Home Decor Window & Door Centre Inc. reviews (268)

Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Apr 2015
New front door and side door
I contacted 7 companies when we decided to replace our builder grade front doors and side door. Out of all the sales agents, Joe was by far the most knowledgeable. Without a doubt Joe inspires confidence! Joe took the time to go over every single detail with us and offered design options we didn't even consider. The owner Tony also was able to work within our budget without ever compromising quality of the product. The installers were efficient and professional. I would highly recommend this company and will definitely call on them in the future. Our new doors are showpieces and worth every cent!
Answer from pro:
Thank you for your kind review! Our staff works hard to ensure the customer receives optimum service. Thank you also for adding the photos of the final product. The doors look great and we are happy that you are satisfied with your choices. We look forward to assisting you or your referrals with any future projects you may be considering.
Reply created 27 Apr 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Apr 2015
Front Entry Door
Thank you to Tony and his installation crew, Eugene & Michael, for their outstanding workmanship and professionalism. We were very impressed with Home Decor from the moment we got the quote right down to final installation. I have no reservations recommending this company to anyone who is looking to replace their front door. Their doors are beautiful!
Answer from pro:
Thank you for your kind review! Our staff works hard to ensure the customer receives quality service & product. We are sure you will receive many compliments on your door. We look forward to assisting you and/or friends & family with any projects you may be considering in the future.
Reply created 27 Apr 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Feb 2015
NEW WINDOWS & DOOR
Four years ago this month, we had all the main floor windows + an outside door replaced by Home Decor's service men, overseen by Joe Gerring. Joe did a fantastic job explaining his windows and gave us a good price. We weren't sure about replacing the door, but again a good price and the quality door Joe offered us convinced us. As an extra he threw in replacement of the aluminum siding around an outside octagon window. Installation was in the dead of winter. There were two minor issues that needed to be resolved/fixed after the installation (one of them, the manufacturer, Ostaco's issue), and Joe attended to them. Joe himself gets a "10" from us. The installers get a "9.5" and Ostaco gets a "9.5". Four years later, we're still very pleased and thankful for what we got.
Answer from pro:
Thank you for your kind review. We appreciate your business and look forward to assisting you with any future projects you may be considering.
Reply created 19 Feb 2015
Review from Liz Silverstein
Rating: 5 out of 5
Review left on 25 Jan 2015
Window & Door Replacement
I called several window & door companies but as soon as I met with Tony DeBartolo of Home Decor I knew he was the one. He was professional, friendly, patient with with my questions and explained everything detail so that I knew exactly what I would be getting. Whenever I called for further follow-up he was there for me. I replaced all my windows and 2 doors in my townhouse. The installation went off very well even though it was so cold. Sebastian and his helper were friendly and efficient. All Garbage was removed. The windows and doors look magnificent. Thank you Tony and Staff at Home Decor.
Answer from pro:
We appreciate your kind review and your business. We love what we do and hope it shows in our work ethics. We look forward to assisting you again in the future.
Reply created 19 Feb 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Dec 2014
New front doors with cast iron inserts
Great customer service from Joe and then Tony. Joe met with us a few times in the office to explain some details of the designs of the cast iron as wanted to make sure of our choice. The installers Eugene and Mike were very good with the installation of our new front doors even though it was a really cold day in February. Our new double 8 feet tall front doors with cast iron inserts and transom look amazing. Some friends and neighbors have even commented on how nice the doors look. The only problem was that the exterior stucco where the old door frame was, had gotten ruined in a few places during the installation, and we had to find the correct match of stucco. It was eventually repaired, but still does not look even when you look closely at it. Also, the replacement locks for our garden door did not fit. We let them know, but they did not follow up with it.
Answer from pro:
Thank you for your kind review. We endeavour to make the door replacement experience a positive one and look forward to assisting you in the future.
Reply created 19 Feb 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Nov 2014
Entrance door
It was a pleasure dealing with Joe and Tony. They both exuded integrity and professionalism. The quality and price of the doors was on par with their competition. They were installed as per agreement. The installers Eugene and Mike are meticulous in their craft. Their workmanship was excellent from beginning to end. The door really makes a grand statement. I would definitely recommend this company.
Answer from pro:
Thank you for your kind review. It was a pleasure to assist you with your front entry door installation - our team works hard to give our customers a positive experience and we look forward to assisting yo with any future projects you may be considering.
Reply created 1 Dec 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Nov 2014
Front Doors
Can't say enough good things about Home Decor Window and Door Centre, Inc.. Right from the initial quote stage to the installation crew. The consultant (Tony) did a fantastic job of offering creative solutions that were on budget and met our assessment. Absolutely impressed with not only the professionalism but also the integrity of Tony. Then came the installation crew, I must say the quality of workmanship was outstanding. The doors look fantastic, we are 100 percent pleased from start to finish. This being our first experience replacing doors I can easily say that when the time comes to do the windows it will definitely be Home Decor Window and Door Centre, Inc. Thanks Tony and crew for a fantastic job.
Answer from pro:
Thank you for the opportunity to work with you to replace your front entry door! Our team works hard to create a positive renovation experience and look forward to assisting you on future projects.
Reply created 25 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Nov 2014
beautiful wood veneer entry door
Tony at Home Decor is a true businessman and man of his word. We had a 7 foot entry door installed - wood veneer. Looks phenomenal and service is outstanding - not one thing out of place when they left. Worth the investment
Answer from pro:
Thank you for your business! It is always a pleasure to work with our customers to help achieve "Your Style, Your Way!"
Reply created 25 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Oct 2014
Windows
Our windows were over 20 years old and needed an upgrade. After reviewing 5 potential vendors, we selected Home Decor Window and Door. Joe, Tony and Dmitry were fantastic and walked us through every step of the process easing our concerns about replacing all 15 windows including our 20 foot 2 story living room window. The windows were installed on time and without any problems. Joe, our salesman even dropped by during the installation to make sure all was going fine. A great touch. We love our new windows and they make the house look so much better and warmer and have nothing but great things to say about the service and product received. Thank you very much for such an amazing job. Highly recommend
Answer from pro:
We appreciate your business and the opportunity to help our customers update & renew their homes. Thank you for your kind review and look forward to assist you again in the future.
Reply created 25 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Aug 2014
Front Door
Tony was patient with me going over various options and choices while at the same time giving me his professional advice to guide me in making the right choice for a new front door for the look of my home. I have received compliments from all who have come by. Eugene and Mike did a great job to install the door and the transom glass above and didn't leave until it was all done and any mess was tidied up. I'm happy with my overall experience.
Answer from pro:
Thank you for your kind review! We appreciate your business and our team was happy to work with you on your front entry door replacement.
Reply created 25 Nov 2014