeable, friendly and helpful. I have noticed a significant reduction in the weeds over time any my lawn is now thick and healthy after having it aerated and seeded. The seasonal recommendations for watering and cutting that they put on the back of each invoice left at the property are also very helpful and easy to follow. I will be continuing with the company for 2017 services and have recommended the services to several friends and family members! Thank you to the Dr. Green team for everything they have done!!
Answer from pro:
Thank you so much Catherine for your kind words. We love those referrals! Looking forward to 2017 and thanks for your patronage!
Reply created 15 Jan 2017
Review from HomeOwner
Rating: 0 out of 5
Review left on 7 Dec 2016
Lawn maintenance in Markham
Dr. Green was my worst choice ever . I choose them to take care of my lawn,however the results were very disappointing. So I cancelled my service. The surprise is they kept coming to my house while I am at work claiming that I didn't cancel my service and asking me to pay for a service that I already cancelled!!!! Not only that but they start blackmailing me asking for money for the garbage type of service. People be aware this Dr. Green company are not honest ,not efficient and they are not recommended.
Answer from pro:
Hi Mary, I'm sorry that your experience with us wasn't the best. I have reviewed your account and would love an opportunity to discuss this further with you. I know we can do a great job for even with the restrictions we have in place in Ontario. You can either email me at lee@doctorgreen.com or call me at 1-877-374-7336. And let me know a time that works for you.
Reply created 27 Jan 2017
Review from HomeOwner
Rating: 0 out of 5
Review left on 5 Dec 2016
Horrible service and harassing calls in Calgary
I moved and cancelled the lawn service, but Dr Green came to my old address and completed the service. I have refused to pay and receive a call every two weeks demanding payment. The calls are bordering on harrassment. I would not recommend doing business with Dr. Green.
Answer from pro:
Hi There, my name is Lee Ratcliffe. I am the local owner of Dr. Green. I live in airdrie and run our calgary and Edmonton offices. I'm really sorry that you had such a poor experience with my company. I would love an opportunity to discuss your experience so I can get a better understanding of what I can do in the future to better our company. My number is 587-284-4007 or email is lee@doctorgreen.com. I look forward to hearing from you. Lee
Reply created 13 Jan 2017
Review from HomeOwner
Rating: 0 out of 5
Review left on 2 Dec 2016
Harassing Phone calls
I discontinued my services with Dr.Green by summer 2015. I had someone come over from Dr.Green in the spring of 2016 to apply lawn care. I called Dr.Green and told them that I had already discontinued my service the previous year. But I keep getting Invoices every month with penalty charges, it does not matter with how many people at Dr.Green I speak with but the Invoices and weekly calls keep coming asking for payment... Totally frustrated with this Harassment..
Answer from pro:
Hello Ganesh and Ganga. I'm really sorry that your cancellation request didn't go through. I have looked into your account and I don't see such request. I would love an opportunity to discuss your experience that lead to you wanting to cancel in the first place. Please let me know a good time that works for you. 587-284-4007 or Lee@doctorgreen.com. I do live in Alberta but ran our Mississauga for 10 years before moving out west. Thanks for your time. Lee
Reply created 13 Jan 2017
Review from HomeOwner
Rating: 0 out of 5
Review left on 1 Dec 2016
Lawn Care Services
Terrible experience. I have been with this company for over than 3-4 years .Year after year we were hoping that Dr. Green can do what we were promised with. Paid them a lot of money to take care of my front area and back yard ,the outcome was very disappointing. Tried to contact the company multiple times to fix their bad job however they never respond. Highly not recommended .
Answer from pro:
Hello. Dr. Mankarious, By looking at these pictures I can see your frustrations. It is more difficult to control weeds in Ontario since the pesticide ban has come into place. But after so many application there should have been more progress. I do have a degree in horticulture and enough experience that I know we can fix your lawn, I think we just need a different approach. It's too bad it had to come to this forum to discuss your lawn but I would love an opportunity to fix your property as I'm sure we have the same goal in mind. A nice green lawn with minimal weeds on it. Please let me know a time that would work for your schedule to discuss. Lee@doctorgreen.com or 905-625-4065. Thank you for your time. Lee
Reply created 13 Jan 2017