Tasco Appliances

Rating: 1.9 out of 5

Tasco Appliances reviews (264)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2012

    fridge and stove purchase and installation

    When purchasing a new fridge and stove for my home I dealt with Jeff, the most personable, professional and friendly sales person. He regularly went above and beyond what was called for. For example, when picking out a fridge he would look up reviews and ratings online and send them to me to make sure I got the product that worked best for my home. I wasn't sure what type of finish to get and he was always very quick to respond to my inquiries. Unfortunately when the fridge was delivered on a rainy Saturday it didn't come with legs and the stove was broken. There was also a pricing discrepancy on the invoice. When I tried calling Steve the Manager about these details he never responded. Thank goodness for Jeff who upgraded my stove because the one requested was on back order. I also want to recommend the installation team of men who were incredibly nice. I would give Jeff a 17 out of 10 and will definitely recommend him to others.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2012

    delivered appliances

    I heard about Tasco through their ads and a recommendation from a friend. I was very pleased with their sales and delivery service and will recommend them in the future.

    Answer from pro:

    Thank you so much for your comments! We're pleased to hear that you had a good experience.

    Reply created 30 Jan 2013
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 12 Dec 2012

    Wolf range

    My Wolf range came broken. The sales agent at Tasco no longer dealt with me, but passed me onto service. That felt like he was just in it for the sale, not to be helpful. Service sent out a repair company, he couldn't fix it, but would come back. I have had to call service 3 times and finally called Wolf who is arranging it for me now. We have encountered this poor customer service through the Tasco service centre numerous times, with different appliances. The Tasco service rep who I was dealing with called and left me a message, saying if I didn't hear from the repair company by the end of the week, to call her and she would follow up. It's two weeks til Christmas, I would think they would try a little harder to get my range up and running. Do not expect exceptional service when something goes wrong at Tasco.

    Answer from pro:

    Hi Cate, This is so unfortunate to hear, and Tasco is truly sorry that you had to go through this. If you still continue to have service related issues with your Wolf range please call our customer service department at 416 642 5600 or you can email us at customerservice@tasco.net.

    Reply created 1 Feb 2013
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 8 Dec 2012

    Home renovation - new kitchen appliances

    We are very unhappy with Tasco Mississauga. Feel ripped off. After spending over $30000 on appliances, they wanted an additional $300 "administration fee" to process financing. They also did not inform us that for delivery and installation there would be a $900 fee. On the day the appliances arrived, there were no handles. Turns out those cost extra and no one mentioned that either. Our appliances were panel ready, but that was not included on the work order so the installers would not do the work. When buying high end appliances like Wolf and Sub Zero, there should NOT be these headaches. Would never use Tasco again. Wish we had bought from a different company.

    Answer from pro:

    Hi Erin, We're sorry to hear that you had unpleasant experience with one of our store locations. Installation of appliances is not included in the price of the appliance, this is a seperate charge. Please feel free to call our customer service department at 416 642 5600.

    Reply created 30 Jan 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2012

    Kitchen Appliances

    Everything was fine with Tasco, the whole transaction went quite smoothly. They delivered the appliances promptly, exactly when I wanted them, and even held them for me until I was ready to receive them in my home. Recommended.

    Answer from pro:

    Hi Arnold, Thank you for taking the time to write this review, We're happy to hear that your experience went smoothly and that our delivery team was prompt. Please do recommend your friends and family to shop at Tasco Appliance!

    Reply created 30 Jan 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2012

    Many Appliances

    We had a few appliances delivered to us by Tasco in September. The men who brought them to us were nice, personable and respectful of our home and it was a great experience. After the fact one of the appliances broke down and the manufacturer was being very unreasonable about helping. We thought to call Tasco and they were amazingly helpful to us, to the point where they had us a new unit within a week of contact. While I wouldn't buy from that particular manufacturer again, I would certainly use Tasco again in a heartbeat.

    Answer from pro:

    Hi John, Tasco is here to help! We have an excellent customer service department consisting of 6 representatives that will advocate on our customer's behalf. Upsetting to hear within such a short period of time. Please do contact us if you every have any questions or concerns. Phone number is 416 642 5600 or our email address is customerservice@tasco.net.

    Reply created 1 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2012

    5 Appliances

    I am writing a review to thank Tasco for being stand-up guys. After I gave them an order for $11K worth of kitchen appliances, I had to cancel our order because our home was accepted to be featured on a home-reno show, where they provide the appliances directly. Tasco returned my full $1000 deposit. No admin fee. No whining. No hassle. I respect that and would like others to know. Thanks Tasco. These days it's not often you get treated with respect.

    Answer from pro:

    Thank you for your comments. If you do ever require appliances in the future please do contact one of our store locations. We look forward to seeing you again.

    Reply created 1 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2012

    This is from the Dufferine store

    I purchased all my appliances for my mom and the selection and the installation went as scheduled. The appliance have been working well and no service call has been done since installation. The workers were reliable and helpful with answering my mom's questions. The delivery was on time and nothing was damaged during the setting up of the appliances. Thank you Dorothy

    Answer from pro:

    Hi There, Thank you for taking the time to comment. We are pleased that your appliance purchase was hassle free and that you were pleased with our delivery team. Again thank you for choosing Tasco Appliance.

    Reply created 28 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2012

    Kitchen appliances

    We purchased a Jenn Air fridge, dishwasher and Wolf stove from Tasco. We also purchased a dishwasher/dryer. Friendly service and considerate of our renovations timelines. They were able to delay delivery of our kitchen appliances for several months!

    Answer from pro:

    We value your comments and your business. Making it simple for purchasing appliances is one of our unspoken motto's. Please visit Tasco Appliance again.

    Reply created 28 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2012

    Bar Fridges

    I dealt with Tony Volpone to purchase two bar fridges for our business. He was very helpful and prompt when I had some concerns. I am very happy with the product, however we would prefer to have tap locks on the fridges and wish we would have known that this was not an option beforehand, but all things considered we would definitely work with this company again.

    Answer from pro:

    We strive to have the best people in place to ensure that you have an excellent experience at Tasco. We value your continued business.

    Reply created 27 Oct 2012
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