Kiya Sunrise Electrical Ltd.

Rating: 4.9 out of 5

Kiya Sunrise Electrical Ltd. reviews (355)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2009

    Knob and Tube replacement

    Kiya and his crew did a fantastic job removing knob and tube from our entire house with limited damage! They were onschedule, on budget, and cleaned up afterward! They also installed pot lights which we were very happy with and Kiya consulted us every step of the way! We woudl definitely recommend Kiya Sunrise Electric in the future.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Nov 2009

    Electrical

    We had to redo the wiring in our entire house. Kiya and his team were great, they got the job done quickly and with very little damage to the walls. He also installed pot lights in our living room which look great. Thanks Kiya!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2009

    Total rewiring for Grounded Service and Knob & Tube replacement

    My wife and I are first time home owners and having to rewire our house was a scary enough prospect but Kiya and his crew were just amazing and put us at ease and were always responsive when we had any concerns. Other contractors offered us shortcut solutions to the job and always seemed hesitant to do more work when we asked. Kiya took on our house without blinking an eye. He checked everything and explained what he planned to do for the job. He always kept us updated and took us on a tour before, during and after it all. Our initial impression of him and his crew was that they were honest and trustworthy. For first time homeowners that is very important. Throughout the job and after it was all done, they definitely demonstrated those qualities. We had to work every day and left them to work during the day. We definitely felt safe doing so. Kiya's customer service is very good. He is dedicated to keeping his customers happy. He took care of the permits and inspection without us asking or lifting a finger. In the beginning there were some scheduling issues BUT this was due to a very significant problem at Kiya's own home. Even though it was understandable, he always kept us as a priority and updated us about any delays. Again very good service!!! There was a miscommunication on my part about some additional work and Kiya's dedication to customer service shone very well here. The result could have been to his benefit and he would not have been wrong BUT our satisfaction with his service was what mattered to him. We are very happy with his resolution. Again, someone else may have chosen to take advantage of first time homeowners. Kiya did not. His crew was very nice and they worked very hard every day until the job was completed ON TIME. They made very few holes. Just my opinion though, since I've never seen rewiring done (I would say less than 15 holes for the whole house). They also dusted, cleaned and plastered/sealed up everything, once the job was done. Kiya's quote was firm and there were no additional costs. He said he would get it done in a certain time at a specific cost and he kept his word. We also had our own light fixtures (inside and outside) and motion switches to install. Kiya saw them and just asked where we wanted everything and even suggested where to get more and he would install them. No additional cost. He put in 3 ways switches and moved outlets/switches to better locations. It was very much appreciated. Also we were not able to afford the additional cost for upgrading our 60 Amp service. Again with no question and no additional cost, Kiya stepped in and checked out our panel and worked out a SAFE modified solution. Now that is service that was worth every penny! After the job was completed, we had a handful of minor issues and Kiya responded quickly and came by at our convenience and took care of everything. I cannot say this enough but he is focused on providing a great experience and service and we definitely consider him as our electrician to call for anything we need in the future.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2009

    lights went out

    our tenant called and said the lights went out in half the apt. we checked the fuses and could't find the problem. Kiya responded right away, came over and fixed the problem, and came back right away the next day when another problem was discovered, a simple thing, no charge that time. thank you Kiya Kim in Toronto
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2009

    Electrical breaker blown because of mysterious circuit problem.

    A vacuum cleaner plugged into a wall outlet resulted in shutting off a circuit breaker and knocking out a bunch of other plugs. The circuit breaker could not be reset. I called Kiya and he offered to help me for free on the phone, and when that didn't work came to me the next day and solved my problem with thoroughness. He took the trouble of testing every circuit with me present and explained everything in clear terms. I respect his honesty and devotion to honest and competent service.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2009

    Total Knob & Tube re-wiring

    Frankly, if you want the job done correctly with no hassles and to work with a tradesman who is true to his word, then look no further than Kiya. If he’s more expensive, there’s a reason. This fellow is in demand! My husband & I bought our first home with the knowledge that 20% of the wiring was knob & tube with the possibility that up to 50% could be the old stuff. The insurance company gave us 60 days conditional insurance, so we had to have it 100% gone by end of October. Kiya was very accomodating and although is very much in demand, managed to squeeze us in right away. Potential for a rush job no? But everything went according to his word and completed withint 5 days. We read from other reviews online to that Kiya had charged around $8,000 (all incl.) to convert knob and tube in a similiar home in our neighborhood. When Kiya first came to inspect our house, he instilled confidence in us. He walked into the house & virtually knew exactly what needed to be done within 10 min. He suggested where to put switches and outlets, which made complete sense yet I would never had thought of myself. Then, he somehow predicted that our home probably had close to 100% knob & tube wiring, but we assured him that the previous owners had had a few rooms updated & that it wouldn’t be the whole house. But Kiya is experienced. Within a couple of days, we received an email quotation detailing the work needing to be done & indeed the cost including tax was $8,000. We did obtain a second quotation for $5500 (under the table), but they were no where near as experienced with knob & tube. During the work, lo and behold, Kiya discovered a junction box near the electrical panel which was installed to make it appear like new wires were going into the house from the panel, when in fact they were going a short distance away. So yes, the house did have 100% knob & tube. This did not affect the original quotation at all & although more work needed to be done, they still stuck to the timeframe. Important to note is that they clean up every day, and there was a lot of drilling & plaster dust to contend with. Don’t expect perfection, but the fact that by the time I got home at 5:30, 6:00pm, they had wrapped up & cleaned up enough mess for us to function. We recommend Kiya unreservedly. 10/10
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2009

    Electrical Pannel

    I called Kya for an urgent job..He came in the same day and did a great job at a very very reasonable price...He gave me as well good advices...I would definnetly rehire and recommend him.. Zakia
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2009

    Replacing knob & tube wiring

    Kia and his team of professionals delivered both superior service and craftsmanship to our demanding knob and tube wiring job. Our high expectations were not only met but surpassed and we truly couldn’t be happier with the end result. They were extremely fast, professional and accommodating and were able to quickly and efficiently resolve any problems or issues that arose during this complicated job. In addition to updating our wiring, Kia also installed pot lights throughout the main floor of our house. They were located exactly as we’d asked and look amazing. Thanks to Kia, our old house has been transformed into a modern oasis! Kia and his team are hands down the best in the business - I would strongly recommend him to all my friends and family as well as anyone looking for a real professional. Please feel free to contact me should you need anything additional feedback. Regards, Jonathon & Kelly 416 903-8741
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 17 Aug 2009

    install electrical fixtures in bathroom

    I contracted them to install 3 light fixtures in bathroom. They did a terrible job. They did not know how to centre the light fixtures over the vanity. Complained to me that since there were obstruction like stud and pipe in rear, they cannot be centred. After they finished, the work is looking terrible. I would not recommend them.

    Answer from pro:

    Dear Saif, for small jobs under $500 I usually send my helper Larry. I'm sorry you were not happy with the job, but Larry has been working for me for 2 years and he does excellent work. None of my customers have complained about him. Secondly, following the completed job you called me asking for me to personally drop off an invoice for $5gst. I offered to fax it to you, but you insisted I drop the invoice off personally. Unfortunately, I did not think this was reasonable of you to ask me this, considering the cost of gas to get to your house, my time, and the fact that it was a Sunday. Wish you happier experiences with another contractor. Sincerely, Kiya

    Reply created 22 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2009

    A more capable and accommodating electrician you will never find.

    Great team of workers. On time, skilled and neat. And on budget. Great advice on how best to approach the project. Followed up to make sure everything was satisfactory - which it was. Would definitely hire them again.He is definitely the best. I would strongly recommend him to all of my clients and friends. thank You