Open Sesame reviews (197)

Our new garage door was installed by Mr. Steve and his colleague. They did perfect job. We're very satisfied. Mr. Steve provided excellent service since our first call to set up an appointment with him. I would highly recommend Open Sesame!

I called Open Sesame because our garage door kept popping back up when it neared the bottom. I looked at the rail and it was warped, causing the door to go back up when it hit the dent. I called Open Sesame on a Monday morning and they were at my house by noon that day and had replaced the vertical rail that was warped. They were efficient and very reasonably priced. They were great to work with and I would highly recommend them to anyone.

When the leading garage door company cancelled our contract because they "just couldn't make it fit", we called another company off Homestars. That company said they'd have to custom cut our door at a cost of over $2000 because of the odd shape of our badly built garage. Then we called Open Sesame. We were told "no problem" from the beginning. We didn't pay until the job was done, and it was done on time and absolutely perfectly. Perfect service, perfect job- one of the best overall service experiences I've ever had. HIGHLY RECOMMENDED.

I come from the service industry and the excellent Steve provided should be an example to all of the service industry to follow. Fair, Honest and extremely reliable is the best way I could describe the way we were treated. I wish I gave Steve cards so he could use me as a reference

Amazing work, amazing person. No hesitation - this is the guy you want to install your garage door opener... extremely professional, kind, personable, funny, great conversationalist and honest. He didn't have the model we wanted, so for the same price gave us a higher model. Have had no issues and we've recommended him to everyone we know.

During holiday season, the tension spring of my garage door was broken, found Steve's contact @homestars, made an appointment, Steve and his colleague arrived the next day on time. They fixed my garage door in a professional way at a reasonable price, and taught me how to maintain the garage doors. One week later (right after Christmas), the cable was broken. Steve came over (from Richmond Hill to Oakville) and fixed it without any charges. BTW, I really enjoyed talking with Steve. Very friendly. Thanks a lot Steve.

Steve and his colleague did an outstanding job installing the garage door openers in my new home. The openers are so quite that we can barely hear anything inside the house. Steve also secured our stairs for us in our garage that was not secured from the builder as he was worried that our kids could fall. Steve does professional installations and he cares about his customers. Thanks Steve.

My garage had a non standard (small) door width that I wanted to expand. Of the 10 or so companies that I called only two were willing to take this job. (Most suggested that I have a carpenter work on the opening first.) Open Sesame was one of the two. Steve is clearly in demand as his answering machine is always full. Even so, he was able to accommodate my schedule coming once to expand the opening before work was done to my driveway and again later to install the new door and motorized opener. His work is very good quality. I did have a problem with the door due to the slope of the driveway (not Steve's work) that Steve came out and fixed at no charge once the driveway slope was adjusted. Steve is an honest an easy going guy. Very easy to work with. If you can book him I highly recommend him.

Spoke to Steve and explained the problem with my garage door (it kept getting stuck every time I tried to open it). Steve walked me through the solution over the phone and in about 7 minutes the garage door was working again. If I ever have problems with my garage door again I know where to go, this guy is great! Thank you Steve.

Steve and his partner came on time and were focused in repairing my garage door. In about 45 minutes, they replaced the spring and lubed "everything". My 20 years old garage door is now operating so so quietly. Steve took the time to explain the repair and other things I needed to know in operating my garage opener. All this for a very reasonable price. Steve is a professional, no nonsense, and honest guy. I recommend him to anyone, anywhere, anytime.