Hi Lite Electric Inc.

Rating: 4.6 out of 5

Hi Lite Electric Inc. reviews (192)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Feb 2015

    Replacement of Dishwasher plug point

    My dishwasher stopped working after a sudden bang and lots of smoke emanating from it. I thought my dishwasher was fried. Safety was my first concern and thought I should check the electrical connections first, before worrying about fixing or replacing my dish-washer. I had no idea who to call. I found Hi-Lite online. My call was well received by a very polite and helpful Angela. She kept all her promises about timing. Technicians Mathew and Jeremy turned up on time. Their diagnosis was thorough and correct. They spotted the cause in a very difficult to access location and fixed it within an hour. Best of all my dishwasher works perfect. I'm glad I called Hi-Lite. They are honest, knowledgeable, punctual and polite. Canada should be proud of such service and such businesses who don't jump to any opportunity of ripping off customers in desperate situations.

    Answer from pro:

    Melwyn, we appreciate your positive feedback to the services you received by Hi-Lite Electric, we are glad that we were able to address your issues in a timely manner, again Thank You for choosing Hi-Lite Electric!

    Reply created 27 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2015

    Electrical Repair

    I was having an issue with our power in some areas, found HiLite online and the came same day. They explained process and pricing clearly. Tricky job, a day after the repair, problem came back. I called spoke directly to Manager, he sent someone evening to accommodate me and resolved it. Owners hands-on and fair!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2014

    Exterior electrical work

    Tyler, the electrician from Hi-Lite, phoned prior to his arrival (as planned). He was punctual, and obviously knew what he was doing. He explained what he was going to do and discussed the price prior to the commencement of work. We highly recommend Hi-Lite!!

    Answer from pro:

    Arron, this "Thank You" for your feedback is long overdue, we are very happy that you were happy with our services, and that your electrical needs Tyler worked on are now resolved, Our #1 Priority is always, your Safety, Security and Satisfaction! We hope to continue to be the Electricians you turn too, when required.

    Reply created 27 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2014

    Panel Upgrade

    We had our fuse panel upgraded to breakers. The job was done within a day, checked and confirmed and passed hydro inspection. Reasonable across the board, very professional and contract was very detailed and easy to understand the scope of work. This is the second time I have used Hi Lite and recommend them. excellent work.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2014

    panel,generator,and outlets

    I had panel Upgrade, generator interface/cutover, and heavy outlets installed - Hi output led lighting installed. impecable service, on time - timely- and with expertise... I would recommend them anytime.
  • Review from Simon Evans
    Rating: 0 out of 5
    Review left on 10 Oct 2014

    GFCI RE-WIRING

    Not having a contact for a good electrician I googled and found Hi-Lite Electric. They were courteous, professional, on time and informative. However I can't give this company a good review because of their pricing structure. Just a call out is $79.00 pretty standard I would assume but the quote I got before even diagnosing the cost was excessive. My mistake here is I assumed price would be adjusted if the work wasn't that significant. Well the electrician just had to re-wire a GFCI outlet, literally took 5 minutes. the invoice at the end was astronomical. I am still in shock. Their pricing method just seems to be outragous. Yes I could have cancelled and called another electrician but that would have been another service call charge. I would recommend this company modify their pricing model.
  • Review from Sheryl Veroni
    Rating: 5 out of 5
    Review left on 27 Sep 2014

    Adding an Electrical Outlet

    The Team at Hi-Lite Electric are exceptional. They immediately responded to my call and arrived the same day. No matter what the request the electrician always has the parts and is able to complete the job quickly and efficiently. Thank You for the continued great service!

    Answer from pro:

    Sheryl, This "Thank You" is long overdue! We appreciate your business and are very happy we were able to accommodate your request in a timely manner! Again "Thank You" for choosing Hi-Lite!

    Reply created 27 Mar 2015
  • Review from Rob
    Rating: 5 out of 5
    Review left on 8 Aug 2014

    Rewire and replace arching switch

    My wife called me and told me that the switch at our front door was really hot and light was flickering. She was home alone with our young twins and was very concerned. I called around and the first dozen electrical contractors listed were either not available or not very interested. I then called Hi Lite and they were able to our home within a few hours. Tyler found the source of the problem was an incorrectly wired series of switches that were arching and obviously could have started a fire! My family and I are very thankful for the service and would recommend Hi Lite to anyone who needs electrical work done.
  • Review from Donna & Stan
    Rating: 5 out of 5
    Review left on 15 Jul 2014

    Electrical Safety Check of Home & Repairs

    Our family recently used the services of Hi-Lite Electric Inc. to conduct an electrical safety check of our home. Their service personnel, Matthew and Steve, were very professional, extremely polite and cleaned up after their work. They thoroughly conducted an electrical review of our house and provided us with a well documented report that outlined their findings. They did not conduct a sales pitch but rather explained their decisions and allowed us time to decide what we should do. They identified some minor code violations and provided us with some sound recommendations to rectify these problems. They took their time to explain the situation, provided us with options and generally educated us about our electrical system. We were truly impressed with their service and requested that they repair or correct the identified problems. We know that electricians can be costly but the folks at Hi-Lite Electric were worth every penny that it cost us to ensure that our home was safe. Thanks Hi-Lite Electric! We will be recommending your company to our friends and neighbours. Stan and Donna

    Answer from pro:

    Donna & Stan we appreciate your positive feedback with the electrical services you received by Matthew and Steven, I'll make sure to let them know! Again, Thank you, and looking forward to servicing you for any other electrical needs in the future, Angie

    Reply created 23 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2014

    Various Electrical Issues

    I had a number of small problems which needed attention. All were resolved quickly and efficiently. All work was completely explained. Work areas were left immaculate.Everyone was professional and courteous.

    Answer from pro:

    Judy, Thank you, for your positive feedback! We're glad that you're happy with the services provided by Hi-Lite. We look forward to being the electricians you call when your in need of any other electrical work in the future! Thanks for choosing Hi-Lite Electric! Angie

    Reply created 15 Jul 2014
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