Insta Insulation

Rating: 4.9 out of 5

Insta Insulation reviews (576)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2015

    Attic Upgrade

    I received great service from start to finish, very professional. The receptionist was friendly, Bruce the sales rep was here when he said he’d be and the install team was also on time and did a great job. Thanks and I’ll definitely recommend you.

    Answer from pro:

    Hello Ron! According to Woody Allen, "80% of success is showing up", but we also live by "make an effort, not an excuse". It's a pretty deadly combination and we're thrilled to hear that we accomplished this mission for you, Ron! Your accolades to the whole team that you dealt with is sincerely appreciated and we're sending the "10" right back at ya for being such a great customer and putting your trust in us! Thank you for your business and your recommendation! Sincerely, Crystal - Customer Care

    Reply created 3 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2015

    Attic insulation upgrade

    We have upgraded our attic insulation in our bungalow from R12 to R50 and have noticed an immediate difference in how our home now holds the heat overnight when we turn our furnace down at night, The installers Ryan and Aiden were very professional and friendly and the process was easy and made us feel we were very important to them. I would highly recommend this company. Also we would like to mention Cindy in the office who was very professional and courteous on the phone.

    Answer from pro:

    Hello Happy Customer from Aurora! You have definitely made Ryan, Aiden, and Cindy's day with your kind recognition of their efforts. The thing is, it's amazing customers like you who make it seem like it isn't any work at all! What great news that you're experiencing improvements in the comfort of your home already! Your kind review is a perfect example of "warm hands, warm hearts" and we thank you for the work and taking the time to share your experience. We're sure that you're furnace will continue to take a little extra time off this winter so enjoy your new found cozy comfort! Sincerely, Crystal - Customer Care

    Reply created 3 Jan 2016
  • Review from Andrew Forster
    Rating: 5 out of 5
    Review left on 11 Nov 2015

    Insulation Removal and Blown Cellulose Added to Attic

    Crew was on time as scheduled. Did a great job on the removal of old attic insulation. Used drop sheets everywhere and were careful to do a full clean up. Recommended Thanks!

    Answer from pro:

    Hello Andrew! We LOVE your "just the facts" attitude and are sure grateful for that gold star and recommendation that goes with it! Thank you for choosing us for your attic upgrade project and, the fact is, it's been a pleasure doing business with you! Sincerely, Crystal - Customer Care

    Reply created 3 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2015

    Attic and Basement Insulation Project

    From start to finish it was a pleasure dealing with every person in the company. The sales person answered all of my questions about the install and products being used. Once the project was complete we knew we made the right choice. I would definitely recommend this contractor to everyone!

    Answer from pro:

    Hello Robin! We know you have lots of choices out there when it comes to competition so we can't tell you what it means to our team that you chose to invest in us to complete your attic and basement insulation projects! As you indicated, each project is truly a team effort and we're only as good as our weakest link so that's why we strive to bring our A-game every day and if it weren't for people like you taking the time to tell us how we're doing, we know we'd probably never shine as bright. Thanks for making us live up to earning that gold star and for inspiring us to keep on winning. Hearing that you believe "you made the right choice" is the highest form of flattery we could receive and we remain confident that our work will continue to deliver your year-round home comfort for decades to come! So grateful for your business! Sincerely, Crystal - Customer Care

    Reply created 3 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2015

    Blown Cellulose Added to Attic

    I was completely satisfied with the job done by Insta Insulation, the job was done with efficiency and extremely well. The polite work crew answered the questions asked about the product and cleaned up when the job was finished a very nice touch that is not often seen by contractors this day and age. The installation was delivered as advertised on the date given and done in the specified time. I would recommend this company to any family or friend.

    Answer from pro:

    Hello Bonnie! We're sure that we've got the best install teams in the biz and we never get tired of hearing how they leave a lasting impression with our valued customers. Thank you so much for taking the time to let us know that the crew who visited your home went above and beyond to meet and exceed your expectations. We know how hard they work to deliver as promised and they'll be proud to know they've earned your gold star. BUT, the most important thing is that you are pleased with our service and that you will reap the benefits of your insulation investment for years to come! Thank you for putting your trust in Insta, Bonnie! Sincerely, Crystal - Customer Care

    Reply created 6 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2015

    Attic insulation top up

    Very positive experience. Staff arrived on time and explained the process from start to finish. They were careful to cover any furniture in the way of access to the attic for our top-up and also provided some helpful observations on some ventilation considerations for the future. I really appreciated the positive attitude of the guys.. they really enjoy their jobs, take pride in their work. Great ambassadors for Insta-insulation and I wouldn't hesitate to recommend them to others.

    Answer from pro:

    Hello Alex! Based on your review, it seems like you know a thing or two about a positive attitude!! :) We definitely believe that attitude is everything and it's a wonderful thing when our customers recognize the pride that our install teams take in their work. And we know that translates into quality workmanship for you that you will enjoy year-round in the form of comfort, peace of mind, and energy savings! Your recommendation is a wonderful reward and we thank you for thoughtful review and your business! Sincerely, Crystal - Customer Care

    Reply created 6 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2015

    Garage Insulation Project

    The guys did a great job, and were very professional. Contained overspray and left the space tidy before departing. Trevor was also easy to deal with and would definitely refer him and Insta to others (actually have already passed on 3 business cards to other potential customers). Will give you a call for any future projects. Many Thanks, Karl Rising.

    Answer from pro:

    Hello Karl! Wow! You're hired! :) How awesome that not only have you rewarded us with your business, but have already identified not one but 3 more leads for us! It's wonderful to hear that you enjoyed your experience with Trevor and the installers and that our work has earned your top marks and kind feedback. THANK YOU! It has been a pleasure doing business with you, Karl, and we look forward to helping however we can in the future! Sincerely, Crystal - Customer Care

    Reply created 6 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2015

    Spray Foam Added to Garage

    When I called Insta Insulation for an estimate the representative arrived the next day. He told me what the cost would be and was able to fit my job in earlier than he first thought. The crew was supposed to arrive in the afternoon of the proposed day but was able to arrive a couple of hours early. This was great as I now could have the rest of the day to myself. They were very fast and very professional. The crew was great and did a fantastic job. Not even a tiny mess after they were finished. Thanks again.

    Answer from pro:

    Hello Dale! We love it when a plan comes together! What a treat to receive your positive comments about your experience with our people and our process. Your report that we were able to deliver on time, on budget, and that the install team left everything spic & span makes us want to break into our happy dance! Don't worry, you don't have to watch! We couldn't be happier that we left such a positive impression and we'll take this opportunity to say thank you for choosing Insta-Insulation! We're confident you'll enjoy the long-term benefits of your investment in spray foam for your garage for years to come! Sincerely, Crystal - Customer Care

    Reply created 6 Jan 2016
  • Review from Customer of Insta Insulation
    Rating: 5 out of 5
    Review left on 2 Nov 2015

    Blown Insulation Added to Attic

    I would highly recommend Insta-Insulation. They completed the work in a timely manner and it was done a competitive price. The install staff were excellent. They were professional and were accommodating as we had other work going on at the same time. I would not hesitate recommending the company to friends and family.

    Answer from pro:

    Hello Happy Customer in Toronto! On behalf of the whole Insta team here's extending our sincere thanks for your fantastic recommendation and for sharing the story of your experience with us! We couldn't be more pleased that we made the insulation portion of your renovation easy, efficient, and affordable! We hope your project was a great success and you can look forward to reaping the ongoing rewards from your insulation investment! Sincerely, Crystal - Customer Care

    Reply created 6 Jan 2016
  • Review from anthony
    Rating: 5 out of 5
    Review left on 2 Nov 2015

    Spray Foam Added to Exterior Walls

    The crew was very professional on time and cleaned up after the job was done. I was very happy with their work and you should be proud to have people like this working for your company.

    Answer from pro:

    Hello Anthony! There is no doubt that our install crews make us proud each and every day - I fondly refer to them as the unsung heroes of the business. Not only are they responsible for delivering on the promises of our sales team but they have the added 'pressure' of leaving you with that final lasting impression of our company. There is nothing more rewarding than to hear that they have earned your recommendation and top marks here today! Anthony, thank you for choosing the Insta-Insulation team and we're confident that your investment in spray foam for your exterior wall project will produce a lasting payback in the comfort and energy savings for your home! Sincerely, Crystal - Customer Care

    Reply created 6 Jan 2016