Drain Works Plumbing reviews (1699)

Armando came out and reviewed the situation with me and recommended we check it out with the camera. He was able to locate the blockage quickly. He carefully described a couple of solutions and got on it right away once I decided the one I wanted. This is the third time I have had his help with different problems on our 68 year old house and the fifth time for using Drainworks. I will continue to call them, if necessary, in the future.

Our serviceman Jeremy Harris of Drainworks was very helpful and knowledgeable about his work. He unclogged our drain promptly and gave reassuring advice for the future. It was done quickly and cleanly. We wouldn't hesitate to have him back if necessary.

chis the plumber provided excellent service beyond the required minimal service.He showed me the cause of the problem and we agreed upon the solution. Upon completion of the work he trimmed the carpet to fit the new toilet a job I was prepared to do myself. Chris has been, on this occasion as well as previous times a well informed and courteous individual whom I would reccomend to anyone.

Lou Spada from DrainWorks did a very professional job in doing a camera inspection of the basement drains. He explained the process a way that was clear and easy to understand. I would call DrainWorks again and recommend them to others.

I had a problem where I needed my weeping tile drain inspected with a video camera. Three other plumbers refused the job saying it couldn't be done. Mike Dunn and his partner not only came over to see how they could help, they actually were able to feed the video camera through the entire weeping tile drain around the entire house. In addition, they were incredibly polite and ensured the house interior didn't get dirty as the work needed to be performed from within the basement. The other great part of the service was that their office kept in touch with me and ensured I knew exactly when the plumbing team was going to show up. They accommodated my schedule and were right on time. I would recommend them to everyone.

I contacted DrainWorks after an experience with another plumber left me frustrated, dissatisfied and with a toilet that was still plugged. From the first phone call the team was both professional and helpful. They listened to my account of my troubles, asked pertinent questions and even found a way of fitting in an appointment to accomodate my work schedule. I received two previsit calls announcing that the service man was enroute. The spcialst(Armando Gatti) could not have provided better service. He once again listened to a review of my siuation and explained what he was goign to do in a way that I could understand. He ensureed I was aware of the process and costs up front so there was no misunderstanding. There was no muss, no fuss. He did his work eficiently and professionally leaving m bathroom spotless and my toliet running freely. He was the perfect mix of personable and professional. Based on my experience, I would highly recommend this company to anyone

These guys were timely (immediate?!) and did an outstanding job with the repair being conscious of our needs. They completed the job as promised and CLEANED UP AS IF THEY HAD NEVER BEEN THERE!!!! Within one week I had referred them to a friend with a drain issue and that family was equally satisfied.

The sewer of my house was blocked.I found Drain Works' phone number from yellow page.They came right away.They are professional, nice, helpful. And they really did a good job for us,even after repairing, they clean everything. I am satisfied with their service.

drain in laundry room was apparently clogged according to a home inspector and drainworks came in and verified that there was no problem with our drain system whatsoever. Thank you because your input was the breaker for the closing sale of our house.

WOW service Outstanding service! Honestly, I have never been the type of person who would write an online review, but the service I received from Phil at DrainWorks blew me away. So much so I felt compelled to share my experience. I called the DrainWorks office on October 7th at about 9am. To my surprise I was greeted by a friendly, competent, live person. I couldn’t believe it. I have become so used to recordings I forgot how convenient it is to talk to a real person right away. The booker from the office listened to my plumbing issues and set an appointment for a licensed plumber to arrive an hour away from when I called. Amazing! The office even called me when the plumber was a half hour away so I would have some time to take my dog out before they arrived. I never felt trapped in my own home not knowing when to expect them like with so many other servicemen. I felt like DrainWorks respected my time. Finally a company that gets it! So Phil the plumber arrived on site. Clean truck, clean uniform, good manners. He put plastic boot covers on before entering my home, so courteous! He walked around the house with me while I showed him all of my plumbing issues, which had been bothering me for so long. Why did I wait so long? I should have called DrainWorks sooner! Anyways, Phil listened to all my concerns. He never rushed me and took some time explaining all of my options and answering my questions. I felt confident that I was making the right decisions for what needed to be done in my home. Best of all, the pricing was given up front, and the price didn’t change! When Phil got set to do his work, he never had to travel farther than his fully stocked truck on my driveway to get the parts, and I had a whole new toilet supplied and installed. How convenient! I used to cringe when a tradesman left my house to get a part, always afraid they would take days to come back, or worse, never return at all. Phil proceeded to lay tarps down in every area he worked in. He always removed the plastic boot covers when leaving my house and put them back on when entering. He cleaned up after himself and left my home spotless. Cleaner then he found it! He tested all his work with me present to make sure I was satisfied; and I am! I couldn’t be happier. I know now that working with a tradesman doesn’t have to be as scary as I’ve experienced in the past. With DrainWorks I know I will get the excellent service I deserve at a cost it is worth. I will always choose DrainWorks from now on and even took some extra business cards from Phil to give to my friends. Such an amazing experience, I wish I could rate higher than 10 because this company is an 11!