Dr Green Lawn Care Services

Rating: 3 out of 5

Dr Green Lawn Care Services reviews (1265)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2016

    Lawn Care

    I've been with Dr. Green since 2007 and have been very pleased with their service and customer support. Technicians listen to your concerns and act accordingly. One of the best value lawn services available in the area. My neighbour goes with a more expensive competitor and you can't tell the difference between our lawns.

    Answer from pro:

    Thank you very much for being a long time customer. We look forward to seeing you in the spring!

    Reply created 24 Feb 2016
  • Review from Customer of Dr Green Lawn Care Services
    Rating: 0 out of 5
    Review left on 20 Feb 2016

    The worse lawn care

    They did a poor job and they will never let you cancel your contract with ease. They just keep coming and leave the bill on your door and pretended that they never had received any call from you about the cancellation.

    Answer from pro:

    I am sorry to hear that you had an unpleasant experience with our company. It is never our intention to complete any services that are not wanted and we would like to look into this further. If you can please call our office at 1-877-374-7336 ext 127

    Reply created 22 Feb 2016
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 19 Feb 2016

    lawn care

    They do offer a decent price and customer service is, however, their product doesn't give the best results. They are lacking in this area and if they do do better they would get more business

    Answer from pro:

    Thank you for your feed back. I would like to work with you this season to help provide a healthier lawn with fewer weeds. If you ever have any questions or concerns please contact me at 1-877-374-7336 ext 127

    Reply created 22 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2016

    Dr Green Services Review

    Hi I've used Dr. Green Service for many years and find it to be an excellent and professional lawn care service company at a great price. I am very happy with all the service I got and continue to use dr green again this year(2016) Thank you

    Answer from pro:

    We are very happy to hear you are satisfied with our services. We look forward to seeing you in the spring!

    Reply created 18 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2016

    Lawn Care

    Dr. Green Lawn Care has been servicing my Lawn for almost 4 years and I am quite satisfied with their service. Their customer service is very good and very responsive to customer concerns. Their weed control needs improvements. I hope they pay attention to making their weed control better

    Answer from pro:

    Thank you for taking the time to let us know you have been happy with the services. We want to work with you to provide excellent services. If ever you have any questions or concerns please do not hesitate to contact me at 1-877-374-7336 ext 127

    Reply created 18 Feb 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Feb 2016

    Lawn maintenance

    We have a very small lawn and as a result we were tempted to do our own lawn maintenance this year to keeps costs down since most lawn service agents have a standard pricing module but when we contacted Dr. Green with our thoughts the company representative was very accommodating in tailoring our service plan to meet our needs and financial circumstances. As a result we have signed up for another year of lawn maintenance and look forward to enjoying our little corner of nature with less work than we expected. It's worth calling Dr. Green and speaking personally to a representative to discuss your individual needs. We spoke with Amy. She was very pleasant, professional and accommodating.

    Answer from pro:

    I am happy to hear that we have the opportunity to work with you again, I will make sure that you do not regret it.

    Reply created 18 Feb 2016
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 16 Feb 2016

    Lawn Care

    I have used this company for more than 10 years. I have never had any serious issues with them. I get an e-mail or a phone call the day before service and I find that very helpful.

    Answer from pro:

    We appreciate your loyalty for the last 10 years and look forward to working with you again this spring!

    Reply created 18 Feb 2016
  • Review from Alton W. Butler
    Rating: 5 out of 5
    Review left on 16 Feb 2016

    Lawn Care service

    My lawn care service from Dr. Green is very good. I have been using their service for a numbers of years. The service technicians often leave tips on how to assist in getting a healthier lawn. They also answer questions that I have asked them and I find them to be very professional.

    Answer from pro:

    Thank you for your wonderful feed back we are happy to hear you are satisfied with our services!

    Reply created 18 Feb 2016
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 15 Feb 2016

    Lawn Care

    Not a good experience. We prepaid for one year, no problem. However, they continued their service the next year which we did not expect or want since we were moving. I must have missed this in the fine print somewhere. I called to cancel, they continued. When I refused to pay they sent a letter threatening to send to a collections agency. I explained the situation multiple times. Looking at the Better Business Bureau it seems as though this is a common issue.

    Answer from pro:

    I am sorry to hear this was your experience with our Services. We do continue from season to season to provide the best service at the proper times. It is never our intention to surprise you with our services. We advise all of our customers at the time of sale as well as on all our invoices left at the home that the services do continue and if you would like to stop or change anything to call or email our office.I would like to have a chance to look into your account details and possibly speak with you, if you have a few minutes to spare can you please give me a call to go over everything. You can reach me at 1-877-374-7336. ext 127

    Reply created 16 Feb 2016
  • Review from Customer of Dr Green Lawn Care Services
    Rating: 3 out of 5
    Review left on 12 Feb 2016

    weeds in my backyard

    I have a lot of weeds in my back yard. They came & sprayed the weed killer but weeds still there. One time I was thinking to switch to another company. I decided to try for one more year if no improvement then I'll switch.

    Answer from pro:

    Thank you for the feedback. In Ontario it is a process when dealing with the weeds. We need to thicken the lawn by over seeding it to help choke out the weeds naturally.We would like to work with you to provide better services and help with the reduction of weeds if you can please give me a call to discuss this our number is 1-877-374-7336 ext 127

    Reply created 16 Feb 2016
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