Hickory Dickory Decks

Rating: 4.9 out of 5

Hickory Dickory Decks reviews (500)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2019

    New Front Entrance

    We’re absolutely delighted with our new deck, and with the prompt, professional service we received from Hickory Dickory Decks. From design through to completion, the workmanship and professionalism were exemplary ! Initially I wasn’t sure about a deck for our front entrance, but the existing stonework really had to be replaced. The new deck was completed in October, and it’s brought a fresh, contemporary look to our home. It’s even made my outdoor Christmas décor look amazing ! Thank you Pierce and James for your top quality work, and outstanding customer service !

    Answer from pro:

    Thank you for your amazing review. This was a fun project to work on and had the interest of several of your neighbours – all of which also commented on how well the final product turned out and the positive impact it had on the appearance of the house. Thank you for choosing to work with Hickory Dickory Decks! Pierce

    Reply created 9 Jan 2020
  • Review from John Draper
    Rating: 5 out of 5
    Review left on 30 Nov 2019

    Replacement Deck

    Great new deck built for us in the fall of 2019. HDD was reliable and very professional. Steve and his crew were thorough and finished on time. We would recommend them anyone. Quality workmanship.

    Answer from pro:

    "Thanks Mr & Mrs Draper, It was a real pleasure working with/for you. You've got lots of extra outdoor space now & the reminder of the beautiful "Painted Desert" in your backyard. -Steve Hall for Hickory Dickory Decks - Aurora"

    Reply created 6 Jan 2020
  • Review from Tom Jensen
    Rating: 5 out of 5
    Review left on 28 Oct 2019

    New deck

    We love our new deck! Everyone who sees it is impressed. Matt and Thyan displayed impressive talent and carpentry skills building it and did so in a very timely fashion. Charleigh was awesome and full of information and tips and managed to find us some ways to cut costs. She fit us into a very busy schedule and got the job done with no problems. A very good experience!

    Answer from pro:

    Thank you Tom, it was a pleasure to work with you and create a beautiful outdoor space for you and your family to enjoy for years to come! Charleigh

    Reply created 13 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2019

    Love our deck

    When we originally started to get our deck re-done we met several people and from the beginning were impressed with the amount of detail Bob put into it. We changed plans mid way and had an extension added to our deck. Bob was patient and had our best interest in mind. He gave us great suggestions and gave us an even better team. The entire crew was extremely professional and nice to work with. A big shout out to everyone that worked on it- Fred, Andrew, Art, Mack and Adam. Bob showed us the vision and you executed it beautifully. We love our deck.

    Answer from pro:

    Thank you Farzana, You and your husband and son are lovely people to work with and I'm so glad you're as happy with the design and finish as we are..Wishing you many happy years in your new back yard! Thanks again, Bob

    Reply created 2 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2019

    We love our new deck!

    The entire experience of dealing with Bob Robertson and his team was great. He was always very responsive to my correspondence. Andrew and his team did a beautiful job on constructing the deck. I highly recommend their work! Very nice people!

    Answer from pro:

    Thank you very much C.M!! The experience working for you was great for us too. On behalf of Andrew and our team, we hope you enjoy your new deck and your retirement outdoors! Bob

    Reply created 21 Oct 2019
  • Review from Jason Robertson
    Rating: 5 out of 5
    Review left on 10 Oct 2019

    Covered backyard deck

    Working with Steve and his team from Aurora Hickory Dickory Decks has been a great experience. Right from our first meeting it was pretty clear we'd be moving forward with Hickory Dickory Decks to build a 400 sqft deck with a partial roof covering. Most of the other contractors I had met with merely asked what I want, took a couple pictures and said they would send us a quote. Steve spent over 2 hours with us on the first meeting listening to what we wanted and why, going over all the different options and offering suggestions about different approaches. By the end of that meeting we knew more about decks and roofs than we ever thought we would. We also really appreciated Steve's full disclosure pricing where we were able to see the costs of all upgrades and items separately which helped us decide what to include and what to exclude. I'm a numbers guy and I really like being able to crunch the numbers under different circumstances and I hate having to go back and ask for a revised quote based on changes. With Steve's full disclosure pricing I was able to mock up my own quote (within reason) with whatever options I as interested in and then take it back to Steve to get a final tally. Once work began on the project, Steve's team worked fast and the deck/roof was usable in less than a week. The speed at which they worked did not compromise quality either. I am very detail oriented and was constantly checking their work and almost never had any issues. In the infrequent situations where I did, Steve was very open to my concerns and would either walk me through why something was done a certain way or discuss alternative options. In the end, all of my concerns were addressed in a fair and satisfactory way. The same approach also applied to changes in scope. Throughout any project, things tend to change when you see it take shape. Steve did a great job to accommodate our changes, and when possible, those changes did not affect overall cost. In the cases where the changes did impact cost, we had a discussion and agreed on a fair approach forward. This openness and discussion was key to our relationship as when we got to the end of the job and made our final payment, there was no sticker shock as we were well aware of the initial cost and any additional costs due to scope changes. In the end we have an amazing covered deck that looks great and is super functional. It essentially has added to the usable space of our house and we take great pride in knowing it was done properly. I would highly recommend Steve and his team for any deck/covering needs you may have.

    Answer from pro:

    "Thanks Jason for taking the time to review the project. Careful attention to detail & making sure everything was accurately planned together was definitely a key to the final project coming together so well. I hope your family & friends will be able to enjoy your improved backyard oasis for many years to come. Cheers! -Steve Hall for Hickory Dickory Decks - Richmond Hill" Regards, Steve Hall

    Reply created 6 Jan 2020
  • Review from Customer of Hickory Dickory Decks
    Rating: 4 out of 5
    Review left on 9 Oct 2019

    Deck Project

    My deck had been demolished and the posting completed, however, the person responsible did not do the work up to building code standard. I spoke with a number of companies to start from scratch and redue, to code, the work that was done on the deck foundation and to complete the composite/aluminum railing deck. I selected Hickory Dickory Decks particularly for the professional presentation and education received from Steve. He wanted to produce what I had in mind and performed a detailed assessment to ensure we all were on the same page. This was much appreciate. The service provided by all was helpful, courteous and considerate. The work was done in a timely manner and as promised. Best of all the workmanship is excellent!

    Answer from pro:

    "Thanks Mr & Mrs Draper, It was a real pleasure working with/for you. You've got lots of extra outdoor space now & the reminder of the beautiful "Painted Desert" in your backyard. -Steve Hall for Hickory Dickory Decks - Aurora"

    Reply created 6 Jan 2020
  • Review from Customer of Hickory Dickory Decks
    Rating: 5 out of 5
    Review left on 9 Oct 2019

    Covered porch and deck with fireplace

    Outstanding! The Hickory Dickory Deck have surpassed my expectations on our new addition. The craftsmanship is impeccable. Every single staff member was professional, clean and very kind. Highly recommend this company!

    Answer from pro:

    Hello, Thank you for your business and for your review. Enjoy the deck! Hickory Dickory Decks Management

    Reply created 15 Oct 2019
  • Review from Customer of Hickory Dickory Decks
    Rating: 5 out of 5
    Review left on 8 Sep 2019

    Deck Replacement

    Several years ago we hired Hickory Dickory to install a new composite deck. We were delighted. The workmanship was top quality and the materials appeared as we had expected them to be. After 5 years the materials began to warp and continued to deteriorate until this year when the deck was unusable. We met with Brad at Hickory Dickory and were told that the original company who made the decking boards had gone out of business. We came to an agreement for the replacement of the decking. The two-man crew rebuilt the deck in about 2 weeks. They were tidy, on time and skillful. The end result is beautiful.

    Answer from pro:

    Hello, Thank you very much for your review and for giving us the opportunity to help rectify the issues with the original decking material. I hope you enjoy the new deck. Take care. Brad

    Reply created 17 Sep 2019
  • Review from Murrayb Box
    Rating: 5 out of 5
    Review left on 1 Sep 2019

    Deck Replacement

    The top of our 14yr old composite failed and we had Hickory Dickory Decks (Mississauga North West) install a new vinyl deck, wood pergola with awning and railing, as well as beefing up the original frame. Bob was an absolute pleasure to deal with and Andrew and the others in his crew did a fabulous job, including leaving the site clean and tidy at the end of each day. The new deck is as solid as the floors in the house and looks great. My wife and I couldn't be happier with the new deck and pergola. We have no hesitation in recommending Bob and Hickory Dickory Decks. Murray and Jennifer (Mississauga)

    Answer from pro:

    Thank you Murray. The colours you and Jennifer picked for the Countrywide Pergola and the Veka Deck go perfectly with the house. I wish we had more to do, you are such nice people to work for. Enjoy your new deck and thank you again!! Bob

    Reply created 4 Sep 2019