JS HOME SERVICES reviews (123)

These are my go-to for any plumbing issues. They are trust worthy and I always feel comfortable with them in my house. As a single mom, I am always paranoid of being taken advantage of with any work guys, but J & S puts my mind at ease and I never feel taken advantage of in terms of pricing and upselling. I have called them a few times in a plumbing emergency and they are quick to respond and they explain the process (even when I have like a million questions)!

Amazing company and so happy that the new management is very attentive and addressed all my issues. Will most definitely recommend

My water meter was leaking. I called JS and they were very quick to respond. Ryan came prepared and was very respectful and courteous. He answered all my questions and was very polite. I would recommend JS Home Service to anyone looking for value and a trustworthy company.

Mike and Justin did a thorough review of our plumbing system. I already knew I had a slow draining shower, and they fixed it efficiently and completely. I had various questions about my plumbing, and they gave me helpful information about its operation and various risk factors. There was another problem I didn't know about but they discovered it, and I'm glad they came, because if they hadn't come and fixed it proactively, the problem was about to turn serious. I think their skill and professionalism was well worth the cost.

Our Keep Rite furnace was installed by J&S Plumbing Newmarket Ont December 2011. Back in 2016 our heat Exchanges cracked and required replacing immediately. From the very beginning we were having difficulty getting proper service and after several calls J&S finally came to our home. The parts were then finally ordered and it took over 1 week for the exchanges to be shipped from the US by Fedex. The rub was that J&S Plumbing made us pay for the courier fee when this part was available under warranty in Toronto by two Keep Rite distributors that were located in Toronto. The extent of this damaged was not identified until February 28, 2019 when Home Saving Inc (Heating & Cooling identified the problem) immediatly. Home Savings noticed that the inducer Motor and Collector box required replacing ASAP. I called Tamim the Manager who sent Chen the same day to inspect the furnace. Chen noticed the previous installer J.S. Home Services of Newmarket, Ont damaged the Collector box 5 screws and the taped the Inducer Motor to collector box without replacing the collector box part. At this point both parts required fixing immediately so Chen there TECH had to shut our furnace down for 1.5 days for safety reasons until the new parts were picked up the next day. We are very very lucky that there was no gas leak. All I can say our family is very lucky nothing serious happened due to the poor workmanship by J&S Plumbing. J&S Plumbing is totally incompetent and should have there licenses revoked by the Ontario Government. was able diagnosed the problem and come by our home to properly fix the problem. Thank you Home Savings for the great service..

I have been using J and S for a few years. Recently their service just dropped with their last 3 visits. Got the membership. They say that there are perks for this premium expense. and there were until recently. I Don't see any perks (as of this year) still had to wait weeks to book an appointment even if they are coming back because they did not resolve the issue the first time around. They give you a coupon booklet and don't auto discount you the coupon. So, if you forget to give them the coupon you are up the creek. They are more expensive when compared to other services. No one to report problems to just their Dispatch who tells you to email concerns to them. I did with no response yet. Their suggestion to my HVAC problem was to call someone else and they still charged me for coming out.

Mike provided professional advices on the design for our bathroom remodel. Is team works diligently until all is perfect. From the demolition to the final setting up, everyone made sure to clean up at end of day. Our upgraded en-suite is dreamy and calming. The work was done quickly and we are quite impressed. Working with Mike and is crew was a charm. The Ripples showroom and boutique was a great place to actually see the products we could use in our project. The boutique and Mike’s contracting services is a great combo for your project. Give him a call.

I had a non-emergency situation and required a replacement of the main water shut-of valve plus the removal of an old but small water stabilizer unit. Technician Mike R. was excellent at explaining the repair and did a very professional job. My problem was the cost. I was charged $1,100 plus tax for just over two hours of work. If I hadn't pre-arranged for the town to shut off the water supply for the scheduled repair date, I probably would have used another plumbing service; one that operated on a time and materials basis rather than on a set charge schedule(corporate binder of set fees for set jobs).

Just want to provide some feedback on Mike and his company. We had a concern with potential bathroom leak and Mike was amazing as he came in .. did an assessment .. provided some solid advice and recommendations to put our mind at ease. We would highly recommend Mike and will be definitely be engaging him for all our future projects.

J and S were great to work with. Our Plumber, knew alot about our plumbing issues and gave us options as to how to proceed, with not too much pressure.