Phantom Screens / Ontario Screen Systems Inc.

Rating: 4.8 out of 5

Phantom Screens / Ontario Screen Systems Inc. reviews (303)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2016

    Phantom Screen installation

    Installation on a freezing cold day! That's service! Thanks to Mike C for braving the cold and doing a great job. Screen doors look great and match beautifully to our home

    Answer from pro:

    Thank you, Heather, for taking the time to write this review. We have passed your kind comments along to MIke C. We are so grateful for our employees, who set the benchmark for customer service in the retractable screening industry. Did you know that all of our installation staff have passed a criminal background check?

    Reply created 3 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Mar 2016

    Gregory , screen door

    We just had our Phantom screen door installed. The installer Mike Campbell called ahead and arrived on time. He was extremely polite and courteous and clearly explained the operation and maintenance for the door and provided the contact numbers and website should we require any service. He is a great asset to your company. Great job Mike!!!

    Answer from pro:

    Thank you very much, Gregory, for taking the time to share your comments. Mike C truly is a tremendous asset to our company. We're glad you enjoyed having him install your screen. We couldn't do what we do without our wonderful employees, who take great pride in doing excellent work.

    Reply created 3 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2015

    Screen Doors

    Old Fashioned Customer Service! So refreshing in this day in age. Mike Campbell arrived at our home, on time. We unexpectedly had to step out before he arrived. We left a note on the door -assuming we would have to reschedule. Instead, he let himself into the backyard, removed the screen door and was repairing it in our driveway when we pulled up! SO refreshing to see someone take charge and get the job done!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2015

    Phantom Motorized Retractable Screen

    We are very pleased with the service from Mike Phillips. He was very professional and very knowledgeable. We removed an inferior product for our cabana and replaced it with a motorized retractable screen from Phantom. The product was excellent and Mike did a great job with the installation. Thanks Mike.
  • Review from Maurice Lovelock
    Rating: 5 out of 5
    Review left on 11 Sep 2015

    Screen door repair

    After a couple of false starts, the company finally sent MIKE CAMPBELL to repair my screen door. Once Mike got the job my Phantom screen door was repaired excellently within 24 hours. Thanks, Mike for a great job!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2015

    Screen door

    This is the second screen door we have had installed by Phantom. The first is over ten years old and still works great. The installer, Mike Cambell, was absolutely superb. His workmanship is second to none, the door was installed perfectly and the area was cleaned up great. Nice job.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2015

    Phantom screen for front door

    We researched the product before ordering. So we knew it would be a top notch system. But it was the service that I want to comment on. Mike Campbell was the face of the company and he, in my books anyway, epitomizes what good customer relationship is, promp efficent and clean service and foremost his demeanor and courteous manner. It was a flawless installation and the finished product blended very nicely into the door frame.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2015

    Retractable Screen

    We dealt with Mike Campbell from Phantom Screen Doors and the service was amazing!!! Prompt, efficient and friendly. I would strongly recommend them and the idea of a retractable screen door is awesome!!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2015

    Phantom Screen Front Doors

    Very impressed with out new Phantom Screen Doors!. Once ordered they were installed in the time frame that we were told, and the installation was nice and clean! Mike was very professional and did a wonderful job. He did both the measuring and then the installation. Thanks Mike! We are very happy with our Phantom Screens and may be ordering another set soon!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2015

    Screen door installation

    I have never experienced such fast and efficient service. Kevin was very professional and a very pleasant person to deal with. I would recommend this company anytime to anyone looking for quality service and products.
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