Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1699)

  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 10 Sep 2025
    Install or replace water supply and drainage: Repair faulty plumbin...
    DrainWorks did an outstanding job diagnosing and resolving a complicated plumbing issue in our older home. Chris, our plumber, identified the hidden lead vent that was causing problems and replaced the old cast iron with modern ABS piping. He was prompt, professional, and right on time, and made sure everything required to fully fix the problem was done properly. While they weren’t the cheapest option, it’s a true “you get what you pay for” situation — the work was done right and completed on time, which gave us peace of mind. Highly recommend DrainWorks and especially Chris for anyone dealing with tough plumbing issues in an older home!

    Answer from pro:

    **Thanks** It was a pleasure to read your review to learn how happy you were with the plumbing service provided for this complicated plumbing issue in your older home. We strive to provide the best quality service through our experience and we appreciate your acknowledgement of our efforts. Thank you for the high referral, it means so much to us. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 18 Sep 2025
  • Review from Larissa, Toronto
    Rating: 5 out of 5
    Review left on 26 Aug 2025
    Install, Replace or Repair Sewer Main: Estimate please
    Good service, was able to fix the issue. JP was quick to reply and Armando was very communicative and clear.

    Answer from pro:

    **Thanks Larissa** We value your feedback and thank you for sharing your 5 star rating and positive service experience. We strive to be our best and it is rewarding to have our efforts acknowledged by you. We look forward to hearing from you should you need plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 5 Sep 2025
  • Review from HomeStars user from Brampton
    Rating: 5 out of 5
    Review left on 14 Aug 2025
    Unclog drain and sewage pipes: Drain slow or clogged; Bathroom Sink
    I was very impressed from the very start of the interaction s, the efficiency and courteous service of J-P to Lou, with his several years of experience and going above and beyond to fix the plumbing issues and provide excellent service. I would not only recommend but will certainly use Drain Works Plumbing for any future work.

    Answer from pro:

    **Thanks Heather** We are very grateful for your kind review. Thank you so much for taking the time to share your experience. Customer service is top priority at DrainWorks Plumbing and it is rewarding to have our efforts to go above and beyond acknowledged by you. We look forward to hearing from you if you need plumbing or drain service again in the future. Thank you for choosing and referring DrainWorks Plumbing!

    Reply created 19 Aug 2025
  • Review from Nabil, Toronto
    Rating: 5 out of 5
    Review left on 14 Aug 2025
    Install or replace water supply and drainage: Repair faulty plumbin...
    Excellent knowledgable work. In spite of the situation, Armando came up with a solution that worked.

    Answer from pro:

    **Thanks Nabil** We appreciate your review and thank you for sharing these kind words regarding your positive service experience with DrainWorks Plumbing. It is rewarding for us to have our efforts acknowledged by you and to know that you were satisfied with our work. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 19 Aug 2025
  • Review from Tom, Mississauga
    Rating: 5 out of 5
    Review left on 11 Aug 2025
    Stop leakage
    The plumber demonstrated a complete understanding of my job requirements in providing his estimate. While he was not the lowest-price bidder, his professionalism quickly established a comfort level. He arrived on time to do the work and completed it to my complete satisfaction. A further problem showed itself as work finished. This problem was quickly diagnosed, costed and repaired. I will be using Drain Works again!

    Answer from pro:

    **Thanks Tom** It was a pleasure reading your review. Thank you for trusting in us and for taking the time to share this feedback on your positive experience. Your vote of confidence means so much to us and we look forward to hearing from you should you need plumbing or drain service again in the future. Thank for choosing DrainWorks Plumbing!

    Reply created 19 Aug 2025
  • Review from HomeStars user from York, Ontario
    Rating: 5 out of 5
    Review left on 9 Aug 2025
    Stop leakage: A fense post that I will be removing.

    Answer from pro:

    **Thanks Kevin** We are so grateful to have received this 5 star rating from you. Thank you for sharing! It is rewarding to know you were happy with our waterproofing services and to know we could be of quick assistance to you. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.

    Reply created 19 Aug 2025
  • Review from Kim, Oakville, Ontario
    Rating: 5 out of 5
    Review left on 9 Jul 2025
    Stop leakage

    Answer from pro:

    **Thanks Kim** We are very grateful for your 5 star rating. So happy you were satisfied with our services to get this review, we appreciate you sharing it. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 18 Jul 2025
  • Review from Chris, North York
    Rating: 5 out of 5
    Review left on 1 Jul 2025
    Install or replace water supply and drainage: Repair faulty plumbin...
    I had several contractors attend the house to assess the needed work for an outdoor water line that burst during the winter and provide a quote. Drain Works stood out amongst others due to their thorough communication during scheduling and their detailed written quotation. JP oversaw the scheduling and Armando was the plumber who provided the quote and completed the work. Unlike other companies, their quote detailed all work to be completed and outlined three options. This left no unanswered questions and provided a written commitment of the work. Their pricing was competitive and the work was well done and completed promptly. I would recommend Drain Works and wouldn't hesitate to use them again.

    Answer from pro:

    **Thanks Chris** It was an absolute pleasure to read your review and learn how DrainWorks Plumbing stood out from the rest to gain your hire and high referral. It is so rewarding to know that you were happy with the service from start to finish. We do strive to be our best and it means so much to us to have our efforts acknowledged by you. We look forward to hearing from you should you require plumbing or drain service again. Thanks for choosing DrainWorks Plumbing.

    Reply created 8 Jul 2025
  • Review from HomeStars user from Etobicoke
    Rating: 5 out of 5
    Review left on 30 Jun 2025
    Unclog drain and sewage pipes: Drain slow or clogged; Sink / basin
    J-P sent technician on the site who quickly and efficiently unclog kitchen drain pipe in the basement. From the time I called to arrival it took 2 hours. Great work Drain Works, will let know my friends - if they ever need plumber.
    (Updated on 2 Jul 2025)

    Answer from pro:

    **Thanks Valdan** We are thrilled to have been awarded your 5 star rating for the clearing of your kitchen sink drain blockage. It is pleasing to know you were happy with the service. We really appreciate you taking the time to share this review and are so grateful to have you refer us to your friends. We look forward to hearing from you should you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 8 Jul 2025
  • Review from Mike B, Toronto
    Rating: 5 out of 5
    Review left on 28 Jun 2025
    Install or replace water supply and drainage: Repair faulty plumbin...
    Very efficient and good work. Had a leak behind the wall and he found the primary source, a secondary leak and a problem in the drain of the kitchen sink (this has bothered me for a long time). They were able to clear his schedule so he could do all the repairs same day for us. My only complaint was it seemed a little expensive, but maybe a case of you get what you pay for.

    Answer from pro:

    **Thanks Mike** We are very grateful for your review and we thank you for taking the time to share this positive experience. It is rewarding to know that you were happy with our service and that we could be of assistance and deal with all of the plumbing problems same day for you. We do our best to be transparent with upfront straightforward pricing and we are so glad you choose DrainWorks Plumbing. We do look forward to hearing from you should you require service again in the future.

    Reply created 8 Jul 2025
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