Insta Insulation reviews (576)

Hello Steve! I'm sorry to hear that the purchase of your new home left you with some unexpected 'surprises' and a project with lots of moving parts! Your visit to our booth at the home show and the opportunity to be chosen as a trusted member of your reno team is sincerely appreciated. It is always disappointing when additional 'surprises' crop up even after you think you've got them solved and our customer promise is to always stand behind our work! Although it took a little more effort than everyone anticipated, I'm so glad that you contacted us when you realized things weren't quite right after our portion of the project was completed, and gave us i.e. Will the chance to figure out how to get things solved once and for all as quickly and painlessly as possible. We know we're not always perfect but we certainly want to know when we've messed up so we can ultimately deliver as promised. On behalf of the whole team here at Insta, we thank you for your trust, patience, and for sticking with us so that we could "make things right"! Your candid review and sincere recommendation is what makes it a pleasure to do what we do! We are very confident that with your investment in our services that even though the weather outside will get frightful, your home will feel delightful year-round! Sincerely, Crystal - Customer Care

Hello Les! Ooops! Sorry we got things 'turned around' with your attic access door but we're certainly thrilled to hear that overall you had a great experience with our install team and that despite our faux pas that you've been super kind in writing this review to recommend us to family and friends! It's so great to hear that your furnace is already running more efficiently and hopefully lower heating bills this winter will all be part of your ongoing gift to you for investing in properly insulating your home! It's been a pleasure working with you, Les, and cheers to a New Year where you can celebrate in cozy comfort! Sincerely, Crystal - Customer Care

Hello Sandra! We're so grateful to have Mike and Bryan behind us but the real value comes from having customers like you verify our good name with your gold star and written testimony! Making your experience an enjoyable one and your home as comfortable as possible are always our goals and we thank you for choosing us to perform your attic upgrade. Enjoy the rest of your holidays in 'comfort and joy' knowing that you made a great investment in properly insulating your home. Thank you for your business and wonderful review, Sandra! Sincerely, Crystal - Customer Care

Hello Rose! I will most certainly share your sincere thanks with the team and we send our sincere thanks right back at ya for choosing Insta-Insulation for your attic upgrade project! Hearing that we've been a small part of making your home toasty warm, does the same to our hearts and we're so thankful that you took the time to share your experience! Happy holidays, Rose, and sleep in heavenly peace in your new found home comfort! Sincerely, Crystal - Customer Care

Hello Vince! You've certainly made our holidays merry and bright with your sparkling review complete with gold star on top! We're pleased as holiday punch that you've had such a wonderful experience with our team - shout out to Brandon and the install crew! But the greatest gift of all is your recommendation to your parents - we will take good care of them! Thank you for your business, Vince, and here's wishing you all the best in the year ahead! Sincerely, Crystal - Customer Care

Hello Anne! Thank you for recognizing that we all strive to take great pride in the process so that your experience with us is a positive one from start to finish. Of course insulation work is something that we do every day but we know that it's not always the customer's area of expertise and that they are relying on us to steer them right! It's so important to us to present you with your options, answer your questions, and give you all the information that we can so that you can make your decision with confidence! Thank you for your excellent review, Anne, and for putting your trust in our team. You've made a great decision to protect your home with proper insulation. Sincerely, Crystal - Customer Care

Hello Happy Customer in Nobleton! What a treat to receive your top marks and fantastic feedback on the work we performed for your spray foam project! Your business is much appreciated and we're always just a phone call away if we can be of service again in the future. Thank from your friends here at Insta for taking time to share your experience with others! Sincerely, Crystal - Customer Care

Hello L Stewart in Etobicoke! What an honour to be invited into your home not once but 3 TIMES as your insulation partner of choice to perform such an important part of your renovation work. There is nothing more rewarding for a job well done than to be awarded more work, not to mention the kindness you have shown in posting your comments and giving us top marks! We simply can't thank you enough for your continued support and investment in our services and we look forward to continuing to be your insulation A-Team as long as you'll have us! We're always just a phone call away and we'll do our best not to be so anxious to get to your job site the next time. I guess we just love working with great customers! Thank you so much for your business! Sincerely, Crystal - Customer Care

Hello Michael! With so much information available on-line now about products and services, it's great to have all of this info at your fingertips for research but it has made the salesperson's job more critical than ever to answer questions and help customers make sense of the facts they've gathered so they can make the best choice for their specific project. Jason and our other sales advisors definitely deserve the gold stars they frequently receive from their honesty and dedication to making sure their recommendation results in your complete satisfaction! Thank you so much for recognizing Jason's efforts along with those of our install crew who take great pride in leaving your home as clean or sometimes even cleaner than they found it! We couldn't be more pleased to receive your wonderful feedback and "without question" we than you for choosing Insta-Insulation! Sincerely, Crystal - Customer Care

Hello Happy Spray Foam Customer! We're tickled pink (but not from that fluffy stuff!) that you found doing business with us as easy as 1-2-3! We think you're pretty awesome too for such a short and sweet review that leaves no room for doubt that we delivered! Thank you so much for the opportunity to work on your project and we are certain that you'll be tickled pink too with the results you'll achieve with your investment in spray foam! Sincerely, Crystal - Customer Care