Drape Master

Rating: 5 out of 5

Drape Master reviews (262)

  • Review from Janice Newman
    Rating: 5 out of 5
    Review left on 29 May 2017

    Curtains cleaned

    This is a great company to do business with. Customer service is top notch. Very professional. They make every effort to accommodate with timing and pricing. Their cleaning is fantastic, the drapes and the duvet look and smell like new. Great experience!

    Answer from pro:

    Thank you! We always try our best to work with our customers needs. Nothing makes us happier than you enjoying the finished product.

    Reply created 29 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2017

    KEEP-U-NEET CLEANERS(STRATFORD FESTIVAL DRAPES)

    As a small dry cleaner in Stratford we were not able to clean these oversized(10' by 18')drapes. Through some existing contacts we managed to find Drapemasters. Time was of the essence as opening night was just a few days away and the drapes were water stained. not only did Drapemaster meet the timeline but also the drapes were perfectly clean. As the general public see's these Drapes the Stratford Festival's facility's manager was very impressed, as was I. Darren Tippetts(Keep-U-Neet cleaners)

    Answer from pro:

    We are so glad that the drapery cleaned up well and we were able to make the deadline. Your success is our success!! .... and we thank you for sharing your experience

    Reply created 21 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2017

    Water Stains on roman blind

    On a referral from Parallel Blinds I brought my badly water stained roman blind to Drape Master. Cindy was amazing. She really cares about her customers and was as excited as I was with the results. Water stain completely removed, no discolouration of my blind. Was worth the drive way across town for these results and quality of customer service.

    Answer from pro:

    Thanks Joanne. It was awesome to see the transformation! A blind someone would easily have thrown away(aside for the cost to replace), has been restored to almost new. It is so exciting to see.

    Reply created 31 May 2017
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 19 Apr 2017

    Dining room drape clean after water damage.

    Cindy was a pleasure to deal with and Drape Master turn around was very quick (appx 7 business days). I ended up shipping drapes to them with a turn Purolator label that saved me a trip into Toronto. Definitely would recommend.

    Answer from pro:

    Thank you for sharing your experience. We here at Drape Master have had the pleasure of serving out-of-town customers like yourself. Between the United States and Hamilton, stretching out as far as Ottawa and Montreal, and even the resorts from the Muskoka and Fenelon Falls area. There is no limit. We appreciate your business.

    Reply created 31 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2017

    Hanging for 17 years

    Mother had such pride in her living/dining room drapes. Those heavy lads hang facing the sun for 17 years without intervention. Cindy @ DrapeMaster gave me the confidence to refresh them. They're now rehung and they're gorgeous! Clean, fresh, richly pleated --- Mother would be thrilled.

    Answer from pro:

    Thank you Lisa. I am so happy to hear the words of joy. We here at Drape Master take pride in what we do ... help brighten each day

    Reply created 19 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2017

    Window Blinds for two rooms

    Our experience with Drape Master was an outstanding one and we would recommend their service to any potential customers. Their customer service, prompt response to our communication requests, onsite visit, delivery and installation was exceptional in meeting our deadlines. We are extremely happy with the service we received. Charlotte De Couto Next-Steps Employment Centre - Mississauga Meadowvale

    Answer from pro:

    Thank you Charlotte. It is so easy to do business with wonderful people like yourself! Looking forward to serving your needs again

    Reply created 31 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2017

    Blind repair

    I had a small section of the blind track in one of my rooms broken. I called a whole bunch of different services who all offered to replace the whole thing when I knew damn well there was a way to fix without having to spend so much. Turns out drape master was the answer to my problem. They came in for a free estimate and fixed my track at a fraction of what all the other companies were offering. Customer service was exceptional too.

    Answer from pro:

    Thank you Lewis. We are so happy that we were able to service your needs to help make each day brighter

    Reply created 31 May 2017
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 4 Apr 2017

    100% pleased

    Drape Master came to the house, removed 4 silhouette blinds and cleaned them, returning and installing them one week later. They are like new. I highly recommend this company---they are a class act.

    Answer from pro:

    Thank you so much for your great review. It is so rewarding knowing that we were able to help make someone's day brighter - day after day

    Reply created 31 May 2017
  • Review from AARON ZAHLER
    Rating: 5 out of 5
    Review left on 6 Mar 2017

    Cleaning and repair of 4 roller blinds

    I dropped the blinds off and met Cindy who was very friendly and informative. She made me feel like the blinds were in good hands. They finished the work in less time than she had estimated and the end result was great. We re-installed the blinds at our clients condo and they looked so much more clean and bright. Thank you Drape Master.

    Answer from pro:

    So glad everything went well. Your are most welcome

    Reply created 13 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2017

    Costom Curtains dry cleaned

    I got 8 Curtains Dry cleaned all of them came back looking fresh and brand new. I was very pleased with my experience at DrapeMaster. Cyndi was very helpful and explained the process the curtains were going to go threw for them to look great again. All Curtains were complete within a few days, Substantial service. Keep up the great work.
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