NewRidge Refinishing Group Inc.

Rating: 4.9 out of 5

NewRidge Refinishing Group Inc. reviews (452)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2013

    Hardwood floor refinishing

    They were very prompt in providing a quote and the price was competitive. Matt showed up when he said he would and finished the job when he said he would. He did a great job and took care not to leave a mess.

    Answer from pro:

    Thanks Joel we greatly appreciate the review and are looking forward to working with you again on your next flooring project this fall/winter. Regards, Scott

    Reply created 15 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2013

    service

    We are very pleased with their performance and service. NewRidge Refinishing did a fantastic job installing and refinishing the floor. Sebastian and his entire team from NewRidge were very accommodating throughout the entire project. The technicians were detail oriented with the task and completed in timely manner. Also, they kept us informed every step of the way which helped us greatly with our renovation. We were happy with the outcome. Thank you!

    Answer from pro:

    Thanks Jason! Really appreciate your continued support. Regards, Scott

    Reply created 17 Jul 2013
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 8 Jul 2013

    Floor Refinishing

    Just moved into an older home in Hamilton and called NewRidge to refinish all the original hardwood. They did a beautiful job, were competitive in their quote and were easy to correspond with. Heath is well versed in his trade and made some great suggestions for how to refinish my floors. I highly recommend NewRidge!

    Answer from pro:

    Thanks Amanda. It was a pleasure working with you. Knowing this was your first house we wanted to make the process as smooth as possible as we know the amount of work involved with a new home purchase can be overwhelming. Regards, Scott P.S. Thanks for the marketing tips.

    Reply created 8 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2013

    Hardwood Floor Refinishing

    Our 26-year-old hardwood floor was looking old and worn-out. After receiving quotes from various companies, we decided to go with NewRidge Finishing. Sebastian came over to give us a quote and we knew right away that he was extremely knowledgeable and experienced. He even offered to show us different colours on our floor to help us make a selection. We are very satisfied with the work that Sebastian and his sons did and we highly recommend them! If you're looking for a team of punctual, reliable, and friendly individuals that will leave your place good as new...Contact Sebastian!

    Answer from pro:

    Thank you Ahmad. It was a pleasure working with you as well.

    Reply created 7 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2013

    Hardwood Floor Refinishing

    Sebastian is an absolute genius! We went away while our floors were being refinished and I was astounded to see how beautiful they are. Sebastian and his team did a fantastic job and they cleaned up the house so that I could hardly tell there had been such a lot of wood dust. Also the price was very fair. Sebastian was very helpful and gave us a lot of advice about keeping our pristine new floors clean and scratch-free. I would definitely recommend Sebastian to anybody wanting to refinish their floors.

    Answer from pro:

    Thank you Gaynor. Sebastian and his team takes so much pride in their work. He takes customer satisfaction to heart and his #1 priority so it means a lot by taking the time to write us a review. Thanks again, Scott

    Reply created 6 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2013

    New Home Floor - complete removal and replacement

    Scott, Sebastian and the team did an excellent job scheduling and completing the job ahead of time with the high quality I would expect to come with a higher end hard wood product. Their attention to detail made all the difference. Thanks guys - you will no doubt be referred by my to anyone. Cameron

    Answer from pro:

    Thanks Cameron. It was great working with you as well. Our goal is to make the customer experience an enjoyable process. Thanks again!

    Reply created 5 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2013

    Refinishing & replacing hardwood floors

    I contacted Scott for an estimate and within 24 hours Matt had come to our home to provide that, and then came back for a second estimate when I had additional questions! From estimate to job completion Matt, Scott and their team have been incredibly responsive, flexible and professional. We are thrilled with the results of the work - which was to refinish our original (1920s) floor on the first floor of our home and remove and replace the heavily damaged hardwood and laminate floors on the second floor of our home. We so appreciate their attention to detail, excellent work and great communications and our floors look fabulous. This work was done while we were out of town for a few weeks and we had complete trust in Matt and his team. They left our house spotless at the end of the job. Thanks again & would highly recommend!

    Answer from pro:

    Hey Karen, Thank you for the kind words. It was a pleasure for both Matt and I to work with you and your family. We love hearing it when clients appreciate our great customer service and hard work ethic. Thank you for the referrals as well. All the best, Scott

    Reply created 20 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2013

    Refinishing floors

    Matt did an incredible job refinishing my original hardwood floors. They were badly damaged and he literally made them look like new. I'm so happy with the careful work that he did and am glad that I paid the extra money for such a professional job. Matt is lovely and easy to work with and communicate with. He responded to all my phone calls immediately. I would recommend him strongly to anyone looking for a pro job on their floors.

    Answer from pro:

    Thank you Bridget for the review! It was a pleasure working with you.

    Reply created 11 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2013

    Refinish Hardwood Floors

    Sebastian and his team were amazing to say the least, our banged up pre-finished hardwood floors left by the previous owners were brough back to life and looks brand new. We are extremely happy that the guys were also able to replace water damaged hardwood areas with new planks and was able to make everything blend in. No messes left behind, great customer service!! For sure we'll keep NewRidge in mind to refinish flooring in my parent's house.

    Answer from pro:

    Thank you Edward for taking the time to write a review. It was a pleasure working with you as well. Regards, Scott

    Reply created 13 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2013

    Hardwood Floor Refinishing

    I am extremely happy with the service and quality of Sebastian and NewRidge's work and professionalism. I have already have two other people interested since showing them the pictures of my floors.

    Answer from pro:

    Thank you Nadia for the review and two referrals! We enjoyed doing business with you and would love to work with you again on future projects.

    Reply created 28 May 2013
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