Great Canadian Van Lines

Rating: 4.4 out of 5

Great Canadian Van Lines reviews (180)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2011

    Move from Kamloops to WinniPeg

    They came on time, phone in advance. I never used a mover so didn't know what to expect. They kept us informed all the way across 3 provinces. Told us how they would load fragile items such as a piano. Everything arrived very well it was all a good experience for us.

    Answer from pro:

    Hi Lisa, Thank you for using our company, it was a pleasure serving you and we look forward to working with you again on your next move. Mark Valliant General Manager

    Reply created 18 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2011

    Move from Toronto to Victoria, BC

    Great Canadian kept me very well informed throughout the move with lots of notice. They followed through with that by doing what they said they would do when they would do it. Their personnel were always courteous, industrious and careful with our belongings.

    Answer from pro:

    Hi Peter, I appreciate the feedback and if we can be of assistance to you in the future please do not hesitate to contact us at 1800 665 0055. Thank you Mark Valliant General Manager

    Reply created 18 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2011

    Move from Toronto to Vancouver

    It was a new experience for me. The crew arrived on time, everything proceeded smoothly. In terms of getting the goods we both met here in Vancouver. This move was to a condo building so they had very specific rules to adhere to but we worked together to adhere to them. I personally had to help with the move because of time constraints but I'm still happy with the time it took as it was very reasonable.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2011

    Move from Vancouver to Calgary

    It was a good move. Perfect move. The move from Vancouver to Calgary only took 4-5 days, very fast. I definitely recommend this moving company to anyone looking for a prompt move.

    Answer from pro:

    Thanks so much for your business, glad to hear everything went well, we look forward to serving you again Mark Valliant G.M.

    Reply created 8 Jun 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 14 Apr 2011

    Move Markham > Vancouver

    NB: this is in relation to the cross-country part of a long-distance move. A local moving company was used as Agents of GCVL on each end so the actual packing and unpacking aspects have been reviewed elsewhere. Unfortunately mentioning another company, even when they have worked as a team on a service, is technically against the reviewing rules of this site so I cannot say who. The driver (and 'crew chief' for the local guys on each end) was superb. Answered my questions, did the job thoroughly, ensured I understood all the forms I was signing etc. No hesitation recommending the quality of the 'on-site' staff for GCVL. The admin side however was less ideal - we ran into issues with accuracy of the quotes and lack of communication, plus the company decided to reroute our driver to Montreal (not exactly en route to Vancouver from the GTA!) for a pickup which delayed our delivery by 3 days past the deadline. That caused us some hassles with booking our building elevator at the new place, but to be fair we were compensated for the delay. If we have to move a long distance again, I would be quite willing to use GCVL again - but those less tolerant of imperfect service should think carefully how stressed they would get if their stuff was late...
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2011

    Vancouver to Toronto

    They were courteous and came on time. They were very professional. Clean and polite, they handled everything well. They were very gentle and didn't drop or smash anything. I thought that the inventory system was very good (had a checklist for every single item which I checked as they worked). They were good people. I regret not tipping them so they could go buy lunch. Don't know what I was thinking.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2011

    Move Fort McMurray to Chatam, Ontario

    Arrived in Fort Mc Murray a day early, good thing we were ready for them. They were very efficient during their job and quite cheerful when doing it. Job well done and the driver of the truck was awesome.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2011

    Move from Victoria to Lethbridge

    We originally booked from a different moving company that only resulted in mishap due to horrible communication. When we asked Great Canadian Van lines for a same day move the experience was great. They said that they could do same day moves, and they indeed show up on the same day. They were very professional and friendly, fast and efficient. Honest and trustworthy compared to the last company. Way better than others, highly recommended.

    Answer from pro:

    Hi Nicole, I am glad to hear everything went well with your move, we look forward to serving you again. Mark Valliant General Manager

    Reply created 5 Apr 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2011

    Move from Vancouver to Princeton

    Great Canadian Vanlines not only arrived on time they were very courteous and friendly. I especially like the way they handled my boxes and furniture. They were very careful it was like they were moving their own stuff. It was a great experience.

    Answer from pro:

    Hi Marylou, I understand that there were concerns about the truck arriving on time due to the terrible winter driving conditions, great to hear your driver made it through safely and on time. Mark Valliant General Manager

    Reply created 5 Apr 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2011

    Move from Ajax to Surrey

    I would highly recommend Great Canadian Van Lines. They were professional, kind and courteous. They took care of our belongings. They made sure everything was accounted for. I really liked how they checked the items, that’s great. They came in and used runner carpets to make sure nothing gets damaged. They clean up after themselves. No scratches on furniture or paint, took good care of the surroundings. Took good care of the products and household going in and coming out.

    Answer from pro:

    Hi Tina, Thank you for using our services. Our head office is in Delta so we are close to you if you require any addtional services. Thank you for your business Mark Valliant General Manager

    Reply created 24 Jan 2011