Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1712)

  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 13 Sep 2020

    Replacement of Basement Laundry tub and with Laundry Vanity and tub install fa

    The existing laundry tub was about 80 years old, over sized and made of concrete. Chris, from DrainWorks did a fantastic job in removing it and install a new one. He also cleaned up all the drain connections from the water heater and the washing machine as well as the breather pipes. Chris explained everything to us before he started his work and the final price was well within the estimate range. Throughout the work and when conversing with us, he wore a covid mask. We can say with confidence that Chris is the best plumber we ever had.

    Answer from pro:

    **Thanks** It was a pleasure reading your review to learn just how happy you were with the service Chris provided. Thank you so much for taking the time to share your experience here for all to see your recommendation. Customer service is top priority at DrainWorks Plumbing, which is why as essential service providers in these times we are adhering to all Covid-19 protocols to protect the health and safety of our customers and staff. It is rewarding to know that you appreciated our efforts. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks again for choosing DrainWorks Plumbing!

    Reply created 14 Sep 2020
  • Review from jerry Hanimyan
    Rating: 5 out of 5
    Review left on 24 Aug 2020

    leaky bathtub

    This is the tird time that we are using their services, for various plumbing related work and to fix the basement water leak. There work always timely and satisfied our needs.

    Answer from pro:

    **Thanks Jerry** We are very grateful for your review and thank you for continually choosing DrainWorks plumbing. It is very rewarding to know that you have been so pleased with the service provided on multiple occasions. We look forward to hearing from you again should you require any plumbing or drain service in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 24 Aug 2020
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 16 Aug 2020

    Valve Leak, Replace Bathroom Faucet

    Excellent and professional service. Staff are friendly and excellent work performed to address issues at home. Replaced all pipes and drains and more accessible shut off valves. Highly recommend this company.

    Answer from pro:

    **Thanks** We really appreciate your review and thank you so much for sharing your experience. It is rewarding to know that we could be of assistance and that you were pleased with the service provided from start to finish. Thanks for choosing DrainWorks Plumbing and for your high recommendation. We look forward to hearing from you should you require any plumbing or drain assistance again in the future.

    Reply created 17 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2020

    Installation for an outdoor hose

    We were so impressed with the level of service we received!! The entire process was customer focused, he engaged professionally with us and was transparent with the work he was doing. He was knowledgeable of his products and took the time to educate us on what to do in the seasonal months ahead. We would highly recommend DrainWorks Plumbing, we truly had the best experience. Thank you! Chad & Michelle

    Answer from pro:

    **Thanks Chad and Michelle** It was an absolute pleasure reading your review to learn how happy you were with the services DrainWorks Plumbing provided from start to finish. It is very rewarding for us to have our customer service efforts acknowledged by you. Thank you for sharing your experience and for your high recommendation. As always, we’re here for you should you require plumbing or drain assistance again in the future.

    Reply created 20 Jul 2020
  • Review from Diana R
    Rating: 5 out of 5
    Review left on 29 Jun 2020

    Sewage Line Replaced

    Replaced sewage line. Very professional, explained damage and repair process very well, job was done quick with minimal damage to my entry way and driveway, overall very pleased. Thank you

    Answer from pro:

    **Thanks Diana** We are very grateful for your review and thank you for taking the time to share your experience. It is rewarding to know that you were so happy with our service from start to finish. Thank you for choosing DrainWorks Plumbing! We look forward to hearing from you should you require any plumbing or drain assistance again in the future.

    Reply created 7 Jul 2020
  • Review from Guy Kuniyasu
    Rating: 5 out of 5
    Review left on 31 May 2020

    Burst pipe

    Burst pipe in basement laundry room occurred during the May long weekend which required immediate attention. As it was the long weekend I was expecting a long wait for service. But Drain Works came through and was able to provide someone to help within the hour. Jim came over quickly and as I had already sourced and exposed the problem area he was able to quickly make repairs. Jim was great offering advice on other plumbing areas that I will need to have done in the future. Appreciate his honest opinions and keen observations.

    Answer from pro:

    **Thanks Guy** It was a pleasure to read your review and learn that you were satisfied with the quick service provided. We do try to go above and beyond, especially in these difficult times, to provide the best customer service possible and having our efforts acknowledged by you means so much. Thanks again for choosing DrainWorks Plumbing. We look forward to hearing from you should you require plumbing or drain assistance again in the future.

    Reply created 1 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2020

    Leaky faucet replaced

    I have an older home with a wall-mounted facet in the kitchen. Over the years dripping has been an ongoing issue, which was getting worse at the start of the pandemic. I’m very happy that DrainWorks has installed a Waltec faucet, and that my kitchen sink works nicely for the first time in years. DrainWorks responded promptly to my call, and fixed the issue quickly and professionally. Jim, the technician, was friendly, and gave me input on my options. He took extra precautions including face mask, gloves, shoe coverings, distance during discussion, and sterilizing the area. I definitely recommend DrainWorks, and would use them again for any plumbing needs.

    Answer from pro:

    **Thanks** We really appreciate your review and thank you so much for sharing your experience here with us for all to see. It is rewarding to know that we could be of assistance and that you were pleased with the service provided from start to quick finish. As essential service providers we are definitely following all protocols during the pandemic to keep our customers and employees safe and healthy. Happy to know our efforts have garnered a definitive recommendation from you! We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing.

    Reply created 13 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Mar 2020

    Weird problem, they fixed it

    We had sewer smell coming from a heating vent that previous plumbers were unable to figure out. Chris and Armando were very methodical in sleuthing out the issue. Camera down the drain, replaced illegal plumbing under kitchen and basement sinks, sorted out venting problem from furnace pump. Highly recommend these guys.

    Answer from pro:

    **Thanks Elaine** We are very grateful for your review and thank you for taking the time out of your schedule to share your experience here for all to see. It is very rewarding to know that we could be of assistance and that you were happy with the service. Thank you so much for your high recommendation! We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing.

    Reply created 4 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Feb 2020

    Stack and drain replacement on Deloraine

    The guys were awesome! They diagnosed the problem right away, identified a number of alternative solutions and got the job done quickly with high quality. They were professional on all fronts, explaining the process and the decisions that needed to be made along the way. We had used them before and will use them again.

    Answer from pro:

    **Thanks Mark** It was a pleasure to read your review and learn that you were so happy with service DrainWorks Plumbing provided from start to finish. Thank you so much for taking the time to share your experience. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 4 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2020

    Drainworks to the rescue - again!

    When a corroded hole suddenly appeared in the pipes under our kitchen sink, we knew who to call. :) We have consistently come to rely on this company’s professionalism, skill, and expertise for large and small jobs alike. When Chris shows up at your door, you know you’re in good hands. He installed a new fixture (which we had already purchased), removed the corroded old pipes, and installed new ones in a safer configuration – the old configuration had sewer gas feeding back into our house through the dishwasher line. He also installed a reliable dishwasher shut-off valve for us, too, since the one we had was 30+ years old and nearly unusable. Drainworks is reliable, knowledgeable, and courteous. Their professionals show up when they say they will – and if they’re detained, the dispatcher will call and let you know. They respect your time and your intelligence, giving you a detailed, itemized breakdown of all work completed. It’s a pleasure to work with them!

    Answer from pro:

    **Thanks Scarberia** It was a pleasure to read your review and we thank you for taking time out of your schedule to share your experience here for all to see. It is so rewarding to know that we could be of assistance and that time and time again you are happy with our services. Thank you so much for the high recommendation. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for continually choosing DrainWorks Plumbing!

    Reply created 6 Feb 2020
Get in touch