Gerry's Roofing & Siding Inc

Rating: 4.7 out of 5

Gerry's Roofing & Siding Inc reviews (159)

  • Review from Customer of Gerry's Roofing & Siding Inc
    Rating: 5 out of 5
    Review left on 8 Mar 2021

    Roofing, Siding

    I was recommended by Franco and his crew did such an amazing job, the price was very reasonable as well and I would definitely recommend them to do your renovations! Usually other companies would charge around $15000 to $16000

    Answer from pro:

    Thanks for this excellent review. We will definitely let Franco and the installers know how happy you are.

    Reply created 21 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2021

    Great work, reasonably priced

    I hired Gerry's roofing to fix the roof on my old house 8 years ago. they weren't the cheapest but offered the best products. During the roof repair some the old shingles damaged my downspout(it happens) and they fixed it, no problem. it was great service so we hired them to replace some of the windows in our house and that went flawlessly. I had recently moved to a house that needed some windows replaced and they were the first ones I called. great work as usual. AND the were really accommodating dealing with my first nations status card. Some places turn it in to an ordeal.

    Answer from pro:

    Thank you for this nice review. We put customer service as one of our top priorities, and this reassures us that all our hard work is paying off.

    Reply created 21 Apr 2021
  • Review from Customer of Gerry's Roofing & Siding Inc
    Rating: 1 out of 5
    Review left on 31 Jan 2021

    Unhappy and Would Not Recommend

    In November, 2020, I called Gerry’s Roofing & Siding to look at a small section of loose siding on my house. I was told there was a $250 fee to have the workers assess. They came on November 17th and nailed the loose siding. They did not have siding on their truck and so matched the colour and left to order some replacement. I got a call from the owner of the business a few days later who said it would cost me another $250 plus whatever materials were needed. I’m not sure if that second $250 included labour or if that would be more. The thing is, now we’re talking $500 before any replacement of siding has been done. It truly feels like gouging. I will not go back to this company and I will not recommend this company due to the fact that they’re going to charge you $250 every time they show up, and they’re deciding how many times they’re going to show up. The end result is I’ve paid $282.50 and still have the same problem siding on my house.

    Answer from pro:

    Rick we're sorry to hear about your bad experience. We're normally known for our great communication, and we apologize for the miscommunication error on our part. My name is Joel and I am the owner. If you would like to discuss this further, please contact me at (905)549-7112, so we can hopefully earn back your business in the future. We look forward to hearing from you.

    Reply created 18 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2020

    Fast, professional, quality work

    Franco, Tim and the team at Gerry’s roofing were a pleasure to work with. They replaced two skylights in our home in record time, as we had other work that couldn’t be completed until they were changed out. Their price was reasonable and they did a great job with no mess left behind. I would recommend them in a heartbeat.

    Answer from pro:

    Thanks so much for this great review. We are very pleased that you were satisfied and we will make sure to let Franco, Tim, and the team know how happy you are.

    Reply created 2 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2020

    Residential roof repair

    Gerry's Roofing & Siding Inc. staff were very professional and expedient when they recently completing asphalt shingles repairs to our home in Oakville. They were well organized, put down tarps, and completed the work as detailed in their quotation in a workmanlike efficient manner. They thoroughly cleaned up the site on completion of the project. We highly recommend Gerry's Roofing and will definitely utilize them in the future when our roof eventually requires replacement. G. MacDonald Oakville

    Answer from pro:

    Thanks for the kinds words. We are happy that we could meet your expectations, and look forward to hopefully working with you again in the future.

    Reply created 23 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2020

    Roof Re-Shingle

    Gerry’s Roofing assisted me quickly after I contacted them about a leak in my roof. An assessment was completed the following day, and the roofers were on site the following week, with everything completed within 11 days (from first call to job completion -obviously dependent on time of year). The staff, including the lovely office admin, Franco (who completed the initial assessment and quote) and the rest of the team were very courteous and easy to work with. If I had to pick one negative? The roofers were smoking on the job and left a few cigarette butts on my driveway and steps. Obviously this is a very minor thing and really non-consequential. I would recommend Gerry’s Roofing in a heartbeat!

    Answer from pro:

    Thanks for this excellent review. We will definitely let the office admin, Franco, and the installers know how happy you are.

    Reply created 23 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2020

    Soffit, trim and eaves repair

    After a severe windstorm in November leaving our soffit and trim flapping on the peak of our 2 storey home I called Gerrys the next day knowing they would be busy. Due to volume of calls Tim could not give me an exact date of repair.. sometime in the next 2 weeks. We were very happy to see them the next afternoon when our maintenance issues were completed. Everyone from the intake desk to serviceman were friendly, professional and prompt. Would not hesitate to recommend for any roofing and siding needs. Gerry's have previously re roofed our home with the same level of service.

    Answer from pro:

    Thank you for this nice review. We put customer service as one of our top priorities, and this reassures us that all our hard work is paying off.

    Reply created 23 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2020

    NEW WINDOW INSTALLATION

    My husband and I have used Morley Windows for several new window installation projects and will continue to do so. We own a couple of rental properties and have always come back due to their flexibility and dependability. Sometimes scheduling can be difficult for us however their staff have always been there and can be counted on - kind of 'old school'. Never a voice mail message to be heard! It is not easy to have that kind of reliability when you cannot be present and this is greatly appreciated. We would highly recommend using Joel and Marco and their team - not to mention quality Gen Tek windows! Great looking windows.

    Answer from pro:

    Thanks so much for the nice comments. We pride ourselves on putting the customers first, and your kind words reassure us that we are doing just that. Much appreciated.

    Reply created 2 Feb 2021
  • Review from Customer of Gerry's Roofing & Siding Inc
    Rating: 5 out of 5
    Review left on 15 Nov 2020

    New roof

    Our roof developed a leak.. our friend suggested your service.. we were taken care of within two weeks... the team had completed the work within 3 days. Very clean and efficient.. I will now stop worrying... I would highly recommend Gerry’s Roofing.. thank you...

    Answer from pro:

    Thank you for this amazing recommendation. Much appreciated.

    Reply created 23 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    Siding and windows

    Anwar and Jay and his team from Gerry's Roofing and Siding just completed our siding installation and we could not be happier. We literally have people stopping on the street to tell us how great it looks. Joel was so patient with us and made several trips out to confirm our quote and discuss our options. The whole team was professional, fast and did a great job. We would recommend them anytime. Hamilton Mountain

    Answer from pro:

    Thank you for the kind words. We are glad that you are satisfied with the work, and we will pass along to Anwar & Jay how happy you are.

    Reply created 23 Dec 2020
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