Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1712)

  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 8 Jan 2020

    Replace shut-off valves to outside taps.

    Submitted online request to Drainworks to contact me regarding possible leakage of shutoff valves to outside taps. Received callback within 1/2 an hour, plumber (Jim) arrived within an hour of that, work was satisfactorily completed within two hours of arriving. Very impressed with responsiveness, friendliness of initial caller and plumber, quality of work, and cleanup of job site.

    Answer from pro:

    **Thanks** We are very grateful for your review; thank you so much for sharing your feedback with these kind words! It is very rewarding to know that you were so happy with the services DrainWorks provided. We recognize that our customers are the eyes and ears that measure the satisfaction level of our services and efforts, so we really appreciate your help in spreading the news about your experience. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.

    Reply created 9 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2019

    semi urgent plumbing needs

    I have used Drain Works for extensive basement drain replacement work in the past with 100% satisfaction. My latest "semi-urgent" need was to replace several badly leaking faucets and install emergency shut off valves (yes every faucet needs them!). I called and JP quickly arranged for Chris to come within 3 hours. Two faucets and a set of laundry taps were replaced, all with emergency shut off valves. Chris is obviously very experienced; I know good work when I see it. The work was completed efficiently and professionally. I have recommended this company to others in the past and will continue to do so.

    Answer from pro:

    **Thanks Alan** We are very grateful for the review and thank you so much for taking the time to share your experiences. It is very rewarding to know you have been happy with our services, past and present. We can’t thank you enough for your continued referral of DrainWorks Plumbing! As always, we look forward to hearing from you should you require plumbing or drain assistance again in the future.

    Reply created 20 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2019

    More than we expected

    We heard a trickle but discovered multiple cracks in 130-year-old clay pipes beneath our basement. This required extensive digging and replacement with PVC pipes and new drains. The work was extensive but completed efficiently in 2 days

    Answer from pro:

    **Thanks Richard** We really appreciate your review and thank you so much for sharing your experience here with us. It is rewarding to know that we could be of assistance and that you were pleased with the service provided from start to quick finish. Thanks for choosing DrainWorks Plumbing; we look forward to hearing from you should you require any plumbing or drain assistance again in the future.

    Reply created 30 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2019

    Exceptional!

    To be rated the best in Toronto comes only after many years of dedicated service. DrainWorks has achieved this impressive recognition, more than one time. There are no words to adequately express my deep gratitude to Chris Leger & the supportive staff at DrainWorks. Chris is a master plumber, who consistently conducts himself in a professional manner, always communicating respectfully & effectively. His work is flawless & superlative, his integrity is inspiring, his energy is remarkably positive! I highly recommend DrainWorks!

    Answer from pro:

    **Thanks Zenovia** What an absolute pleasure it was to read your review. We are so very thankful that you have shared your great experiences here for all to see. We really appreciate it! Thank you for the recommendation. It is rewarding to know that you are always happy with our service. We look forward to hearing from you should you require plumbing or drain assistance again in the future.

    Reply created 1 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2019

    They resolved my problem

    After a terrible rainstorm weeks ago my carpet in basement was wet in centre of room. Drain backed up, had a carpet company take off wall-to-wall to reveal drain. DrainWorks scoped to show a trap from when this 1920s home was built, which had to be removed as well as too many tree roots from the Toronto tree out from. I hired the, to dig down, take out trap, remove tree roots and replace all exterior pipes. Excellent team and quick and professional service. Hoping all will be well in the near future.

    Answer from pro:

    **Thanks Barbara** We are very grateful for your review and we thank you for taking the time to share your experience here for all to see. It is very rewarding to know that we could be of assistance and that you were so satisfied with our services. Thanks for choosing DrianWorks Plumbing as your plumbing and drain service providers!

    Reply created 27 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2019

    repair to exterior drain pipe

    We have used Drain Works for a number of plumbing issues in the past and were very satisfied. When we had a drain blockage we called them first. They were able to identify the problem and scheduled a date for the repair quickly. Our front garden had to be dug up. The problem was confirmed and the repair completed quickly. The drain system was checked with a camera and tested thoroughly to ensure the problem was resolved. The garden was restored to original condition and all debris removed. I was very satisfied with the care taken and the thorough approach. They are very conscientious and I would recommend them. any plunbin

    Answer from pro:

    **Thanks Bernie H.** We appreciate your review and thank you for taking time out of your schedule to share your experience here for all to see. It is so rewarding to know that we could be of assistance and that you were happy with our service. We look forward to hearing from you should you require plumbing or drain service again in the future. Thank you so much for your recommendation and for choosing DrainWorks Plumbing!

    Reply created 24 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2019

    Drain scope and repair

    I called Drainworks to have my backed up drain checked. Lou was dispatched to check with a camera and showed up on time. He was very courteous and gave an estimate. I proceeded with the work and they were fast and clean. Very happy with their service and I would highly recommend them!

    Answer from pro:

    **Thanks John** Thank you so much for sharing your experience and for your high recommendation; we really appreciate it! It is so rewarding for us to know that you were happy with the service provided from start to finish. Thanks for choosing DrainWorks Plumbing; we look forward to hearing from you should you require any plumbing or drain assistance again in the future.

    Reply created 22 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2019

    Clogged pipes

    Wonderful service! Polite, friendly, and professional. Would recommend to anyone. The front end staff was very helpful as well, and worked to get someone to my place ASAP. Have used Drainworks each time we needed help.

    Answer from pro:

    **Thanks H.N** We are very grateful for the review and thank you so much for taking the time to share this experience. It is very rewarding to know you have been happy with our service from start to finish. Thanks again, we really do appreciate your recommendation! As always, we look forward to hearing from you should you require plumbing or drain assistance again in the future.

    Reply created 17 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2019

    Highly Recommended

    Chris is a master plumber and has been working with us for the past decade. He is prompt, honest, excellent at his trade, respectful, polite and puts 110% of himself into his work. Luke and Jim are also fantastic! All of the Drainworks gentlemen are clean and thorough, real pros! They are great with our dogs and our dogs just love them. J.P. is amazing at managing the office and client bookings... he crosses his t's and dots his i's. Thank you for all of your amazing service over the years! We highly recommend Drainworks Plumbing!

    Answer from pro:

    **Thanks Johnny** It was a pleasure reading your review to learn how happy you were, and have always been with our service over the years. Thank you so much for sharing your feedback and for providing such a strong recommendation. As always, we are here when you need us and we look forward to hearing from you should the need arise. Thanks for continually choosing DrainWorks Plumbing!

    Reply created 27 Jun 2019
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 24 Jun 2019

    Basement bathroom

    Call Drainworks because our basement washroom toilet was leaking around the bottom. They came over and took a look at it and replaced the toilet and seal. They also put a camera through the pipes to confirm if there were any other problem. They were very professional and gave me a competitive price and did all the work quickly and neatly. I would recommend they to anyone.

    Answer from pro:

    **Thanks** We appreciate your review and thank you for taking time out of your schedule to share it with us. It is so pleasing to know that we could be of assistance. We look forward to hearing from you should you require plumbing or drain service again in the future. Thank you for your recommendation and for choosing DrainWorks Plumbing!

    Reply created 27 Jun 2019
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