Penfolds Roofing & Solar

Rating: 4.9 out of 5

Penfolds Roofing & Solar reviews (503)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2023

    Roof Replacement

    Incredibly pleased with the professionalism and level of service provided by the team at Penfold's in the replacement of my roof. From start to finish JP was great to deal with and ensured we were well looked after. JR and his crew were next level awesome in getting the job done super fast and efficient with minimal disruption to my family. Highly recommend for any roofing needs!

    Answer from pro:

    Thanks for taking the time to share your experience with so many people across our team. Jason is an expert advisor and goes above and beyond for customers whenever he can. We agree, JR and his crew are amazing what they do, not only with their extensive roofing experience, but their understanding to make sure the site is kept clean and safe for families.

    Reply created 1 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2023

    New Roof

    A new roof in Summer of 2022, Penfolds was accurate in their estimate of time of delivery, the workers were punctual, their clean up was fantastic, communication all throughout the process was wonderful!

    Answer from pro:

    Thanks very much for your review. We appreciate your business and are very glad to hear how your project went so well!

    Reply created 27 Jan 2023
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 4 Jan 2023

    New roof and skylights

    Fantastic crew. Hard working respectful, courteous and kept site clean and organized. Finished on time. Very happy with the work that was done.

    Answer from pro:

    Thanks very much for your review. We appreciate you taking the time to provide your feedback and words of support. We're glad to have your roof completed before the next wave of winter storms!

    Reply created 5 Jan 2023
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 15 Dec 2022

    Replace shingles on roof

    Our roof had been in need of replacement for quite some time and we had been approached by a less than reputable firm who went up on our roof without permission and carried out a shoddy patch job. I guess they were thinking that if they did enough work we would just go with them. We decided that we wanted reliability and reached out to a friend who highly recommended Penfolds because they had done an excellent roof replacement for them. We decided to go with Penfolds on the basis of that recommendation and we are more than happy that we did. We would recommend Penfolds because of their reliability, quality and professional work!

    Answer from pro:

    Thank you very much for your kind review and thank you for having us take on your project. It means a lot for us to hear that our reliability and high quality workmanship met your expectations.

    Reply created 19 Dec 2022
  • Review from tara mcaninch
    Rating: 5 out of 5
    Review left on 6 Dec 2022

    metal roof replacement on a steep pitch

    They were not the cheapest quote nor were they the most expensive but were by far the most thorough, professional and easy to deal with. From securing our leak at the onset, providing a clearly detailed quote, pivoting on the job multiple times when dealing with a very different roof ventilation, wasp nests, bringing in another tradesman in order to change our venting, and referring us to a mason for stone repair on the chimney. ALL the people on their team were excellent. The peace of mind in knowing we have a warranty on this expensive purchase is amazing. This company exceeded my expectations, and I am so happy with the end result. Our black metal roof is stunning.

    Answer from pro:

    Thanks very much for your review, Tara. People may expect roofing to be straight forward by pulling off the old shingles and putting on new shingles. We often have to manage the many little challenges that can slow down a project like pests and hidden damage. No matter what arises, we know exactly who to call to make sure we keep the project moving forward. it was great working with you and thank you for your patience while we made sure everything was properly repaired.

    Reply created 19 Dec 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2022

    Roofing project

    I was so impressed with the quality and customer service I received from these guys! We had a bunch of leaking from our roof. I contacted Jason who sent out Bert who quickly identified the problem. Darcy came prepared for the job and even though the power went out during the job being done, he continued with the old fashioned hammer and tools. Really appreciate all your hard work and excellent customer service . Thank u!!!!

    Answer from pro:

    Sounds like one of our many All-Star teams were taking care of your home to make sure you didn't have too many delays. Thanks for taking the time to provide your review. We do pride ourselves in having great lines of communication and are always happy to hear from customers, like yourself, that we are getting this right!

    Reply created 19 Dec 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2022

    Solar Panel System

    The crew at Penfolds were great to work with during the installation of our Solar Panel System. They were easily available to answer questions when requested and were able to put us in touch with a knowledgeable company to take us through the Canada Greener Homes Grant process. This is our second time working with Penfolds (they installed a rubber roof on our house in 2018) and their service remains excellent. I would recommend them without hesitation (and have already done so to friends).

    Answer from pro:

    Thanks very much for your ongoing business, Nick. EcoRoof paired with solar panels is a perfect combination that will serve you and your home very well for decades! Not only does the EcoRoof shingles look amazing, plus your solar panels will protect you from rising electricity costs.

    Reply created 19 Dec 2022
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 4 out of 5
    Review left on 22 Nov 2022

    Roof Renovation

    We live in an older Vancouver Special and recently completed a renovation of our roof (replaced the existing concrete tile with ZipLok Metal, replaced gutters and downpipes, and replaced two skylights) and was very happy with the level of service provided by Penfolds. Our technical advisor, Hamish, was very knowledgeable and walked us through several options, including showing us physical samples of different roofing materials, in order to help us make the final decision.

    Answer from pro:

    We really appreciate your business and your time to provide a review. We've had many customer's with failing concrete tiles and your choice of the ZipLok standing seam metal roof is a great option that modernizes any home while proving peace of mind with a lifetime warranty!

    Reply created 23 Nov 2022
  • Review from William B
    Rating: 5 out of 5
    Review left on 20 Nov 2022

    SOLAR PANELS REVIEW

    IN MAY OF THIS YEAR WE HAVE PENFOLDS ATTEND TO OUR RESIDENCE AND INSTALL 24 EA SOLAR PANELS TO OUR CURRENT ROOF. THE INSTALL WENT VERY SMOOTHLY AND THE QUALITY OF WORKMAN SHIP WAS AS EXPECTED OF PENFOLDS JUST LIKE THEIR CUSTOMER SALES TEAM AND SERVICE DEPT WE HAVE DEALT WITH OVER THE YEARS. IN OUR VIEW A GREAT FIRM TO DEAL WITH OVER THE MANY YEARS WE HAVE KNOWN THEM.

    Answer from pro:

    Thank you for your ongoing support and continued business, William. We hope you enjoy decades of reduced electricity bills with your solar panel installation. Other customers also love using the mobile app to monitor and track their electricity production while they watch their savings grow!

    Reply created 23 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2022

    EcoRoof Rubber Shakes

    Penfolds did great work and was very fast. Crew worked incredibly hard and did a great job cleaning up. We are very glad we went with the EcoRoof Rubber Shake, it looks great and will last a long time.

    Answer from pro:

    EcoRoof is a beautiful product and you're protected with one of the best roofs around, with our warranty - which is the best in the industry! We're really glad how much you like your new roof and thanks so much for the review.

    Reply created 23 Nov 2022
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